GiftstoIndia24x7.com Reviews 

6,050
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate prompt delivery services, friendly communication, and fresh items like custom cakes and beautiful flowers for special occasions. Many people state that orders arrive right on time and look amazing, making personal milestones and celebrations truly memorable. However, some reviewers were not happy with delayed deliveries that completely missed important family events and anniversaries. Customers also mentioned unhelpful customer support teams alongside serious problems with damaged goods or missing tracking details. Reviewers frequently expressed deep frustration when orders failed to show up and proper assistance was completely unavailable to resolve these issues.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service. While many reviewers experienced prompt and successful... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and great... See more

Order

Customers had ambiguous experiences with order processing, with some reviewers praising quick and successful... See more

Product

Consumers find product experiences to be divided, revealing stark contrasts in satisfaction. While some... See more

Customer service

People report ambiguous experiences with customer service. Many reviewers express severe disappointment,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I have option to give them negative star reviews I would. I ordered Rakhi for my brother from Germany to India on 11 Aug. It’s still haven’t delivered(29th Aug). No one is answering on WhatsApp or... See more

Rated 1 out of 5 stars

I was supposed to have a gift delivered for a child on the 24th September. GTI not only purchased it directly from Amazon but also had them delivered it. For some reason they tried in early August not... See more

Company replied

Rated 1 out of 5 stars

Horrundous experience..basically the person who attends the call or office in Gariahat branch..recently i rev6 a gift from USA in two intervals which were quite expensive according our currency..but r... See more

Rated 1 out of 5 stars

I bought gift card from them worth $98 dollars from them. Somehow, my relative didn't use it in 6 months and it got expired. I request them to renew it, but they refused to do it. They took my money a... See more

Company replied


Company details

  1. Gift shop

Information provided by various external sources

We are in the business of delivering Gifts to India, but we don’t just deliver the ordered Gifts to India, we also deliver the emotions attached with the gifts. All our customers who Send Gifts to India through our website, have their loved ones miles away. Our customers spend a lot of time to select the perfect gift to send to their loved ones in India. To them, its not the gifts but also their feelings and emotions which are being delivered along with the Gifts to India. When you send Gifts to India, you convey how much you care for your loved ones.


Contact info

2.8

Average

TrustScore 3 out of 5

6k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(6,050)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful experience

Ordering is simple and the contact support team is wonderful. Immediate response from Representative Mr. Deepak and very polite. Only problem is we cannot write any extra words on cake. There is a limit of max 14 letters and we couldnt write Happy Anniversary. Otherwise service and products are wonderful.

Thank you.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! By mistake I ordered the delivery a day later so I contacted customer service, Deepak was very helpful he updated the date of delivery within minutes and my dad got my gift in Kolkata on his birthday! Thank you so much! 😊

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

So I recently at the very last minute from London, ordered a birthday cake and some luxury dried fruits for my dads birthday whilst he's on holiday in India, and I cannot believe the response time of the cake/products arriving well ahead of scheduled time requested. For that I'd like to say a huge thank you to GiftsforIndia for your outstanding service. Will continue to use again as I have done for the past 4 years, (minus the Covid years).

15 January 2022
Unprompted review
Rated 1 out of 5 stars

Avoid using this service

Avoid using this service. I ordered two cakes to be delivered on Christmas Day; one cake was delivered at 8 pm on Christmas Day with messed-up icing. The second didn’t arrive, but when my father’s helper called, they said it would arrive on the next day, despite the fact that I received a notification on the 25th that both were delivered. When I pressed the issue of late delivery, this company noted that the cake was damaged during delivery, so it was delivered the next day. No apology (which is all I wanted) and no acceptance of responsibility. This type of service may be acceptable in other parts of the world, but is not acceptable for an organization conducting business in the States. I have used this type of service to send cakes and other items to India for two decades. This is the first time I encountered this issue, and it will be the last!

31 December 2021
Unprompted review
Rated 1 out of 5 stars

I dont even feel like giving even one…

I dont even feel like giving even one star to the service they provided to me by delivering cake. Worst cake it smelled as if its was too baked couple of days ago. This is very pathetic to see that you charge so much and service is not even close to 1% of the charge. I would recommend everyone not to use this site as service sucks.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, good timing....loved the cake taste, best website for online ordering...reasonable price..impressed...

20 November 2021
Unprompted review
Rated 5 out of 5 stars

It is the emotion behind gifts that…

It is the emotion behind gifts that matters the most. GiftstoIndia24x7 truly understands the depth of emotions and offers a wide plethora of gifting options based on relationships and occasions. Loved their service and highly recommend it to my friends!

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Great Experience

Really, it's a great experience ordering at GiftstoIndia24x7.com. Thank you the entire team for their support and timely deliver the products to my dearest one. This made the day special. Will recommend it to my friends.

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Web Site

Amazing Collection of products and easy to order place .I recommend everyone to use this site .Overall very satisfied with giftstoindia24x7.com.

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

It was a very good experience and product was also very good and on time. I would suggest my friends and family to use this website.

13 November 2021
Unprompted review
Rated 5 out of 5 stars

A Wonderful Company & Supportive Team

A wonderful company, consisting of hard workers and sincere staff members. Extremely kind customer support team that understood and addressed all my concerns. Definitely would recommend all my family members and friends to opt for gifts from this site. Thank you for the wonderful experience.

9 November 2021
Unprompted review
Rated 1 out of 5 stars

This company is not even worth one…

This company is not even worth one star. They are good to deliver stuff in $10 or $20 but if you order anything more expensive the order never reaches its destination and they keep making excuses. Ordered something in August for over $300 this year and it has never reached its destination.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised! Highly Recommend!

So....I was skeptical, but pleasantly surprised.

I ordered a cake, flowers, and some sweets to deliver to Lucknow, India. I am in North Carolina in the US. I was pretty sure either 1. it wouldn't be delivered or 2. it would be a hot mess. But I was willing to take the risk, because the prices are so reasonable.

Well, it arrived on time and perfect! I was very happy.

Now, addresses in India can be crazy. They had trouble finding the house, but they called the recipient relentlessly until they reached him (over 20 times). It arrived on time and in perfect order!

I will use them again!

Mary S.

15 October 2021
Unprompted review
Rated 5 out of 5 stars

I ordered cake and roses for my brother's 50th birthday!

I ordered cake and roses for my brother's 50th birthday this week and I was delighted with the service and purchase. Cake has been delivered from the best bakery of the city and flowers were really fresh in the bouquet. My brother was really happy to get the gift on his birthday. Thank U Giftstoindia24x7 for amazing service. I will recommend this website and please keep up the good service and good work team Giftstoindia24x7. Thank you 😊

3 September 2021
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the service of…

I am very pleased with the service of Gifts to India 24x7. They have taken immediate action to replace a fragile broken item (which broke during transportation) upon request. They have delivered items fast to the destination. I will surely use their service again.

25 August 2021
Unprompted review

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