GiveForward Reviews 219

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get aho... See more

Rated 1 out of 5 stars

This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain bu... See more

Company replied

Rated 1 out of 5 stars

If I had fully understood the market for crowdsourcing and how GiveForward works, I never would have used it. When I think about how much GiveForward took of the money we raised for my friend dying of... See more

Rated 1 out of 5 stars

The following is my opinion. Do your own research. If you look through their current listings for donations you can not find your own page. Instead digging through you find dozens upon dozens of garba... See more

Company replied

Company details

  1. Online marketplace
  2. Media company

About GiveForward

Information provided by various external sources

To learn more about GiveForward's amazing customer support team, visit our Meet Our Fundraising Coaches page!


Contact info

1.1

Bad

TrustScore 1 out of 5

219 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Good service, but expensive

Our fundraiser went pretty well. I did hear some complaints from our donors about how expensive their fee was. A $500 donation turned into $460.

23 October 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Ken, Thank you for the compliment about our service. You should be proud of the support you gathered for Kris & her family! I'm sorry that you received negative feedback about our fees. The processing fees allow us to maintain our website and staff, as well as process money quickly and securely through WePay. Fees are similar across most crowdfunding platforms, but one day we hope to operate at a lower percentage! Please feel free to reach us at 312-322-1200 or info@GiveForward.com, too, if you have further concerns.
-Michael & The GiveForward Team

Rated 5 out of 5 stars

Simple, Easy and Effective!

We used GiveForward to raise money for a project in a remote village in Panama. The ease of sending the link to friends and family was ideal for raising awareness, which helped us raise all of the money we needed. In addition, having the donor be able to pay the processing fees was ideal and almost all of our donors chose to do this, which helped us reach our goal even faster!

14 October 2014
Unprompted review
Rated 5 out of 5 stars

Very good site

I'm so glad I found give forward! We were able to collect almost enough to pay for Kelley's funeral expense. The burial expenses were easier to handle with not worrying about the price of the funeral home. We were able to give her a very nice send off to Heaven. Thank you very much!!!

10 October 2014
Unprompted review
Rated 5 out of 5 stars

What a Blessing!

In a horrible tragedy came this site that was very easy to use and made it possible for us to meet our goal needed within days. With the option for the donors to pay the fees I was truly able to do what needed to be done with the money we collected. Words cannot describe how wonderful this site was to my family and I.

10 October 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Thanks for your kind words, Debbie! Your review reflects our mantra to "Create Unexpected Joy" in difficult times. We're wishing you and your family the very best.
-Michael & The GiveForward Team

Rated 4 out of 5 stars

It was a great way to help family during a difficult time.

Overall, this is a great website. Very easy to set up and for people to use. Daily transfers were very helpful. There was one transaction hat was made in error and took some back and forth and time to correct and thus giving 4 stars. Other than that, would highly recommend it.

9 October 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Julia, Thank you for the review! I'm sorry there was an error with one of the transactions your Supporters made, but it's wonderful to hear that overall you had a positive experience.
Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

Simply One of the best things that ever happened to us

My husband was in a horrible motorcycle accident 11/17/2014 one of his high school friends saw what I had posted on Facebook, she asked if I would allow her to have a fund raiser to help with all the expenses since he would not be working, it was so foreign to me, to be the one that needed help another friend said just say yes. Give Forward results were unbelievable, people I had never met gave thousands of dollars. We ended up with almost $7600.00 which went a long way to help with medical deductibles and other expenses. Because of the Give Forward fund raiser another group gave us another fund raiser too which help a great deal too. People brought food to our home and reached out in ways I never knew would happen. Thank you Give Forward.

9 October 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Debra, I appreciate the time you took to share your experience with us. Your write-up made my day! It sounds like you have some amazing, supportive friends behind you and your husband. I'm proud GiveForward could play a small part in this process. All the best as your husband continues his recovery!
With hugs,
Michael & The GiveForward Team

Rated 5 out of 5 stars

Awesome

So glad I looked into using Give Forward. Amazed at the people who donated to help me with medical bills. It's was awesome and humbling. Will always be grateful!

21 September 2014
Unprompted review
Rated 4 out of 5 stars

Only one bug in the process, otherwise a wonderful experience.

All-in-all, it was an incredibly wonderful experience, with great customer service and support, and even in support of our charity itself, promoting it and making a donation.

The only problem was the amount of spam donations we received. They were always refunded, but it got a little overwhelming and confusing at times. But again, GiveForward was always quick to help or answer questions.

Highly recommended.

20 September 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Thanks for taking the time to review us, Brent! I'm sorry for the issues you experienced with fraudulent gifts on your page. Fortunately, this activity ceased last month--we're working with our payment processor to ensure there's no recurrence. I apologize this problem overwhelmed you during an already challenging time.
-Michael & The GiveForward Team

Rated 5 out of 5 stars

giveforward always

I loved using Giveforward as my fundraising site. It was easy to maneuver through the site and I got a ton of support throughout the length of my fundraiser. I loved having a fundraising coach. I was concerned about having those making the donation pay the "fees", but I found that it was not an issue and all of the people who donated had no problem paying the small "fees".

18 September 2014
Unprompted review
Rated 3 out of 5 stars

Great easy way to donate-

Loved the ease of it. Seemed a little much when I reached my $900 and they kept putting posts to get $1000, $2000... When I only needed $900. But am so grateful
For low fees also

18 September 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Thank you for sharing this feedback about Facebook auto-posting, Arianne. I apologize that you did not want these posts encouraging gifts beyond your goal--that's a great idea for us to implement as we make improvements to this feature!
-Michael & The GiveForward Team

Rated 3 out of 5 stars

Convenient but pricey.

It is a great tool to raise money. The cost for the service persuaded people to not use the service but to donate to my family personally instead.

18 September 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Scot, I appreciate the time you took to share your experience here. I'm sorry that our processing fees deterred people from giving to your online fundraiser. Oftentimes, people like the convenience of giving online and that our site allows them to share words of encouragement with your family + show support publicly. The important thing is that you ultimately received support; we're wishing Reese the very best!
-Michael & The GiveForward Team

Rated 5 out of 5 stars

What a Positive Experience!!

GiveForward was the perfect tool for our fundraiser! I would recommend GiveForward to anyone organizing a fund raiser on behalf of a loved one. The assistance and support I received was immediate and thorough when needed. My team ended up with a highly positive response for our event.

18 September 2014
Unprompted review
Rated 5 out of 5 stars

Very Easy to Use

GiveForward made my job much easier! It was a quick and easy way for our company to raise money. Every time I had a question, I was able to quickly get an answer. I would definitely use GiveForward again.

18 September 2014
Unprompted review
Rated 5 out of 5 stars

This website saved us!

Givefoward was a blessing. I created a website in my dads name for him battling stage 2 tongue cancer. His treatment was extremely aggressive so he was unable to work. With him and my step-mother being in florida and the rest of his family in charlotte, nc, I felt helpless in being able to help them out. Being a nurse, I know what kind of financial toll having cancer can take on someone. I began searching for a way to raise money when I came across this website. I set it up not expecting much when something unexpected happened. We raised close to $5,000 for my dad through this website. This website connected us with family, friends and complete strangers in all areas of the world to help my dad. People were skeptical as to how much really went to my dad but I made sure to assure everyone every single penny went to him minus the 2.9% transaction fee. It was simply amazing and my family and I are eternally grateful. My dad is now cancer free and is back at work and almost back to his baseline health. This website did so much for him and I can't thank you enough!

10 September 2014
Unprompted review

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