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Glass America | Windshield Repair & Replacement Reviews 

246
•
TrustScore 5 out of 5

4.9

Windshield Repair Service
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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, polite, and punctual staff members who communicate clearly, explain the procedure thoroughly, and always arrive right on time. Many people also enthusiastically appreciate the affordable pricing options, friendly office communication, and exceptionally seamless scheduling process from start to finish. Some reviewers were not happy with occasional post-service complications, noting that vehicle windows sometimes experienced operational snags or required extra unexpected expenses to fully resolve. A few other people also felt that scheduling coordination or minor post-repair details occasionally required extra attention during the overall service experience.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick appointment scheduling and prompt arrival... See more

Staff

Consumers find staff to be positive, highlighting professional and courteous service from scheduling to... See more

User experience

People report positive experiences with user experience, highlighting an incredibly easy, quick, and smooth... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional representatives who are... See more

Price

Customers consistently note positive experiences with price, highlighting that quotes are great and services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike called ahead to let me know when he was coming, and showed up on time. He stated it would take about an hour and finished 15 minutes late but that was sue to the extra wide band of sealant from... See more

Rated 5 out of 5 stars

Very punctual and professional. He did a great job installing the windshield and calibrating the sensors. He also cleaned up the area so that when he left you could not tell that he was there except t... See more

Rated 5 out of 5 stars

Call the insurance company and said we have a Crack in our windshield. They reported it and we had a call from Glass America in less than 10 minutes to make an appointment the next morning. The people... See more

Rated 5 out of 5 stars

Was great, came installed window and gave instructions during the install and if we needed anything will let him know. Thank you for your professionalism.

Company details

  1. Windshield Repair Service
  2. Vehicle repair shop
  3. Window installation service

Written by the company

As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship. Glass America is one of the largest automobile glass repair and replacement companies in the U.S. It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. As a leader in the US auto glass repair and replacement industry, Glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry AGRSS Standards and come with a lifetime workmanship warranty. Glass America currently has service centers conducting business under the names Glass America and Auto Glass Service in more than 40 states. Each of the service centers offers mobile auto glass repair and replacement services as a convenience for its customers. We offer fast, free mobile service to your house, business or designated location (We come to you at no extra charge). Glass America's prices are extremely competitive. Our certified installers, OEM (Original Equipment Manufacturer) only the highest quality glass, lifetime warranty and free mobile service add up to unparalleled value.

Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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4.9

All reviews

(246)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. Was on time and was convenient that they did it at my place of employment while I worked. Ernesto was very friendly and informative. No problems.
Great from start to finish :)

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to schedule

Very easy to schedule, quick turn around time for appointment. I didn’t have to take time off of work since he came to my house and mostly informed me of my appointment time and was at my house when he said he would be. Couldn’t have been nicer or more professional.

19 June 2026
Unprompted review

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