I’ve purchased multiple chains and pendants from GLD over the years, and they have made some of my favorite birthday and Christmas gifts for the people I love. The quality is consistently top-tier, wi... See more
Company replied
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They do not honor their warranty promise!!!! The website makes it so hard to try and file a warranty claim for anything that by the time you can actually find the right to place to make the claim it j... See more
Easy to navigate web site. Items are broken down by category, each item well described and looks like they are nicely crafted. I’m looking forward to receiving the pieces I ordered and hopefully order... See more
Company replied
The prices and products look amazing, and I was so excited to receive my package. However, when I got home a few hours after FedEx marked the package as delivered, it had been stolen off of my por... See more
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4.5
Excellent
54k reviews
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Reply from GLD
Hi Katrina,
Thank you for your lovely feedback! We're thrilled to hear that you're so happy with your jewelry and that you find it beautiful. We hope you enjoy wearing your pieces and making great memories with them!
Customser service is great
Customser service is great. They are very helpful. I wanted to do an exchange and I received an email quickly. I’ll recommend GLD to anyone. there chains are very clean and durable.
30 May 2026
Reply from GLD
Hello Frantz,
Thank you for taking the time to share your experience! We're delighted to hear that our team was able to assist you quickly with your exchange and that you're enjoying the quality of your chain. Your recommendation means a lot of to us, and we're grateful to have you as part of the GLD community.
Reply from GLD
Hello Janet,
Thank you for the kind words! We're happy to hear you enjoyed our selection and found the ordering process quick and easy. We hope your new piece exceeds your expectations when it arrives!
The website was very easy to use and…
The website was very easy to use and understand and I got the exact chain I wanted!
31 May 2026
Reply from GLD
Hi Jack,
Thank you for sharing your experience! We're so glad to hear that our website was easy to navigate and that you found the exact chain you were looking for. We appreciate your support and hope you enjoy your new piece!
I really love this store
I really love this store; they have great jewelry for both men and women, and the customer service is excellent—super fast, they respond incredibly quickly. I loved it!
31 May 2026
Reply from GLD
Hi Adriana,
Thank you so much for your wonderful review! We're thrilled to hear that you love our jewelry and had such a positive experience with our customer service team. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
Reply from GLD
Hi Chadwick,
Thank you for the awesome feedback! We're glad to hear you're happy with both the product and the value. We appreciate your support and hope you enjoy your new piece!
Reply from GLD
We appreciate your review! It's great to hear that you're satisfied with your chain. Thank you for choosing GLD—we're grateful for your support and look forward to serving you again in the future.
Reply from GLD
Hello Ashton,
Thank you for your feedback! We're happy to hear that you're pleased with the quality. We truly appreciate your support and look forward to serving you again in the future!
They are very reasonable prices
They are very reasonable prices. It looks like a good quality.
I will let you know once I receive my chain
Look forward to doing business with them in the future if the quality is decent
31 May 2026
Reply from GLD
Hi David,
Thank you for your feedback! We're glad to hear you found our prices reasonable. We hope you'll love your chain once it arrives, and we look forward to hearing your thoughts. Thank you for giving GLD a chance—we hope to earn your business again in the future!
With a little patience and not jumping…
With a little patience and not jumping the gun I was able to get what I wanted at a very good price. GLD is the truth.
31 May 2026
Reply from GLD
Thank you so much for sharing that! We're thrilled to hear that your patience paid off and that you were able to get exactly what you wanted at a great price. We truly appreciate your support and kind words. Enjoy your new piece, and thank you for being part of the GLD family!
Reply from GLD
We're happy to hear we provided an easy and enjoyable shopping experience for you Jorge, as we're always working to ensure our customers can purchase with confidence at GLD. Thank you for the review!
I like the deals that you have provided…
I like the deals that you have provided for quality chains. I was thinking I was going to have to sell an arm and a leg for a decent looking chain until I found this site. Absolute life savers!
29 May 2026
Reply from GLD
Thank you for the thoughtful review Gavin! We take great pride in delivering quality jewelry and deals to valued customers like yourself, and are happy to see our efforts are paying off. We greatly appreciate the feedback!
Reply from GLD
Thank you for the review Philip. We appreciate the kind words as we're committed to ensuring each piece is meticulously crafted to last a lifetime. We appreciate the feedback greatly.
What quality they are getting
Amazing just would like to know what kind of quality we are getting
30 May 2026
Reply from GLD
Thank you for the thoughtful review Carlos; here at GLD, we make it our mission to provide high quality pieces, and we'll always back it up with our lifetime warranty. We appreciate the feedback, and are glad to hear you are satisfied!
I waited so long for my delivery
I waited so long for my delivery, only for you guys to ship THE WRONG CHAIN.. y’all are too pricey to fumble like this
26 May 2026
Reply from GLD
Hello Courtney,
Thank you for bringing this to our attention.
We're really sorry to hear about the issue you encountered with your order, as this is certainly not an experience we want for any valued customers of ours. Here at GLD, customer satisfaction is paramount, and we take great pride in delivering that.
After reviewing, I see our support team was able to provide a prompt solution. I will be following up to relay those details alongside further assistance.
Kindly,
Great buisness and quality is great 2nd order!
Quality! Quality! Quality! Looks great and very fashionable! 2nd order grom GLD! Stay on the grind staff!
30 May 2026
Reply from GLD
We're so glad to hear you are happy with our products. Quality and innovation is always at the forefront when we are designing our pieces and we're glad to see valued customers like yourself are satisfied! Thank you for the review, we appreciate it greatly!
My shipment was delayed
My shipment was delayed, but Steve in customer service was exceptional in responding and getting my order re-shipped.
I have not yet received my order, but I am confident that it will arrive as scheduled this time.
Thanks in advance Steve
30 May 2026
Reply from GLD
We are so glad to hear that our team able assist you, as customer satisfaction is our top priority here at GLD. Thank you for the review Etta, we appreciate it!
Quick to message and help with amazing…
Quick to message and help with amazing deals , also have an amazing product . Great customer service .
30 May 2026
Reply from GLD
We're appreciate the thoughtful feedback Chris. We take pride in delivery high quality products at favorable prices, and we'll always back it up with superb service to demonstrate we value our customers. Thank you for choosing GLD!
Took care of the order fast no Problems
Took care of the order fast no Problems
Also did a return and was handled in the end after a email was send out real fast response A+ customer service
30 May 2026
Reply from GLD
We appreciate you sharing that we delivered exemplary service. This is always our main priority at GLD, and we are grateful for the recognition. Thank you for the review Angel!
Life long GLD customer
I’ve always bought my nicer jewelry from GLD. From stud earrings to necklaces to rings, GLD has quality products that aren’t easy to tarnish and I have never had one leave any kind of residue on me. Honestly I value them because they are a fair price, look better than that price, and stand up to time.
30 May 2026
Reply from GLD
We're appreciate the thoughtful feedback Nick. We take pride in delivery high quality products that are built to last, and we'll always back it up with superb service to demonstrate we value our customers. Thank you for choosing GLD!
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