This is an excellent way to shop for gift cards or prepay virtual cards. "The Great Wall of Gift Cards" in any major retailer can be so overwhelming to browse. Then there's all cards for brands, bus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to navigate the website and to find exactly what you are looking for. It's super convenient for fast and easy gifting and I like how there are multiple payment options you can choos... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
Company replied
Company details
Information provided by various external sources
GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.4
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a wonderful way to send a nice…
This is a wonderful way to send a nice card without the hassle. Thank you!
23 April 2026
Unprompted review
Reply from GiftCards.com
Hello,
Thank you so much for taking the time to share your kind feedback and for the 5-star rating! We’re thrilled to hear that you found Giftcards.com to be a convenient, hassle-free way to send a thoughtful card—making gifting easy and enjoyable is exactly what we aim for. Your support truly means a lot to us, and we’re grateful you chose us to help you brighten someone’s day. We look forward to serving you again in the future!
Warm regards,
Josh R.
Giftcards.com
Quick and easy
21 April 2026
Unprompted review
Reply from GiftCards.com
Hi Pamela,
Thanks so much for the 5-star review! We’re happy to hear you found the experience quick and easy, that’s exactly what we aim for. We truly appreciate you taking the time to share your feedback and choosing Giftcards.com. We look forward to helping you again whenever you need it.
Regards,
Maurice V.
Giftcards.com
Easy, could be quicker
Easy, however, prefer quicker standard shipping.
22 April 2026
Unprompted review
Reply from GiftCards.com
Dear Bob,
Thank you so much for your 5‑star review! We’re happy to hear that you found the ordering process easy and straightforward. We also appreciate your honest feedback regarding standard shipping speed—customer input like this helps us continue to evaluate and improve our services. Thank you for choosing Giftcards.com, and we truly value your experience with us.
Warm regards,
Josh R.
Giftcards.com
There were several cards to choose…
There were several cards to choose from. Ordering the last minute an e-card was the way to go for me.
22 April 2026
Unprompted review
Reply from GiftCards.com
Hi Janet,
Thank you so much for the 5-star review and for sharing your experience. We are happy to hear that you found a great variety of cards and that our e-card option worked perfectly for your last-minute needs. Your feedback means a lot to us, and we are glad we could help make your gifting quick and easy. We look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Do you have someone who loves Cracker…
Do you have someone who loves Cracker Barrel and you'd like to do something special for them? Send them a Cracker Barrel gift card. It took me 5 minutes and my brother is still smiling. What a great and easy way to remind someone you're thinking about them.
21 April 2026
Unprompted review
Reply from GiftCards.com
Hello Sharon,
Thank you so much for the fantastic 5-star review. We’re delighted to hear how quick and easy it was for you to send the Cracker Barrel gift card and, even more importantly, that it brought a smile to your brother’s face. Helping customers create meaningful moments with the people they care about is exactly what we strive for at Giftcards.com. We truly appreciate you choosing us and taking the time to share your positive experience with others.
Regards,
Maurice V.
Giftcards.com
this is very easy and fast i dont have…
this is very easy and fast i dont have to sign up
20 April 2026
Unprompted review
Reply from GiftCards.com
Dear Dann,
Thank you for the 5‑star review! We’re happy to know that you found the process fast and easy, and that you appreciated being able to complete your purchase without needing to sign up. Creating a simple and seamless experience for our customers is very important to us, and your feedback means a lot.
Warm regards,
Josh R.
Giftcards.com
Easy to use
Easy to use, Easy to purchase, Great and fun way to give a gift to a family member when you live far away from each other.
20 April 2026
Unprompted review
Reply from GiftCards.com
Dear Faith,
Thank you for your wonderful feedback! We’re so glad to hear you found the experience easy from start to finish and that our gift cards made it simple and fun to send a meaningful gift to a family member, even from far away. Making gifting convenient and enjoyable is exactly what we aim for, and we truly appreciate you taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
Unusable
Every time I try to buy a gift card you cancel the order. Fraud protection is great except when it prevents me from actually using your website. The suggestion to buy physical cards defeats the purpose of having an online giftcards website.
20 April 2026
Unprompted review
Reply from GiftCards.com
Dear John,
We’re sorry to hear about your experience and understand how frustrating it is when orders are repeatedly canceled, especially when you’re trying to use our website as intended. While our fraud protection measures are designed to keep customers safe, we recognize that they can occasionally interfere with legitimate purchases, and we regret the inconvenience this caused. We appreciate you sharing your feedback about the suggestion to purchase physical cards, and we’d like the opportunity to review your situation more closely. Please check your email for a message from noreply.notifications@trustpilot.com and follow the instructions provided so we can securely gather your information and further assist.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/23/2026:**
Hello John, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
Worst online experience ever
Worst online experience ever. spend 3 hours on trying to purchase a $100 gift card with a credit card (2 different cards declined ) , paypal - also declined . their emails are super slow. I'm done with them.
20 April 2026
Unprompted review
Reply from GiftCards.com
Dear Max,
We’re very sorry to hear about your experience and understand how frustrating it must have been to spend so much time trying to complete a purchase, only to have multiple payment methods declined and experience delays in email communication. This is not the experience we want for our customers, and we sincerely regret the inconvenience and dissatisfaction this caused. We’d appreciate the opportunity to review what happened and see how we may assist further. Please check your email for a message from noreply.notifications@trustpilot.com and follow the instructions provided so we can securely gather your details and look into this matter.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/22/2026:**
Hello Max, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
The fact he the experience is user…
The fact he the experience is user friendly and has great customer service
20 April 2026
Unprompted review
Reply from GiftCards.com
Dear Nancy,
Thank you so much for your 5‑star review. We’re delighted to hear that you found our website user‑friendly and had a great experience with our customer service team. Creating a smooth, supportive experience for our customers is always our goal, and your kind feedback truly means a lot to us. We appreciate you choosing GiftCards.com and taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
Lots of options
Lots of options, wish I could apply 2 gift cards.com gift cards per order but other than that easy to use
19 April 2026
Unprompted review
Reply from GiftCards.com
Dear Joliec,
Thank you for sharing your feedback with us. We’re happy to hear that you found GiftCards.com easy to use and enjoyed the wide variety of options available. We also appreciate you taking the time to note your suggestion about applying more than one GiftCards.com gift card per order, as feedback like this helps us better understand what matters most to our customers. We’re glad you had a positive experience overall and thank you for choosing us.
Warm regards,
Josh R.
Giftcards.com
Fast & easy thanks
17 April 2026
Unprompted review
Reply from GiftCards.com
Hi Fragou,
Thank you so much for the 5-star review. We are happy to hear you found your experience fast and easy, as that is exactly what we aim for. We truly appreciate you taking the time to share your feedback and choosing Giftcards.com. We look forward to serving you again whenever you need a gift card.
Regards,
Maurice V.
Giftcards.com
GIFTCARDS.COM IS SO EASY TO USE
GIFTCARDS.COM IS SO EASY TO USE. THEY HAVE A WONDERFUL STAFF WHO ARE ALWAYS SO KIND.
16 April 2026
Unprompted review
Reply from GiftCards.com
Hi there,
Thank you so much for your wonderful five star review. We are thrilled to hear that you found Giftcards.com easy to use and that our team made a positive impression with their kindness and support. Your feedback truly means a lot to us and we will be sure to share your kind words with our staff. We appreciate you taking the time to share your experience and we look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Very confusing trying to add edit…
Very confusing trying to add edit recipient Kept adding my sender info
Hopefully it goes where intended
17 April 2026
Unprompted review
Reply from GiftCards.com
Hi John,
We are sorry to hear about the confusion while adding or editing the recipient information and understand how frustrating that experience can be. We would like to review this further and make sure everything is set up correctly so your gift reaches the intended recipient. Please check your email inbox for a message from noreply.notifications@trustpilot.com and reply directly to it with your details so our team can securely locate your order and assist you further.
Regards,
Maurice V.
Giftcards.com
Super easy to order and redeem gift…
Super easy to order and redeem gift cards. Plus with Rakuten I get money back. Its a win for me .
17 April 2026
Unprompted review
Reply from GiftCards.com
Hi Celine,
Thank you so much for the 5 star review. We are thrilled to hear that you found the ordering and redemption process super easy and that earning cash back through Rakuten made it an even better experience. That is exactly what we strive for. We truly appreciate you taking the time to share your feedback and look forward to helping you again whenever you need gift cards.
Regards,
Maurice V.
Giftcards.com
Once approved by this site
Once approved by this site, the process of ordering is very easy. There is a vast of cards to choose from.
16 April 2026
Unprompted review
Reply from GiftCards.com
Hi Sue,
Thank you so much for the 5-star review and for sharing your experience with us. We are glad to hear that once approved, you found the ordering process easy and enjoyed the wide variety of gift cards available. We truly appreciate your feedback.
Regards,
Maurice V.
Giftcards.com
False advertising - Did not receive 8% bonus after purchasing £120
Edit: 24/4/26 - issue resolved. There was a short‑term technical issue and have sent me the bonus today.
I have tried contacting you but I still haven't received a reply.
On 14th April 2026, I saw on your website that you were giving 8% bonus top up if spend over £100 on One4All digital gift card (you have now changed the terms to spend £120).
I added £120 one4all to the order and 'SPRING' promo code and it said 'successfully added free items with promo code'. Once paid, I received the £120 gift card but the 8% gift card is nowhere to be seen. I have checked spam etc.
This is clearly false advertising and if not resolved I will have to report to the financial ombudsman as this is misleading customers to purchase gift cards due to the bonus and then not provide it.
I have a video to prove 'SPRING' code was activated.
14 April 2026
Unprompted review
Reply from GiftCards.com
Hi Alan,
Thank you for bringing this to our attention and we are sorry for the frustration this has caused. We understand your concern regarding the promotion and the expected bonus gift card not being received after your purchase. We would like to review this for you, but we need to securely gather additional order details first. Please check your inbox and spam folder for an email from noreply.notifications@trustpilot.com and reply directly to that message so we can access your information and investigate further. Once we receive your details, our team will be happy to assist.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/17/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
it sent the gift card to me
it sent the gift card to me! Even though i repeatedly (5 times) changed the send to & recipients email to the person i am sending it to & saved that info each time!!
no place to review before payment confirmation.
15 April 2026
Unprompted review
Reply from GiftCards.com
Hello Jennifer,
We are sorry for the frustration this situation caused. We understand your concern that the gift card was sent to your own email despite multiple attempts to update and save the recipient’s email, and that there was no clear review step before completing payment. We want to look into this further and help resolve it. Please check your inbox for a message from noreply.notifications@trustpilot.com and reply directly to it so we can securely gather your order details and assist you as soon as possible.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
Reply from GiftCards.com
Hi Erica,
Thank you so much for the 5-star review. We are thrilled to hear that you found our gifting experience super easy and that our gift cards make such a great idea for anyone. Your kind feedback truly means a lot to us, and we appreciate you choosing Giftcards.com. We look forward to helping you again whenever you need the perfect gift.
Regards,
Maurice V.
Giftcards.com
I would give you 0 stars
I would give you 0 stars. Twice I had to change the recipient name where your system kept switching it to my information.. I changed it to correct person thought if I hit submit it would keep the correct information and go to the correct person the card was intended but your system changed the information back to my information and I sent myself a happy birthday gift card .. what would I send myself a gift card and pay $7.00 to do it.. this was a horrible transaction and I will never use your rip off service again
15 April 2026
Unprompted review
Reply from GiftCards.com
Hi Brian,
Thank you for taking the time to share your experience. We are very sorry for the frustration caused by the recipient name repeatedly reverting to your information, which resulted in the gift card being sent to yourself instead of the intended recipient, as well as the associated fee. This is certainly not the experience we want for our customers. To protect your privacy and gather the details needed to review what happened and assist you further, please check your email from noreply.notifications@trustpilot.com and reply with the requested information so our team can follow up directly.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
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