I was selling my xbox to them and they say it's damaged. The controller is rather beat up, but the console is fine. But their report doesn't have spefic details and no pics showing what is/isn't wro... See more
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The process of entering, shipping, receiving updates, and payout was really smooth. It was easy to get rid of a ton of old phones and other devices, and worth the tiny bit of extra leg work required c... See more
Company replied
Was quoted online for my damaged iPhone 16 pro. I came into the store and was given that same quote. Jessica was very helpful and attentive. Thanks again!
Company replied
I appreciate Gizmogo's effort to reduce e-waste. I have used Gizmogo to sell/recycle around 10 phones over the past several years. Each interaction has been a positive experience. The pricing for... See more
Company replied
Company details
Written by the company
Gizmogo specializes in making the process of selling and recycling used electronics easy and rewarding. If you have old phones, tablets, laptops, or game consoles, our platform offers a seamless way to turn them into cash while reducing e-waste. With competitive pricing and a user-friendly website, you can quickly get quotes and access prepaid shipping labels for hassle-free device returns. Our commitment to exceptional customer service means you’ll receive assistance at every step of the process, ensuring a positive experience from start to finish. Join the many satisfied customers who have discovered the ease of selling their used electronics with Gizmogo. Experience a quick and efficient way to declutter while contributing to a greener future. Trust Gizmogo for all your electronics recycling needs and see why we’re highly recommended for our reliable and efficient services.
Contact info
13825 Norton Ave., 91710, Chino, United States
- 800-893-9598
- support@gizmogo.com
- www.gizmogo.com
4.4
Excellent
654 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Definitely recommend
Definitely recommend ! Got my money fast! Super fast and efficient! Good customer service as well
15 August 2023
Unprompted review
Reply from Gizmogo.com
Hello Eli, thanks for your kind review! We're so glad to hear that you had a positive experience selling your electronics with us. We're committed to providing our customers with the fastest, most efficient service possible, and we're happy to hear that you were impressed with our customer service as well.
Great and very very professional
Great and very very professional. Love these guys.
11 August 2023
Unprompted review
Reply from Gizmogo.com
Hi Elizabeth! We love our customers, and we are so grateful for your support. We look forward to serving you again in the future.
Best and honest deals …
I always trade in my old devices here with ease! The staff is super helpful and efficient. While continue to recycle my phones and my families here for a long time!
10 August 2023
Unprompted review
Reply from Gizmogo.com
Hi Mayra, we are committed to providing our customers with the best and most honest deals, and we are thrilled that you have found our services to be helpful and efficient.
We are also grateful that you plan to continue recycling your phones. We are passionate about environmental sustainability, and we are proud to play a role in helping our customers recycle their old electronics responsibly.
Thank you again for your feedback.
Recycling Old Electronics
I’ve been using Gizmogo to recycle laptops and iPads and the ease of using their website coupled with their fast responses and payments have made them my go to e-recycler.
9 August 2023
Unprompted review
Reply from Gizmogo.com
Hello Caitlin, thank you so much for your positive review of Gizmogo! We're committed to making recycling electronics as easy and convenient as possible, and we're always working to improve our process.
We're especially pleased that you mentioned our fast responses and payments. We know that time is valuable, so we make it a priority to get back to our customers quickly and to process payments promptly.
Recycle Your Old Electronics
Gizmogo’s user-friendly website, fair assessments, and friendly customer service have made my device recycling process smooth and enjoyable. Their efforts have positively impacted my recycling experience over the past two years.
9 August 2023
Unprompted review
Reply from Gizmogo.com
Hi Becky, we are committed to making the recycling process as easy and convenient as possible for our customers.
We are grateful for your feedback and we are always looking for ways to improve our recycling process. We appreciate your business and we hope that you will continue to recycle your old electronics with Gizmogo in the future.
Very easy to use and very convenient…
Very easy to use and very convenient payment! They offer a few different methods of payment, I opted for PayPal as that would be fastest. I actually put in the wrong model of laptop online and they contacted me on receipt to tell me they could pay me twice as much! They didn't have to do that and other services might have simply paid me the lower amount.
9 August 2023
Unprompted review
Reply from Gizmogo.com
Hello David, thank you so much for your positive review! We're so glad you had a great experience selling your laptop with us.
We're always working to make the selling process as easy and convenient as possible for our customers. We're glad you found our payment options to be convenient, and we're especially happy to hear that you were paid twice as much as you expected!
We're committed to providing our customers with the best possible experience, and we're always looking for ways to improve. We appreciate your feedback, and we'll use it to make our service even better.
Quick and painless, clear conscience!
The process of entering, shipping, receiving updates, and payout was really smooth. It was easy to get rid of a ton of old phones and other devices, and worth the tiny bit of extra leg work required compared to dropping my old stuff off at an automated trade-in kiosk or big box tech store. I felt really good about being able to recycle the items responsibly, as well.
5 August 2023
Unprompted review
Reply from Gizmogo.com
Hi Kristyn, thank you so much for your awesome review! We take pride in making the process as easy and convenient as possible for our customers, and we are committed to recycling electronics responsibly.
How are you guys so great!!
What made my experience so great was the fact that it was so simple. Your company and team are a great example of perfect customer service. I would never do business anywhere else. Besides with you guys, thank you for the experience. Your great, keep up good work.
20 July 2023
Unprompted review
Reply from Gizmogo.com
Thank you so much for your wonderful review! We are so glad to hear that you had a great experience with our company and team. We strive to provide our customers with a simple and seamless experience, and we are thrilled that you felt that way.
We are also so grateful for your loyalty. We are honored that you choose to do business with us. We will continue to work hard to provide you with the best possible customer service experience.
Great company
Great company. Sent them my old laptop, they reviewed it and sent me my money. I didn't have to worry about how I was gone dispose of it.
13 July 2023
Unprompted review
Reply from Gizmogo.com
Hi Mia, we are so glad that you had a great experience with our company. We are committed to making it easy and convenient for our customers to sell their old electronics, and we are happy to hear that you found our process to be simple and efficient.
We are also glad that we could help you dispose of your old laptop in a responsible way. We appreciate your business and your feedback. We look forward to helping you again in the future.
Knowledgeable and helpful customer…
Knowledgeable and helpful customer service
25 July 2023
Unprompted review
Reply from Gizmogo.com
Hello Andy, thank you for your kind words about our customer service! We are always striving to provide our customers with the best possible experience, and we are glad to hear that we are meeting your expectations.
Don't deal with this company
This company sent what I considered a lowball figure for a device, but I went with it because they seemed honest and straight forward.
I was given an estimated price of $50.00, sent the device and didn't hear from them saying they received the device and it under review until I filed a complaint with the BBB.
They then responded saying the device wasn't the device described to be sold, but the item was exactly as described in the about settings and the device as registered with the company when purchased.
When the company did respond saying that device was not the same device and the device was now valued at $30.00. I called to find out the reason and why they didn't properly respond, I was told the reason for the reduced amount and in fact the email was wrong and the price was now $17.00. The reduced price was probably a result of the BBB complaint.
This company puts on a good front but are really scammers. While I see lots of 5 star reviews, other review sites have claimed they post false reviews themselves.
11 July 2023
Unprompted review
Reply from Gizmogo.com
Hey Greg, I was actually the person who was in contact with you, I did inform you that the models weren't the same than you actually said you had but we were willing to work with you. Also, I spoke to you before the complaint was made and from what I recall you were being rude and didn't want the device back. I can insure you that all our reviews are from customers that have been in contact with me, we did have a customer service change during the time you sent in your device, so I do want to apologize for the wait, however I can insure you that has been changed since then, and we actually spoke again after this review and you were satisfied with the payout. Once again I do apologize for any inconvenience but we are a small business and we are doing out best to help all customers. Thank you
Reply from Gizmogo.com
Thank you for your wonderful review! We're so glad to hear that you found our service fast, easy, and reliable. It's our goal to make the process as smooth as possible for our customers. We appreciate your feedback and look forward to assisting you again in the future!
Excellent customer service!
30 June 2023
Unprompted review
Reply from Gizmogo.com
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service team. Providing top-notch support is our priority, and we're glad we could meet your expectations. We look forward to helping you again!
Pays more than a garage sale!
Gizmogo was easy to use and paid top dollar for my old electronics! I will definitely use them again when I clean out my closet again!
30 June 2023
Unprompted review
Reply from Gizmogo.com
Thank you for your awesome review! We're so happy to hear that Gizmogo was easy to use and offered top dollar for your old electronics. It's great to know we could help you clear out your closet! We look forward to assisting you again when you're ready for your next clean-out!
Reply from Gizmogo.com
Thank you for your fantastic review! We're glad to hear that you found our appraisals easy and fair, and that you were pleased with the quick payout. We strive to make the process smooth and efficient for our customers. We appreciate your support and look forward to serving you again!
Gizmogo is awesome! Recommend!
Gizmogo is awesome! They send you a package to ship out your phone for free and once they receive it they send you the money instantly via zelle! Gave me the best offer for my used iphone too! Would def recommend and use again!
21 June 2023
Unprompted review
Reply from Gizmogo.com
Thank you for your amazing review! We're thrilled to hear that you had such a great experience with Gizmogo. Offering free shipping and fast payment via Zelle is part of our commitment to making the process easy and convenient. We're glad you received the best offer for your iPhone, and we can't wait to assist you again in the future. Thanks for recommending us!
Great customer service!
30 June 2023
Unprompted review
Reply from Gizmogo.com
Thank you for your kind review! We're delighted to hear that you had a great experience with our customer service team. Providing excellent support is our top priority, and we appreciate your feedback. We’re here whenever you need assistance again!
Excellent and prompt customer service
Excellent and prompt customer service. Processing of payment - also prompt I sold 2 cell phones, and would use them again.
12 June 2023
Unprompted review
Reply from Gizmogo.com
Hi Allan,
We're so glad that you had a great experience with Gizmogo and hope we can help you out again!
Great fast customer service experience
Great fast customer service experience. Delivery and processing was fast and reliable. Sold 2 cell phone, great company.
9 June 2023
Unprompted review
Reply from Gizmogo.com
Hi Joseph,
Thank you for your business and leaving a great review!
I'm a returning customer
I'm a returning customer, they pay within a day or 2 and in your account immediately. I will use them again and recommend them.
30 May 2023
Unprompted review
Reply from Gizmogo.com
Hi there,
Thanks for taking the time to leave us such a great review! We're so glad you loved using Gizmogo!
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