Avoid this firm. My experience was disappointing from start to finish. They seemed far more interested in collecting fees than helping the client. Poor communication, unnecessary friction, and an over... See more
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See what reviewers are saying
Another great result from an Organisation that battle the Big Banks on behalf of those who have been wronged through inappropriate behaviour. GMR doesn’t give up when the Banks think we - their “Custo... See more
Company replied
Thank you Get My Refund You investigated our claims and to our surprise were successful getting us an amazing $1100 return. All the staff that we conversed with were polite, punctual,and very happy t... See more
Company replied
I left a review for my first successful claim and I'm ecstatic that two further paid claims hit my account last night! Given these were insurances that I didn't even know I had, had no paperwork and... See more
Company replied
Company details
- Cashback provider
- Alternative Financial Services
- Consultant
- Consumer Advice Centre
- Non-bank financial service
- Small Claims Assistance Service
Written by the company
Get My Refund💰 'Established in 2018, Get My Refund the first of its kind. As the original disruptors we have been fighting to create processes, compliance, and complaints procedures to provide trusted, uncomplicated resolutions for consumers, with the maximum benefit that is rightfully owed. The Finance & Insurance industry has had inadequate regulation with an unscrupulous culture created by large organisations and driven by profit margins Get My Refund are determined to ensure justice and the maximum monetary benefits that consumers are rightfully owed. Our team have specialised for many years in the finance and insurance industry, empowering us with firsthand experience, skills, and explicit knowledge of these predatory actions. We pride ourselves on being the voice, supporting whilst educating vulnerable consumers of their consumer rights. We have successfully claimed back millions in insurance premiums, most importantly our refunds "changes lives". We continue to lead, educate, and guide financial sectors for fairer and transparent services for Australians in the future. Get My Refund ensures clients are dealing with a responsible and ethical company and can manage complaints for both mis-sold insurance premiums and irresponsible lending products. Our client’s experience is of extreme importance, we provide a personal consultant to assist them throughout the whole process. Whilst, maintaining high standards throughout the complaint stages' Call our Australian based team for free, to have a friendly chat about how we can help you! No Refund No Fee Service. Don't delay, contact us today!
Contact info
Suite 57, 20-40 Meagher Street, 2008, Chippendale, Australia
- (02) 9156 1000
- Customercare@getmyrefund.com.au
- www.getmyrefund.com.au
4.1
Great
804 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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OMG!
OMG!! First I thought no way gotta be a scam. But have my first refund already and another 2 in progress. Communication is amazing all via email unless they need to speak to you and they pre warn you of the call sensational!!
30 April 2023
Reply from Get My Refund - Junk Insurance Specialist
We are thrilled to read your 5-star review and to know that our service was able to meet your needs. Thank you for choosing us and we hope to continue to exceed your expectations.
Great service and follow up
28 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Your 5-star review means the world to us! We're so happy to have provided you with a great experience and we will continue to strive for excellence in everything we do.
Yes a refund after you pay them a fee…
Yes a refund after you pay them a fee of over half the refund. Still waiting for refund though took their cut quickly.
15 March 2023
Unprompted review
Reply from Get My Refund - Junk Insurance Specialist
We appreciate the feedback, it does take time for the financiers and insurers to respond us, so delays are unavoidable but also our fees are not as high as you have described. We invite you to call in and speak to our team if you feel you have been overcharged.
Was kept up to date throughout the…
Was kept up to date throughout the whole process. I received a small refund. Better than no refund. Thanks guys.
14 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Thanks for leaving us a 5-star review - we're grateful for your support!
Your consultants gave excellent…
Your consultants gave excellent service. No problem is too large for them to handle. I never knew that these refunds were possible. Thanks again for your great service. Regards, Mick
28 April 2023
Reply from Get My Refund - Junk Insurance Specialist
We're delighted to hear that you had such a great experience with us and thank you for taking the time to leave us a glowing 5-star review! Your feedback means the world to us and we look forward to serving you again in the future.
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your support.
It was a great and easy service to use…
It was a great and easy service to use staff have always been friendly and helpful would tell others to use
21 April 2023
Reply from Get My Refund - Junk Insurance Specialist
GMR appreciates your patronage and is thrilled to learn that you had an excellent experience with us. Your satisfaction means a great deal to our team, and we look forward to welcoming you back again in the near future.
I was concerned that you wouldnt be…
I was concerned that you wouldnt be able to help me as my claim was so long ago.
To my surprise you were able to get me a refund.
I was kept up to date the whole way through my claim. Special thanks to Sarah Thorp.
13 April 2023
Reply from Get My Refund - Junk Insurance Specialist
We're delighted to hear that you had a fantastic experience with us. It means a lot to our team and we can't wait to have you back again soon.
Webpage easy to use and got a small…
Webpage easy to use and got a small refund which I'm happy about. They take care of everything for you.
16 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for the wonderful review! We're so happy to hear that you enjoyed your time with us and appreciate you taking the time to share your feedback with others. Your support means the world to us.
The staff at GMR are fantastic polite…
The staff at GMR are fantastic polite and personal, they made it so easy. And a great outcome in the end.
13 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for using GMR. We're delighted to hear that you had a fantastic experience with us. It means a lot to our team and we can't wait to have you back again soon.
process was easy and I was kept well…
process was easy and I was kept well informed. The only thing I think is excessive is the 40% fee, if anything I think 20% is reasonable in consideration of the refund amount.
16 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Your review has made our day! Thank you so much for sharing your positive experience with others. We truly appreciate your support.
Get My Refund is actually LEGIT!!
I recently saw "get my refund" pop up so I had a look at the website and put my details through. I then got quite a few emails and started to get nervous it was a scam. I then ignored the emails for quite some time until I got a call to say I had $6,000 owing which got me curious it. After more investigating to check "get my refund" was legit, I took a chance and hoped for the best. About 10 days later the money appeared in my account! My partner doubted this service and now he has also lodged a claim! So for others like me, this is legit and I had a great experience! They do take a cut (30%) however it is still Thousands I wouldn't have had otherwise. Thank you get my refund!
8 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Wow! It's great to know that we've exceeded your expectations and we look forward to serving you again in the future.
It was great to get a surprise that it…
It was great to get a surprise that it was granted and received thank you
9 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your support.
They were courteous and efficient and I…
They were courteous and efficient and I received my refund in a timely manner without having to do much. I was happy with their service.
31 March 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for the wonderful review! We're so happy to hear that you enjoyed your time with us and appreciate you taking the time to share your feedback with others. Your support means the world to us.
Reply from Get My Refund - Junk Insurance Specialist
We're delighted to hear that you had a fantastic experience with us. It means a lot to our team and we can't wait to have you back again soon.
Minimal amount of information required…
Minimal amount of information required on our behalf, GMR done all the necessary work required for our claim.
9 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your support.
The way the claims where handled by you…
The way the claims where handled by you was awsome
8 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Your review has made our day! Thank you so much for sharing your positive experience with others. We truly appreciate your support.
Reply from Get My Refund - Junk Insurance Specialist
We're delighted to hear that you had a fantastic experience with us. It means a lot to our team and we can't wait to have you back again soon.
Get My Refund are brilliant!
Get My Refund achieved an excellent result! Very happy with the ease of use of their services
8 April 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for the wonderful review! We're so happy to hear that you enjoyed your time with us and appreciate you taking the time to share your feedback with others. Your support means the world to us.
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your support.
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