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Rated 1 out of 5 stars

Awful, do not use. Whilst they might be a legit company and do offer some services it is so over priced, the communication/support is so slow. They say they have a 48hour turn around for communication... See more

Rated 5 out of 5 stars

Good simple app. Am 52 and got an excellent quote which have accepted for annual renewal. Premium (inclusive of usual items) was less than £300 which compared to my requote from existing provider of... See more

Rated 1 out of 5 stars

I was really hoping to find a good deal there. The best quote was still 200 quid more expensive than my current premium. There aren't any major insurance companies, only the ones I've not heard of bef... See more

Rated 3 out of 5 stars

Great concept but usability of app needs to be improved: 1) ID scanner was of poor quality, misreading my driver's licence a number of times 2) The functionality to pick a date is awful, why not jus... See more

Company replied

Company details

  1. Insurance agency

Written by the company

honcho puts you in control of getting the best deal for your car insurance. Join the revolution, we're on a mission to change the way you buy car insurance


Contact info

2.5

Poor

TrustScore 2.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Awful

Awful, do not use. Whilst they might be a legit company and do offer some services it is so over priced, the communication/support is so slow. They say they have a 48hour turn around for communication but I’m still waiting 2 weeks later after sending multiple requests. They tell you your business name is available at purchase (even if it isn’t), then when you purchase you get an email saying that it’s not available and that "this happens from time to time", but if you carefully read reviews you can see it’s happening more often than not. I also paid for a domain that I still have absolutely no access to a month later. Just so disappointed that I didn’t realise what was going on sooner. Do not make the same mistake as me.

28 December 2024
Unprompted review
Rated 1 out of 5 stars

Name change

I had a current business name I needed to change. Due to business rebranding, I paid to have that changed and created etc.
also had to pay extra to have my old business name removed..
this is wrong! My business name still had ages before it was due for renewal I wasn’t able to just simply change my name and continue I had to create a new one and pay full cost. Than a further charge to have to old one removed. Absolutely rip off

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and intuitive app

Easy to use and intuitive app. I received a great value quote on a renewal. All my details were stored making it really simple.

13 August 2021
Unprompted review
Honcho logo

Reply from Honcho

Glad you found Honcho easy to use and intuitive, Paul, thanks for the great feedback.

Rated 5 out of 5 stars

Easy application process though need to…

Easy application process though need to remember to update your profile and your history if there have been changes in the year! Very competitive quotes.

3 August 2021
Unprompted review
Honcho logo

Reply from Honcho

Glad to hear, Graeme, thanks!

Rated 3 out of 5 stars

Quotes started at more than…

The quotes for me started at more than double of the mainstream companies. Not sure if it was specific to me. However I do not live in a high risk area or have any claims etc. The main reason to delete app and account is the high number of follow on emails trying to sell additional services ie Gap insurance and servicing etc.

23 July 2021
Unprompted review
Honcho logo

Reply from Honcho

Thanks for the feedback, which has been taken on board.

Rated 5 out of 5 stars

So Easy .

So easy .. car insurance buying couldn't be easier.

It took maybe 5 minutes to fill in my information
And within moments I had car insurance quotes from several company's

I love the fact there is a line to show you how close each company is to offering all the items you want covered it makes it so easy

Honcho thanks for saving me time and money.

11 June 2021
Unprompted review
Honcho logo

Reply from Honcho

Glad to hear it Linda, thanks for the 5* review!

Rated 1 out of 5 stars

For some reason it lists my excess as…

For some reason it lists my excess as £3000. Very bizarrely presented. Going to use the more conventional comparison websites instead.

11 June 2021
Honcho logo

Reply from Honcho

Sorry to hear this, and I'd like to take a look into what happened. Please get in touch at contact@gethoncho.com, thanks. Graeme @ Honcho

Rated 4 out of 5 stars

Great website to compare smaller…

Great website to compare smaller insurance companies and definity provide cheaper quotes. Straight forward and uncomplicated. Good service.

24 May 2021
Honcho logo

Reply from Honcho

Great to hear, thanks Luce!

Rated 5 out of 5 stars

"It does what it says on the tin"

"It does what it says on the tin"
Easy to use
Easy to understand
Delivers good range of products/companies to choose from

Simples

Sorry to rob phrases from other companies but hey....

12 May 2021
Unprompted review
Honcho logo

Reply from Honcho

Glad to hear, Roger, thanks for the review!

Rated 5 out of 5 stars

Really simple to do and some really good quotes

Really simple to do and some really good quotes. I did wonder if it would take forever filling in all the details, but quite the opposite. Some fun quirky stuff too which adds to the enjoyment.

10 May 2021
Unprompted review
Honcho logo

Reply from Honcho

Thanks for this, and glad you like our little fun touches too :)

Rated 5 out of 5 stars

I found this site purely by chance!

I found this site purely by chance!
I logged onto it and was so happy how easy it was to sort my insurance out and on top of that, i received a £100 Amazon voucher!
OMG, i couldn't wish for much better than that.
Thanks guys.

18 April 2021
Honcho logo

Reply from Honcho

Glad to hear Sue, and thanks for the great review! Best wishes from Team Honcho

Rated 5 out of 5 stars

Best prices around

Easy to deal with and brought back the best prices which made buying car insurance an easy task this year.
Impartial so there was no pushing towards any particular company, overall a pleasant experience.
Many thanks and will no doubt see you next year!

26 March 2021
Unprompted review
Honcho logo

Reply from Honcho

Great to hear, thanks Andy!

Rated 1 out of 5 stars

Not the cheapest insurance for me.

Not the cheapest insurance for me.
Constantly sends emails you can't opt out of. Tried to deactivate account but can't message says 'internal server error'

22 March 2021
Unprompted review
Honcho logo

Reply from Honcho

Thanks for your review, Chris. Regarding cheapest, Honcho doesn't aim to be the cheapest in the market; our focus is on helping our customers to find / buy the insurance product that matches their needs, which may not be the cheapest. Over 90% of our customers buy 'best' and not 'cheapest'. That said, we're disappointed that you weren't able to find something to match your needs. Please feel free to drop us a line to contact@gethoncho.com if you'd like us to look into this.

As for the bug you saw, thanks for flagging that. You have identified a new bug in the Android version of our app for specific devices only, which our dev team have now fixed.

In regards to being unable to opt out of emails, all of our marketing emails have an option to manage your mailing preferences. Our service emails - such as the 'welcome' email when you first join, and the list of your bids when you run an auction, are not marketing emails and are a required function of operating our service. We have updated these to include a link to manage your email preferences for marketing messages.

We're disappointed that you felt our service deserved a one star review and that you didn't get in touch with us directly, as we would have been only too pleased to investigate any issues and help. We are a small tech startup who are striving to deliver a refreshing alternative to the same-old price comparison sites, and so reviews and customer feedback are very important to us.

Best wishes

Graeme @ Honcho

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