Giftalicious.co.uk Reviews 

Beautifully packed, and arrived quickly!

Status of goods said delivered, but goods had not been received
had issues trying to contact seller as the online form wouldn't let me proceed saying my order number was incorrect it took many attempts but eventually registered my concerns. They contacted me quickly and resolved issues
I would still suggest offering another way of correspondence either via e-mail or phone in such situations but once they were aware of situation they did resolve issue quickly

I ordered on a Thursday morning & paid extra for 1-2 days delivery expecting that the parcel would reach by Saturday as Sunday was Mothers Day but it’s Monday today & the parcel is meant to reach today.. I could have paid for 3-5day & it still would have probably reached today so I am disappointed

I am so angry. I messaged to Cancel my order on Monday and said on Tuesday that they’ve already dispatched the item when it says dispatched on Wednesday…. Now I’m trying to contact them so that I can get a return address to send it back to but I’m hearing no response. I’m stuck with a hamper. Very very poor customer service I will be raising a dispute

Beware what you think you're buying. False advertising. Using my photographs from my business with my business name and logo stickers on! The sweetcones images are mine. Tried contacting them multiple times since last year and also this month through their email and their social media. No response. KINDLY PLEASE REMOVE MY PHOTOGRAPHS.

Please everyone stay well away from this site, they are scammers.

I would give zero stars for the misrepresentation of an item through fake images. The items I ordered were nothing like what my parents received as a gift. The doughnuts looked cheap, not like the colourful image, and tasted dry. The barfi was also coloured cubes, nothing like the image. What a shame!

And as for their address on Google to leave a review...it is fake, just like the images on their website. A bathroom shop… how does one make gift baskets in a bathroom shop? Please, do explain. Just a bizarre setup!

Do not spend your money here. Do not waste your hard earned money on false advertising. I strongly advise against ordering from this business. Save your money and shop elsewhere.

Don't buy from Giftalicious I ordered a gift for my granddaughter money was taken from my bank never received my parcel you can't get hold of them 10 e- mails later nothing did not get a refund total scam

O rating, no product delivered no way of contacting other than silly online form that no one responds too. Don't bother ordering from them, will have to fraudulent claim now to get my money back.

Very poor quality

They don't even deserve the one star given to them - Absolutely worst order ever, will never ever purchase from them again - not only did the fruits came rotten - they sent the wrong basket of fruits and telling me this is what I ordered - then the wrong basket of fruits did not even have one item that was confirmed should be there - I sent pictures and everything - and now I'm being told to return the item at my expense to get a full refund - absolute scammers - the pictures alone of rotten fruits should guarantee a customer full refund - it's called good customer service.

Stale doughnuts!

I ordered the hamper basket donoughts one week ago and I only received them today. I reached out to the customer service team and was advised that the donoughts would be sent out as soon as they could see the tracking. They apologised and only offered me a refund for the delivery. Fast forward, the donoughts have come today and they look so out of date and have been sweating in the containers. I was advised by the customer service team that the donoughys stay fresh for up to a week, so it was to my suprise that I bit into them today when they arrived and they were rock hard and stiff. I am absolutely disappointed with the service from this company and I await to hear from the team regarding a FULL refund due to the bad service and stale donoughts despite paying express delivery.

My order was short of 2 items
Contacted customer support
i was told these would be sent
haven’t arrived ☹️ if they can’t send out what you order should not be advertising these goods
Disappointed this was a gift
But what was sent, I am told was good

Gorgeous gift, beautifully wrapped and good quality items

Very disappointed with the quality of the products received which looked nothing like the photos on their website . Poor quality merchandise and cheap substitutions.

I ordered the Jumbo Hamper, during payment an error occurred and so I had to repeat the process. I did not realise this changed the delivery details until I got confirmation. I sent 2 messages trying to ensure the address was changed but no response until December 23, 2024 even though they claim a 24hr response.
The hamper was not delivered until December 21, 2024 which is more than 1-2 Day Delivery I paid for.

The fruits then arrived spoilt and rotten as can be seen from the pictures below. I asked for a refund but was told unless I sent the spoilt items back they can't process one.

I can't upload the pictures I sent them here, but
the fruits had rotted so badly, they started to affect the material of the basket and even left green mold on the bottle. The oranges had turned green from mold, the pineapple had mold and was overripe as was the bananas which were scarred, blackened and bruised. The plums and grapes were soft and soggy.

How unhealthy and disgusting expecting people to send back rotten and spoilt food through the post.

I shall not use again and will never recommend to anyone.
If they were reputable they should have a dedicated Customer number so problems can be addressed and rectified quickly.

M. SOTA

The company was so brilliant from the start by replying to all my emails and putting together the package I was hoping for. The donuts were beautifully presented and tasted amazing! It was perfect as an alternative to a 50th birthday cake and everyone loved them.

Quick delivery and absolutely beautiful hampers will definitely buy again.

Dreadful company to deal with. Ordered a hamper with them and an item was missing. After emailing pictures of the poorly presented hamper, which may I add looks nothing like the photos they advertise , they didn’t believe me and were quite rude in their responses. Had they just have sent the missing item they wouldn’t find theirselves with yet another bad review.

I gave this as a gift, went down well . Beautifully wrapped, prompt delivery great service from start to finish

Thank you x