Glass America | Windshield Repair & Replacement Reviews 

246
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, polite, and punctual staff members who communicate clearly, explain the procedure thoroughly, and always arrive right on time. Many people also enthusiastically appreciate the affordable pricing options, friendly office communication, and exceptionally seamless scheduling process from start to finish. Some reviewers were not happy with occasional post-service complications, noting that vehicle windows sometimes experienced operational snags or required extra unexpected expenses to fully resolve. A few other people also felt that scheduling coordination or minor post-repair details occasionally required extra attention during the overall service experience.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick appointment scheduling and prompt arrival... See more

Staff

Consumers find staff to be positive, highlighting professional and courteous service from scheduling to... See more

User experience

People report positive experiences with user experience, highlighting an incredibly easy, quick, and smooth... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional representatives who are... See more

Price

Customers consistently note positive experiences with price, highlighting that quotes are great and services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike called ahead to let me know when he was coming, and showed up on time. He stated it would take about an hour and finished 15 minutes late but that was sue to the extra wide band of sealant from... See more

Rated 5 out of 5 stars

Very punctual and professional. He did a great job installing the windshield and calibrating the sensors. He also cleaned up the area so that when he left you could not tell that he was there except t... See more

Rated 5 out of 5 stars

Call the insurance company and said we have a Crack in our windshield. They reported it and we had a call from Glass America in less than 10 minutes to make an appointment the next morning. The people... See more

Rated 5 out of 5 stars

Was great, came installed window and gave instructions during the install and if we needed anything will let him know. Thank you for your professionalism.


Company details

  1. Windshield Repair Service
  2. Vehicle repair shop
  3. Window installation service

Written by the company

As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship. Glass America is one of the largest automobile glass repair and replacement companies in the U.S. It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. As a leader in the US auto glass repair and replacement industry, Glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry AGRSS Standards and come with a lifetime workmanship warranty. Glass America currently has service centers conducting business under the names Glass America and Auto Glass Service in more than 40 states. Each of the service centers offers mobile auto glass repair and replacement services as a convenience for its customers. We offer fast, free mobile service to your house, business or designated location (We come to you at no extra charge). Glass America's prices are extremely competitive. Our certified installers, OEM (Original Equipment Manufacturer) only the highest quality glass, lifetime warranty and free mobile service add up to unparalleled value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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No recent history of asking for reviews

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4.9

All reviews

(246)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a rock hit my windshield on my F150…

Had a rock hit my windshield on my F150 causing a small chip. Called local Danville Glass America store. They took care of getting my insurance claim started and sent a person out to the house the next day who put some epoxy resin in the chip. I’m very pleased with the service and repair.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I never heard of Glass America until my boss mentioned it. I requested an estimate and as soon as I submitted it I got a call from Esteban in the office. He quoted a price lower than online and could’ve scheduled my appointment the same day. I chose to do it the next day.
The next morning I got text messages from both the office and the technician confirming my appointment. Marcin P, the technician, was very friendly and worked very quickly and cleanly. He was also able to transfer my ipass sticker from the old windshield to the new one. Affordable price and friendly service from the office to the field.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Very easy, very quick, very good

The service was amazing from the first phone call, they offered a fair price and discounts, they came out the next day, arrived on time and knocked out my window replacements and left the car clean. Very easy, very quick, very good

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Glass America did an excellent job!

Glass America had my windshield in stock and scheduled an appointment for the very next day. They came to my home on schedule, explained the process and completed the work in about 40 minutes. Adam did an excellent job!

23 July 2026
Unprompted review

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