GlamCorner Reviews 

516
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers had a great experience with this company. Customers consistently praise the seamless service and the excellent quality of products, often noting items arrive in impeccable, brand-new condition. The user experience is frequently described as effortless, with easy navigation, quick communication, and a simple return process. Reviewers also appreciate the wide variety of styles and sizes available. People often receive many compliments on their rented items, finding them true to size and perfect for various events. The convenience of keeping wardrobes fresh without clutter and the option for home try-ons are also highly valued, making this service widely recommended for a stress-free and beautiful experience.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers loving their dresses and receiving... See more

Service

Consumers find service to be positive, with many reviewers praising the great service and variety of dresses.... See more

Quality

People report positive experiences with quality, with many customers praising the amazing quality of... See more

User experience

Customers consistently report positive experiences, highlighting the seamless and effortless process from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved this dress and I received many many compliments. Wore to a wedding. Dress is true to size but is quite long.

Rated 5 out of 5 stars

Received my first box and the clothes were immpacable and even wrapped in tissue paper , how lux. 2 of the items were perfect the third just didn't suit me but the experience so far has been great. I... See more

Rated 5 out of 5 stars

I’ve been with GlamCorner for eight years and it’s genuinely part of how I live and work. As an event professional with a very active social calendar, I need outfits I can rely on, and their range co... See more

Rated 5 out of 5 stars

Absolutely amazing experience! The quality of the dresses was outstanding – they looked and felt premium, just like brand new. I received so many compliments! Delivery was impressively fast and hassle... See more


Company details

  1. Ladies' clothes shop
  2. Clothing Shop
  3. Dress and tuxedo rental service
  4. Dress Shop
  5. Evening dress rental service
  6. Formal Wear Shop

Information provided by various external sources

Rent a Dress, Gown, Kaftan, Jumpsuit, or Playsuit from $39 at Australia's #1 Designer Dress Rental site. 9,000+ dresses for Formal, Ball, Wedding, Evening.


Contact info

4.1

Great

TrustScore 4 out of 5

516 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(516)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a company in at the dying end…

Sadly I suspect this is a company at the end of its lifecycle that is unfairly milking customers for every dollar before it folds.
Got two very worn and tired dresses for an event that were honestly unwearable. When I returned them they said I had removed the tags (I hadn’t). Only when I told them I was a lawyer (because I am) I got a store credit (no thanks). Two other women I spoke to at the same wedding used the subscription service, noticed a drop quality 6 mths ago and had trouble with cancelling / were made to jump through lots of hoops. Both said they were still charged after cancelling and had to file a dispute, one said it’s still not resolved months later.

18 May 2023
Unprompted review
Rated 2 out of 5 stars

Gone downhill recently

I've had a subscription with glamcorner for 2+ years now. Agree with previous reviewers that something has changed recently. The last box, I was notified something was unavailable 2 days after I selected my items, which means I had to select something else, so received it probably 5-6 days after my initial order. Compared to my first box, I remember it came the next day! I'm happy to wait if I have purchased items online but if you're only hiring for a month, then 5-6 days is significant. Then my most recent box, same thing happened but it also arrived with one item missing. 'Customer Happiness' said oh that one is not suitable for hiring right now, but it was still up on the site? I'll give them one more month...

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Something is going on at this company

Something is going on at this company. I rented two dresses and paid but was informed via email a week later that they can’t fulfil the order and I could get store credit or refund.a month later I’m still waiting for the refund, and no response to my email. Have to dispute the transaction with my bank. Have not had any problems with them in the past but something weird going on there now. Avoid!!!

7 April 2023
Unprompted review
Rated 1 out of 5 stars

Faulty product & no refund

Bought over 1 month ago in their sale , purchased 3 items 2 we’re great 1 came without the belt , I emailed & they said they would refund, I sent the item back & they said they didn’t receive it so I sent them the tracking where it said it was received. They then said they had processed the refund this was over 1 month ago & still no refund after multiple emails, I am now going to contact fair trading

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Long time Glamcorner member and still enjoying it

I am a long time member of Glamcorner. I love the idea of not purchasing any clothes and not contributing the fast fashion madness and still dressing up very high quality clothes. I have to go to work events often and don't have time for shopping centres. With Glamcorner membership, I get to try 3 clothes/brands every time and it is OK to make mistakes. just return and get 3 more :)

1 April 2023
Unprompted review
GlamCorner logo

Reply from GlamCorner

Thank you, Ozlem! We're delighted to hear that you're enjoying your Glamcorner membership. It's great to know that you appreciate the variety of clothes and the convenience of trying different brands without contributing to fast fashion. We look forward to continuing to serve you!

Rated 5 out of 5 stars

Fantastic customer service team

The garments I received were incredibly wrinkled and arrived in plastic packaging (like a plastic postage bag). One garment was linen, and one was satin (I didn't want to risk steaming or ironing them) plus, I think the garment should arrive 'ready to wear'. I contacted the customer care team with photos, and they happily refunded my money in full. I had an incredibly positive experience with GlamCorner and will use them again.

10 March 2023
Unprompted review
GlamCorner logo

Reply from GlamCorner

Thank you, Monica! We're glad to hear that you had a positive experience with our customer service team. We appreciate your understanding and look forward to serving you again in the future.

Rated 1 out of 5 stars

If I could give them a zero rating I…

If I could give them a zero rating I would. Their "Customer Happiness team" is a joke. My order was addressed incorrectly and eventually it was returned to them by Australia Post. I contacted Glam Corner advising I needed the order for my daughter's formal in 3 weeks. All good. Still nothing. Contacted them again - what was the item? Won't answer the phone. Online chat redirects you to email them which takes on average 3 days to get back to you. Formal is in 2 days. Avoid them.

23 March 2022
Unprompted review
Rated 5 out of 5 stars

My wardrobe saviours

I have been a regular member of Glamcorner for over 2 years now and I just can't get enough. The quality of clothes is incredible (and I've had issues with other sites like The Volte) and the box turnaround is usually quick which leaves me barely without an outfit!! Love your work guys!

9 February 2022
Unprompted review
Rated 5 out of 5 stars

Love glamcorner

Love glamcorner - great customer service, ever changing wardrobe and membership options are great when you have a big summer/wedding/event season coming up. Highly recommend.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

GlamCorner - my fashion must have

GlamCorner sustains my love of fashion by providing me with eclectic, quality choices that I may not necessarily purchase for my own wardrobe but would want to wear as a once off for an event or just because. The service is consistently excellent and what was a 3 month trial is now well and truly something I look forward to each month having been a customer for close to a year.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

I have used this company a few times…

I have used this company a few times now, and I love it. Delivery has always been on time, and any time I have had questions I have received prompt replies. Such an easy service to use. Definitely recommend.

20 December 2022
Unprompted review
Rated 1 out of 5 stars

The fact that they’ve now turned off FB…

The fact that they’ve now turned off Google reviews is a bit telling!

Absolute awful company and shockingly bad service.

Never used to be however something internal has obviously changed. Customer for many years and only noticed in the last 6 months that things started changing. Clothes didn’t come, clothes that did come were dirty or not laundered/pressed, boxes were late, boxes that did come didn’t require signatures anymore so were left dumped places that I had to find

Customer service and experience is a joke. They refuse to refund when clothes don’t come. They say it will be 10 days but nothing happens

Beware of this company!

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Avoid - beware of scam

AVOID! Do not fall into the trap of dealing with this company - super dodgy!
The dress I paid $140 to rent was 13cm off- needless to say it didn't come close to fitting, despite the measurement chart specifying that the measurements apply to "this dress ONLY".
Worse, I explained the issue and requested a refund, no response from Glam Corner after a week. Terrible, had to go through my credit card to dispute the transaction. What a dodgy company. If you take the risk, better hope you have a decent credit card.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Selling pre-loved items

Selling pre-loved items, but failing to fulfil the order… bought two dresses, said they did t have stock for either.

16 August 2022
Unprompted review
GlamCorner logo

Reply from GlamCorner

Hi Sarah,

We are sorry to hear that you haven't had a good experience with us as we definitely hold a higher standard for the customer service we provide to our customers.

We greatly appreciate your feedback and will take it onboard so that we can learn what went wrong during your experience with us.

We hope that one day you will give us another chance and that we can make it up to you.

Kindest,
GC

Rated 1 out of 5 stars

Wont get your money back if you request a refund

Amazing business idea to rent our clothing. However, I requested a refund for a dress that I did not wear and am still waiting for the refund to be processed 6 weeks later. Literally requested the refund within 24 hours of receiving the dress, tags were still on etc.
Followed up with an email.... did not get a response. Really is the epitome of poor customer service.

24 July 2022
Unprompted review
GlamCorner logo

Reply from GlamCorner

Hi Kristen,

We are sorry to hear that you haven't had a good experience with us as we definitely hold a higher standard for the customer service we provide to our customers.

We greatly appreciate your feedback and will take it onboard so that we can learn what went wrong during your experience with us.

I can see our team has since been in contact to help resolve this for you.

We hope that one day you will give us another chance and that we can make it up to you.

Kindest,
GC

Rated 5 out of 5 stars

Great quality clothes rental

I love Glamcorner and have been their customer for 2 years now. I got the medium membership, which is 99AUD for 3 outfits each month but you can reduce or increase your package size differently. Always feel beautiful with the majority of the clothes I got. Big plus point for me is that they have maternity clothes (expensive good quality type), which saved me big investment when pregant with my bub. I am in rural Australia but it only takes 1 week for my package to arrive. Their team are super responsive and helpful.
Only tiny downside for me was that their subscription is like gym membership, if you missed a month, it is not transferred to the next month. However, it is not a biggie, still love and be their member xx

3 July 2022
Unprompted review
GlamCorner logo

Reply from GlamCorner

Hi Linh,

We appreciate the kind words and are so happy that you have been enjoying our membership service and the maternity styles it offers.

We value your feedback and welcome any feedback you may have as we are continuously improving the service to ensure it meets all your needs.

Kindest,
GC

Rated 5 out of 5 stars

the selection is fantastic and the quality is excellent

I recently signed up for a GlamCorner membership since the selection is fantastic and the quality of the things is excellent, and I live in a small town! Such a cost-effective method for me to keep up with the fashion world. Thankyou !

25 May 2022
Unprompted review
GlamCorner logo

Reply from GlamCorner

Hi Liselotte,

We are excited to hear that you have been loving our Membership service.

We are in the process of adding hundreds of new items to our Membership plans so hopefully you can continue to enjoy all your favourite styles.

Kindest,
GC

Rated 5 out of 5 stars

Excellent range of dresses at reasonable prices.

They have an excellent range of dresses at reasonable prices. The fact that you can rent dresses for any event relieves a lot of stress from customers, and the quick and easy delivery and return process is fantastic! GlamCorner, thank you.

24 May 2022
Unprompted review
GlamCorner logo

Reply from GlamCorner

Hi Gerlinde,

Thank you so much for the amazing feedback.

We are happy to hear that you have had a seamless experience with our One-Time Rental service and we hope we can provide you with another amazing outfit for your next event.

Kindest,
GC

Rated 5 out of 5 stars

The collection is fantastic and quality is amazing!

The collection is fantastic, and the things are of excellent quality. The dress I ordered arrived on time and in excellent condition, with no need for ironing. Glam Corners comes highly recommended.

23 May 2022
Unprompted review
GlamCorner logo

Reply from GlamCorner

Hi Martina,

We are so glad to hear that you had a great and seamless experience with our One-Time Rental service.

We appreciate your feedback and look forwarding to providing you with another amazing outfit for your next event.

Kindest,
GC

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