We couldn’t be happier with our experience working with Nicole! She was absolutely wonderful throughout the entire process, supporting and guiding us every step of the way in our search for a new... See more
Company replied
Location
Switch locationHigh Street 44, TW8 0BB Brentford, England, GB
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See what reviewers are saying
Moved in to a flat which was filthy, mattress urine stained, carpets covered with dirt, and Hossam from Gibbs Gillespie claimed we had accepted as seen. Eventually after numerous complaints a cursory... See more
Company replied
Great letting agents they are. They booked viewing only on one call. No waiting or call back and we will see stuff. Labeeb came to show us property. Labeeb is very professional. He listened my issues... See more
Company replied
Dushali has been a tremendous help during what has been a very difficult situation with a tenant who refused to leave my property. She guided me through the Section 21 process and provided ongoing sup... See more
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Company details
- Estate Agent
- also in
- Property Consultant
- Property Maintenance
- Property management company
- Property Surveyor
- Property valuer
About Gibbs Gillespie - Brentford
Written by the company
Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 17 offices. Our continued success is down to three things: our customers, our staff and our passion for property.
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Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.
Written by the company
Contact info
High Street 44, TW8 0BB, Brentford, England, United Kingdom
4.4
Excellent
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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We had a great experince with Gibbs…
We had a great experince with Gibbs Gillespie, and our guide who help us Joshua Atease.
He find us a really comfort a nice home.
I recomend Gibbs for all who want a proffesional home guide agency.
16 August 2022
Unprompted review
Reply from Gibbs Gillespie - Brentford
Dear Attila,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
disrespectful attitude…
We have never used the services of this company and did not know about its existence. When I received an offensive email from this company, I knew that I would never contact them. I don't know where they got the information about our rented apartment from. They only ruined our mood and took time to write complaints.
"...Not wanting to Renew?
That is a shame! You MUST confirm your notice in writing to your branch ..."
Louis King
Property Manager
44 High Street, Brentford TW8 0BB
14 July 2022
Unprompted review
Reply from Gibbs Gillespie - Brentford
Dear Viacheslav Li,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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