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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment service
  2. Gift shop
  3. Greetings Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very straightforward and easy to set up…

Very straightforward and easy to set up and use. I like the fact that the recipient can spend their voucher in lots of different ways.

4 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars!
I’m delighted to hear GiftRound was straightforward to set up and that the flexibility of the voucher worked well for you.
We really appreciate you using GiftRound and hope to see you again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Its an easy to use platform

Its an easy to use platform. No charge which is bonus so all donations raised go the person its intended for.

4 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the brilliant review! I’m really glad you found GiftRound easy to use and yes, keeping it completely free from start to finish so every penny goes to the recipient is something we care deeply about.
We really appreciate you using GiftRound and we hope to see you again in the future.

Claire
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad you found GiftRound easy to use and yes, keeping it completely fee-free is something we’re truly passionate about.
We really appreciate you using our platform!

Claire
GiftRound

Rated 5 out of 5 stars

I have never used Gift Round before

I have never used Gift Round before. It was so easy to set up the collection system and really liked the regular updates when people had added comments and/or made a donation.

4 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5-star review!
I’m delighted your first GiftRound was so easy to set up and that the updates helped you stay connected to the collection. We really appreciate you using our platform and look forward to helping you group collect again in the future.

Claire
GiftRound

Rated 5 out of 5 stars

Gift round is easy to use & there are NO charges

Gift round is easy to use and there are no charges - not the person giving money nor the person spending the money.

2 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for your lovely review - you’ve summed up exactly what we believe in at GiftRound.

We’re passionate about keeping group collections free at every step: creating a collection, contributing and sending the gift to the recipient. I’m really glad GiftRound was so easy to use and how much you enjoyed a no fee group collection experience. Thank you.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to set up

Easy to set up, reminders sent and gift received, smooth service. I would use again.

29 November 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review! I’m really glad to hear everything felt smooth and straightforward from setup to delivery. We look forward to seeing you at GiftRound again.

Claire
GiftRound

Rated 5 out of 5 stars

Last minute retirement collection

Easy and quick to set up. I also liked the reminders and a few lines I could share with the group. Our colleague was surprised and loved the gift

29 November 2025
GiftRound logo

Reply from GiftRound

Thank you for the wonderful review! I’m so glad GiftRound made your last-minute retirement collection easy and that your colleague loved their surprise. Moments like that are exactly why we do what we do.

Thank you for using GiftRound to celebrate together and show you care.

Claire
GiftRound

Rated 5 out of 5 stars

Super easy way of sorting a group gift…

Super easy way of sorting a group gift out.
No fees and a great ecard that allows for all sort of choices for the recipient

2 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review! I’m delighted to hear GiftRound made organising your group gift so simple, and that the eCard and fee-free experience hit the mark.
We really appreciate you choosing us and we look forward to seeing you again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Very good

It nice and helpful

27 November 2025
GiftRound logo

Reply from GiftRound

Thank you!
I am happy to hear that you found GiftRound so helpful.
We believe group collections should be Free & Easy and we are very pleased to get such positive feedback.

Amy
GiftRound

Rated 5 out of 5 stars

Great Choice of Giftcards

Very easy process. Great choice of gift cards.

29 November 2025
GiftRound logo

Reply from GiftRound

Thanks so much for your lovely Review!
We're delighted you found GiftRound easy to use and enjoyed the range offered with our FlexCard.
Your feedback means a lot, thank you again for choosing GiftRound to show someone you care.

Amy
GiftRound

Rated 5 out of 5 stars

Really easy tool to use for a…

Really easy tool to use for a colleagues leaving gift and online card.

29 November 2025
GiftRound logo

Reply from GiftRound

The team work hard to make GiftRound easy to use. They love hearing reviews like this. 🙌

Craig
GiftRound

Rated 5 out of 5 stars

overall experience great

29 November 2025
GiftRound logo

Reply from GiftRound

Thanks for taking the time to leave a review. I'm glad you had a great GiftRound experience.🫶

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use interface

Easy to use interface, easy for people to add to the collection via a link and very easy to send the total to the receiver once collection closes.

29 November 2025
GiftRound logo

Reply from GiftRound

Nice one!

I'm glad you found GiftRound so easy to use.

Craig
GiftRound

Rated 5 out of 5 stars

It was easy to set up my Giftround and…

It was easy to set up my Giftround and to collect contributions. I love how the person can choose their own giftcard, making the most from the money collected for them

27 November 2025
GiftRound logo

Reply from GiftRound

Thank you for using GiftRound. Our GiftRound FlexCard gives so much choice to the recipient and our no fees promise ensures that every penny contributed goes towards that gift.

Thanks for leaving your review.

Craig from GiftRound

Rated 5 out of 5 stars

Easy to use for all

7 November 2025
GiftRound logo

Reply from GiftRound

Fantastic!

Thank you for taking the time to leave your review. 🫶

Craig from GiftRound

Rated 4 out of 5 stars

Good Experience.

Straight Forward Process, would like to be able to create a card with the comments and to get gifts but overall pleased.

25 November 2025
GiftRound logo

Reply from GiftRound

Thanks so much for your lovely review and we're delighted you found GiftRound so straightforward to use.

We recently removed physical gifts from GiftRound as the costs and logistics became too unpredictable. Focusing on the FlexCard lets us stay 100% fee-free while giving recipients freedom to choose gifts they love. You can also split your collection if you’d like to use part to use a FlexCard to buy physical gifts from John Lewis, M&S, Not on the High Street and many other options and then send the rest as a FlexCard to your recipient.

We completely understand wanting something special to hand over. That’s exactly why we created the GiftRound PDF gift voucher and free group card - a thoughtfully designed, downloadable keepsake that makes a GiftRound feel tangible and heartfelt, without relying on postage.

Thanks again for sharing your thoughts, we’re here to keep group gifting joyful and simple.

Claire
GiftRound

Rated 5 out of 5 stars

Excellent site.

It's amazing to have this and we use it often in my owrking place. It's fun and very easy to navigate. Thank you, and what an axcellent idea.

7 November 2025
GiftRound logo

Reply from GiftRound

Thank you for your lovely review!
We’re so glad GiftRound has been fun and easy for your workplace to use. Our mission is to bring joy to group collections, so it’s great to hear that reflected in your experience. Thanks again for sharing.

Claire
GiftRound

Rated 5 out of 5 stars

A really easy way to collect comments…

A really easy way to collect comments and donations for special events for colleagues less well seen

25 November 2025
GiftRound logo

Reply from GiftRound

Thank you so much for taking the time to leave this lovely feedback!

As a fully remote team, we understand at GiftRound how important those moments of connection are, especially for colleagues you don’t see every day. That’s exactly why we built our experience to make sharing messages and contributions simple, meaningful and inclusive.

Really glad it helped you show someone you care.

Claire
GiftRound

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