Giftnix Reviews 

196
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

They had me take a photo of my ID with my order number, item and i ordered and government id and then canceled my order. I believe they are stealing people identify online! Do not trust them

Rated 5 out of 5 stars

I've used Giftnix either 3 or 4 times for the immediacy of gift cards that can be used nearly instantly. The first order I actually completed all parts of the confirmation process and had my gift card... See more

Rated 5 out of 5 stars

I am registered with the UK iTunes stores, but currently working in Jamaica. It was a great relief being able to obtain UK iTunes vouchers online and to still continue staying with the UK Store. Quick... See more

Rated 5 out of 5 stars

I purchased 2 ITunes gift cards for the first time and received my code to redeem in less then 1 minute. I will be purchasing in this way from now on because I found myself overdrafting on my card and... See more

Company details

  1. Gaming services

Information provided by various external sources

We provide the best eGift experience for buying and sending gift cards to friends & family. Our digital email delivery system makes gifting fast & easy.


Contact info

3.7

Average

TrustScore 3.5 out of 5

196 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(196)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was impeccable

Service was impeccable. When I needed help, I got it in a matter of minutes and the support agents were understanding and very efficient. My problem was resolved in no time!

29 August 2017
Unprompted review
Rated 5 out of 5 stars

I really like this store

I really like this store - they're really really quick! I've only had to contact support once after five orders and they're much faster at responding than a lot of online companies out there.

25 August 2017
Unprompted review
Rated 5 out of 5 stars

Great company to get Gift Cards with

Great company to get Gift Cards with. I bought my (4) $5 Steam Cards with no issues. There is a lot of verification for newcomers but they are in place to keep the fake people and bots out from ruining the service. I will be a continuous buyer with Giftnix, now that I know how fat their delivery service is.

24 August 2017
Unprompted review
Rated 5 out of 5 stars

I ran down to the wire with a present …

I ran down to the wire with a present for my boyfriend and decided to get him an Xbox gift card for his birthday. My purchasing experience with Giftnix was great. The ordering process was a breeze, and when they asked for identity verification on my purchase that was easy to do too. Once everything was verified, I got my card! The whole process took about 20 minutes. I'll definitely come here for more gift cards when the time comes!

17 August 2017
Unprompted review
Rated 5 out of 5 stars

I <3 Giftnix!

Excellent service, Giftnix is the best online store around. They respond to you instantly when you need help and always are nice to me. I recommend this site

17 August 2017
Unprompted review
Rated 1 out of 5 stars

Giftnix will NEVER be a 5 star, less than 1 for me

Wow, had a few successful transactions on this site and then I make a $20 order and they demanded ID selfies a retinal scan and some blood samples! Well, the id and pictures yes but I'm sure the latter are next. All this they decide to tell me after they take my payment and hold it forever so I can't buy a card somewhere else in the meantime. Very annoying. Then I get a response that's it's because Its such a large transaction... $20?! come on, don't you understand why this pisses people off. That's why this company does not have a five star rating and never will. Why settle for less and go with them? Especially when there are way better options available I now have found.

17 August 2017
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, Reliable, and Trustworthy company! I highly recommend their services, especially if living outside the USA! I have to travel a lot and using gift cards helps with maintaining a credit balance on my account for instant purchases!

15 August 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy and fast....

Since I live far from most major stores buying gift cards is usually a hassle.... However Giftnix has made everything so much easier and I now can get everything I need FAST! Thank you giftnix for the amazing support and service!

-Ricardo

14 August 2017
Unprompted review
Rated 1 out of 5 stars

The verification process is unreal!

The verification process is unreal. Nowhere on the website are under the conditions does it mention anything about taking a photo ID and emailing it to them after everything is already verified. It was paid with PayPal. That's the reason you use PayPal. Now they won't refund our money filing complaint with Attorney General's office.

14 August 2017
Unprompted review
Rated 1 out of 5 stars

Scam Website

Scam Website. I made an order then was asked to verify my paypal email which does not make any sense. When one uses a paypal credit card, the paypal account is automatically verified. Any further requirements to verify is a waste of user's time. After this paypal email verification, it then prompts the requirement to manual verify using picture ID and photograph of self holding paper with order number written down. Why jump through so many hoops? No where on your website, not even your terms and conditions/services saids I need to provide a photo ID to place an order and the only reason giftnix requires this of any one is so they can sell your info.

Update: You updated your website then you wrote your response. Seriously, can you try harder? Please understand that I can purchase digital or physical items elsewhere such as ebay and have not had the type of stipulations you placed on the customer. Actually, I was asked to do more than just send you an email from your paypal email address to show I had access to my paypal account. If I am writing your support from the same email address as paypal, then what other proof do I need? If you say you don't have any emails from me, then how did you find this post to reply to in the first place? Seriously, you suck!

5 August 2017
Giftnix logo

Reply from Giftnix

Hello,

We are very sorry for your trouble with verification, however as clearly stated on our website we do require verification on some new or large orders to combat fraud. Please understand you are buying virtual currency online and this does require additional verification. All you were asked to do was send us an email from your paypal email address to show you had access to your paypal account. Please contact us at support@giftnix.com so we can assist you as we do not have any emails from you.

Sincerely,
Giftnix

Rated 5 out of 5 stars

Wonderful service

Wonderful service, received my gift cards instantly. I have used numerous others in the past, but Giftnix was very fast compared to Target, etc.

1 August 2017
Unprompted review

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