I love difficult jigsaw puzzles! Having a mystery puzzle to complete was a wonderful task and allowed me to do some lateral thinking to see if I could identify the puzzle once I had assembled quite a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to order. Extremely quick to deliver. Very regular with their emails regarding dispatch, delivery, thank yous, on subscription orders, which probably get a bit overdone. Only used them as... See more
Gibsons Jig-Saw puzzles - the best quality jig saws on the market. Wouldn't buy any other make. Best service too - I had 5 pieces missing from my latest jig-saw but you replaced with complete new... See more
You can see exactly what jigsaws are in stock and how many are available. You receive an email confirming your order and another one to inform you your order is on its way. The items are well packag... See more
Company details
- Game Shop
- also in
- Hobby shop
Written by the company
We’re Gibsons, a family-owned jigsaw puzzle and board game company with over 106 years of experience creating joy for all ages. Founded in London in 1919, we’ve grown to become a trusted name in games and puzzles, renowned for exceptional quality, innovative designs, and a commitment to sustainability.
Contact info
Gemini Court, 42a Throwley Way, SM1 4AF , Sutton, United Kingdom
- 0208 661 8866
- hello@gibsonsgames.co.uk
- www.gibsonsgames.co.uk
4.9
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 month
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My puzzle is a gift for my mum
My puzzle is a gift for my mum. It arrived in plenty of time so I could send it to her. It arrived in perfect condition.
25 February 2026
Replacing a puzzle
Having reported to you that the puzzle I gave my cousin had a piece missing, you replaced the whole puzzle promptly.
25 February 2026
The way you understood how frustrating…
The way you understood how frustrating it could be to have a missing jigsaw piece and sending a replacement without any problem.
15 February 2026
Website easy to use and I was able to…
Website easy to use and I was able to find what I wanted quickly & easily.
Puzzle is very good quality and would recommend.
22 February 2026
Missing Piece
I bought a jigsaw, which was missing one piece.
This was no problem for Gibsons' Games with no questions asked. There was a speedy and apologetic response from the team and by the very next day I had a replacement puzzle.
The missing piece was replaced by complete peace.
More Happy Jigsaw Days to follow, I'm certain.
Thankyou Gibsons
13 February 2026
Great service
I received a very swift, positive response and the team rectified the issue without hesitation. Great service from a friendly, helpful team.
23 February 2026
My query was dealt with very promptly
My query was dealt with very promptly. I was very impressed with the service I received.
23 February 2026
Very prompt and efficient service and…
Very prompt and efficient service and my enquiry was completed in two days
9 March 2026
Unprompted review
Quality puzzle pieces that fit…
Quality puzzle pieces that fit perfectly. Good range of designs available too. Customer Service was excellent and responsive as well.
23 February 2026
Excellent fast service
13 February 2026
Clear colours and design
Clear colours and design . Also includes a A4 poster of full puzzle.
22 February 2026
Good selection of puzzles with XL…
Good selection of puzzles with XL pieces. Prompt delivery.
22 February 2026
Excellent service and friendly customer…
Excellent service and friendly customer care
22 February 2026
Deliveries are always quick.
Deliveries are always quick.
The puzzles are great. I love the themes.
We give away our puzzles after we have completed them.
19 February 2026
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