Get 'er Brewed Reviews 56

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I used them before and they were great, but sometimes you can only tell how a business truly is until there's a problem. Jan stepped in and was very helpful even though the problem had self-rectified.... See more

Rated 5 out of 5 stars

Have been dealing with this company over the last couple of months and everything I ordered arrived correctly & exceptionally fast. My last order was for a spare 33 litre bucket & tap however when f... See more

Rated 5 out of 5 stars

Okay, I have only placed the order - haven’t tried the products yet. Customer service was definitely evident. Placed two orders within minutes of each other, paying two separate delivery charges - my... See more

Rated 5 out of 5 stars

Exceptional customer service, highly competitive prices. Ordered a few times from this company in the last few months - everything has been delivered quickly (accepting a little bit of a COVID delay... See more

Company details

  1. Brewing Supply Shop
  2. Beer shop
  3. Brewery
  4. Microbrewery
  5. Wine-making Supply Shop

Information provided by various external sources

Homebrew shop delivering across UK. Large range of hop pellets uk, all grain brewing,beer & wine kits. Professional micro-brewery advice professional brewers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Really wanted to like these guys

Really wanted to like these guys, very detailed youtube videos and so on so I bought some gear from them. Delivery was fine although I had an issue with one part of the order not working. I've emailed them twice (over 10 days so not to pester) and used their Facebook chat and they haven't once replied to any.

Such a shame but you live and learn I guess.

5 May 2022
Unprompted review
Rated 5 out of 5 stars

Novice or pro? Give these guys a go

Not long in to the brewing game and these guys have been more than helpful on numerous occasions.
I had one tiny issue with 1 order, which on its own wasn't worth mentioning and very much wasn't a fault of get 'er brewed, but the after care was first class which I feel needs called out.

Great quality goods ,great quality service, amazing knowledge with a keen willingness to share it and a ridiculously fast turnaround on delivery (late night order on a Sunday arrived on Tuesday)

I'm proud to see so much quality and standard coming from Northern Ireland, catering for an international market

15 December 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, with a very helpful and technically capable team. Love the way they ensured that I didn’t order incompatible kit. Speaking of the products, the staff can personally vouch for the quality, guarantee the performance and also deliver the best prices - as they use the self same kit.

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic delivery

Fantastic delivery, I was a bit hesitant to place my order given the mad issues over Brexit and the media hype relating to some goods crossing between the Northern Ireland and the U.K. But I played my order as they were the only place to have what I wanted in stock. I ordered it at about 10.00am and received everything by around 1.00pm the very next day here in the West Midlands.

28 July 2021
Unprompted review
Rated 5 out of 5 stars

Geterbrewed experience

Geterbrewed is great! They have anything you need to brew. Very fast delivery and always packed well. Prices are reasonable plus quality is great. Excellent service, They’re custom grain kit builder is fantastic and easy to use.

12 May 2021
Unprompted review
Rated 5 out of 5 stars

These guys are good

These guys are good. A good range of stock at a good price. Quick to process orders. Delivery is OK once you take into account goods are coming from NI. DPD will show your order as not yet received until it gets into the mainland, then it’s usually next day.

28 March 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Delivered in good time in spite of COVID. Good selection of products. Will definitely use again. Many thanks!

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have had a few orders from Get Er Brewed specifically because of their 'build your own' all grain recipe service. This is invaluable for small brewers like me who don't want to order large quantities of ingredients which may go to waste. I can order exactly what I need for each brew. No wastage and no weighing out ingredients on brew day. I recently had problems receiving a delivery after moving house. DPD claimed they couldn't find me and so my order didn't arrive. I contacted Deborah on the customer service line and she was really helpful. I got a second order sent out and received 2 phone calls from Trevor to keep me up to date with their battle with DPD to get my order delivered..They went over and above what I would have expected them to do, and I received the goods today! ( sadly too late for my Xmas brew but I blame DPD) For such a small order they out in maximum effort to get it to me, and have secured my future business. Definitely recommended!

6 December 2020
Unprompted review
Rated 1 out of 5 stars

Delivery and customer service is…

Delivery and customer service is terrible!
I have placed orders with Get ‘er Brewed twice, the first time I got a voice mail to tell me they had run out of a product. It took a week to get hold of someone about my order, I called twice a day and left massages every time but still took a week. No offer of refunding the delivery charge (which stated 1-2 days). I have now been waiting a week for my second order, no correspondence, no updates, no apology. Why do they continue to state 1-2 days deliver and charge a fortune for a service they can not deliver on!

27 October 2020
Unprompted review
Rated 2 out of 5 stars

Used this company a few times with the…

Used this company a few times with the hope of delivery times getting better. Prices are competitive and products are good but delivery times let them down every time. If I order goods on a Monday or Tuesday I expect my delivery before or on the weekend not the following week, every other home-brew company manages it.

10 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Took a trip from Bangor to purchase wine making kits.(on recommendation).Customer service top class as we hadn’t realised this was an on line warehouse. .
However we were well looked after and look forward to getting started with these fantastic products. Thank you boys

3 October 2020
Unprompted review
Rated 5 out of 5 stars

Extract brewing kit

Ordered extract brewing kit, as a beginner the instructions are a bit on the vague side (as is not actually that much use). Initial encounter left me a bit concerned that this wasn't for me - BUT -
Jonathan over the phone talked me through everything in a slow, helpful and enthusiastic manner. Left me confident in the product and the company.
Could certainly review their published instructions but their staff are a credit to them.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Customer service has greatly improved

I placed one order, which arrived quickly but was missing one part.
After some communication with Get'er Brewed they have re-sent my original order and some freebies to make up for the errors in communication and problems.
I would recommend them, and purchase again.

22 August 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look