Avoid this firm. My experience was disappointing from start to finish. They seemed far more interested in collecting fees than helping the client. Poor communication, unnecessary friction, and an over... See more
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See what reviewers are saying
Another great result from an Organisation that battle the Big Banks on behalf of those who have been wronged through inappropriate behaviour. GMR doesn’t give up when the Banks think we - their “Custo... See more
Company replied
Thank you Get My Refund You investigated our claims and to our surprise were successful getting us an amazing $1100 return. All the staff that we conversed with were polite, punctual,and very happy t... See more
Company replied
I left a review for my first successful claim and I'm ecstatic that two further paid claims hit my account last night! Given these were insurances that I didn't even know I had, had no paperwork and... See more
Company replied
Company details
- Cashback provider
- Alternative Financial Services
- Consultant
- Consumer Advice Centre
- Non-bank financial service
- Small Claims Assistance Service
Written by the company
Get My Refund💰 'Established in 2018, Get My Refund the first of its kind. As the original disruptors we have been fighting to create processes, compliance, and complaints procedures to provide trusted, uncomplicated resolutions for consumers, with the maximum benefit that is rightfully owed. The Finance & Insurance industry has had inadequate regulation with an unscrupulous culture created by large organisations and driven by profit margins Get My Refund are determined to ensure justice and the maximum monetary benefits that consumers are rightfully owed. Our team have specialised for many years in the finance and insurance industry, empowering us with firsthand experience, skills, and explicit knowledge of these predatory actions. We pride ourselves on being the voice, supporting whilst educating vulnerable consumers of their consumer rights. We have successfully claimed back millions in insurance premiums, most importantly our refunds "changes lives". We continue to lead, educate, and guide financial sectors for fairer and transparent services for Australians in the future. Get My Refund ensures clients are dealing with a responsible and ethical company and can manage complaints for both mis-sold insurance premiums and irresponsible lending products. Our client’s experience is of extreme importance, we provide a personal consultant to assist them throughout the whole process. Whilst, maintaining high standards throughout the complaint stages' Call our Australian based team for free, to have a friendly chat about how we can help you! No Refund No Fee Service. Don't delay, contact us today!
Contact info
Suite 57, 20-40 Meagher Street, 2008, Chippendale, Australia
- (02) 9156 1000
- Customercare@getmyrefund.com.au
- www.getmyrefund.com.au
4.1
Great
804 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very professional
19 November 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your kind words! We're thrilled to hear that you found our service to be very professional. Providing a high level of professionalism is a top priority for us, and we're grateful for your acknowledgment. We appreciate you and look forward to serving you again. Love, GMR
Reply from Get My Refund - Junk Insurance Specialist
We're thrilled to hear that you received your refund just before the holiday season! Timing is everything, especially with Christmas expenses around the corner. We're delighted we could contribute to making your celebrations a bit brighter.
If there's anything else we can assist you with or if you have further feedback, feel free to let us know. Wishing you a joyful holiday season!
Reply from Get My Refund - Junk Insurance Specialist
You're very welcome! We're glad we could assist you with the refund. If you have any more questions or need further help in the future, don't hesitate to reach out. Thank you for choosing us, and we appreciate your kind words. Love, GMR
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your positive feedback! We're delighted to hear that you found our communication regarding the process to be fabulous. Keeping you informed is a priority for us, and we're glad it made a positive impact. If you ever have more questions or need assistance, feel free to reach out. We appreciate your trust in us. Love, GMR
Quick and good feedback when case was…
Quick and good feedback when case was being processed , anwsered all questions with promt emails when required details for case
Easy set up of payment to GMR
plus good comunication as the GMR team may have found another case
4 November 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your positive comments! We're thrilled to know that you appreciated the quick and informative feedback during the case processing. Ensuring a seamless experience, answering your questions promptly, and facilitating an easy payment setup are all important to us. We're committed to maintaining clear communication, and we're here to assist with any future cases or inquiries. Your satisfaction is our priority. Love, GMR
Put in claim
Put in claim, was acted on and claim accepted very quickly. Great communication via emails
28 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our claims process and communication. Providing efficient service and clear communication is our top priority, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us! Love, GMR.
Always kept me updated
Always kept me updated. I had lost hope really of any result other than a negative one until I received the email advising th matter had been settled. Thanks.
30 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for taking the time to share your feedback with us. We understand how frustrating it can be to wait for updates, especially when you're unsure of the outcome. We're glad to hear that our efforts in keeping you informed throughout the process were appreciated.
Your words mean a lot to us, and we're thrilled we could provide you with a positive resolution. If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help. Love, GMR.
Too good to be truth
Too good to be truth
The company took over once the claim is submitted, then just need to wait, and that is all you need to do.
30 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your feedback! We're thrilled to hear that you found our claims process seamless and stress-free. Your positive experience is our priority. If you ever need assistance in the future, please don't hesitate to reach out. Love, GMR.
Fabulous company
Fabulous company, who kept me up to speed with my claims and with a welcomed outcome. I recommend them also for their persistance in seeking a claim for me.
30 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your glowing feedback! We're thrilled to hear that you had a positive experience with our company. Your recommendation means a lot to us. We take pride in our persistence and dedication to our customers. If you ever need assistance in the future or have any questions, please feel free to reach out. We appreciate your trust in GMR
Amazing!
Amazing!! I never knew Junk Insurance even existed until Get My Refund actually got a refund for me!! Couldn’t be happier or recommend them highly enough!!
30 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your enthusiastic feedback! We're thrilled to have helped you navigate through the process and secure your refund. It's our pleasure to assist, and your recommendation means the world to us. Love, GMR.
They get your money back from ripoff…
They get your money back from ripoff banks and junk insurance policies. No win, no fee, but the fees are a bit steep. But some is better than nothing.
30 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for sharing your feedback. We understand your concern about the fees, and we appreciate your honesty. We work hard to recover funds from unfair practices and ensure our clients receive compensation. We value your input and aim to provide the best service possible. Love, GMR.
Reply from Get My Refund - Junk Insurance Specialist
You're welcome! We're glad to hear that you received your refund. If you have any more questions or need assistance in the future, feel free to reach out. Have a great day! Love, GMR.
This was one of the easiest claims I…
This was one of the easiest claims I have had I gave you my details and you did all the work. Thank you very much
28 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your feedback! We're pleased to hear that you found the claims process easy and hassle-free. It's our goal to simplify the process for our customers. Love, GMR.
Highly recommend …
Easy and quick money in the account after two months from start to finish… very pleased with the outcome !
23 October 2023
Reply from Get My Refund - Junk Insurance Specialist
We appreciate your feedback! We're delighted to hear that you had a positive experience with our service, and that the process was both easy and quick for you. Your satisfaction is important to us. Thank you for choosing GMR.
Complete satisfaction successful outcome
Getmyrefund.com.au handled everything from start to finish, very easy process would highly recommend,
21 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your recommendation! We're thrilled to hear that you found our service easy and efficient. Your satisfaction is our priority. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your trust in GMR.
The experience was great
The experience was great so easy to do. I filled in a few questions and they done the rest and I got a refund in a matter of days. I recommend get my refund to anybody
16 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for taking the time to share your feedback with us! We are thrilled to hear about your positive experience with our service. We are delighted to know that you found the process easy and hassle-free. At Get My Refund, we strive to provide a seamless and efficient service, and we are thrilled that we were able to assist you in getting your refund quickly.
Your recommendation means a lot to us, and we truly appreciate your trust and confidence in our service. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.
Thank you once again for choosing Get My Refund. We appreciate your feedback and your recommendation.
Reply from Get My Refund - Junk Insurance Specialist
We are delighted to hear that you had a positive experience with our service and that you found the process of getting a refund easy to deal with. Customer satisfaction is our top priority, and we are thrilled to know that we were able to assist you effectively.
Thank you for choosing GMR. If you ever need assistance in the future or have any questions, please feel free to reach out.
Very welcoming and approachable
15 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your kind words! We are thrilled to hear that you found our team welcoming and approachable. At GMR, we believe in providing not just a service, but an experience that makes our customers feel valued and supported.
Your feedback is truly appreciated and serves as a motivation for us to continue delivering exceptional service. If you ever need assistance in the future or have any questions, please don't hesitate to contact us. We are here to help.
Get my refund was so easy to do they…
Get my refund was so easy to do they where very helpful for the start right to the end thank you
9 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your wonderful feedback! We are delighted to hear that your experience with Get My Refund was smooth and hassle-free. Our team takes pride in providing helpful and efficient service from start to finish, and we are pleased to know that we could assist you effectively.
Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance in the future or have any questions, please do not hesitate to reach out. Thank you for choosing Get My Refund.
Get My Refund had a great communication process that was seamless and the undertaking was a pleasure from start to finish.
Get My Refund were extremely professional and prompt with their communications. The process was seamless and I have already recommended many other people to engage with their services.
7 October 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your wonderful feedback! We're thrilled to hear you had a seamless and pleasant experience with Get My Refund. We appreciate your recommendation and are here to assist you or anyone you know in the future.
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