The service is very reasonably priced and they are very responsive to any issues. They also have some robust self-service capabilities - I was able to set up a multi-person set of call trees on my ow... See more
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This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, Beny Mouen Sales Manager - APAC has been very p... See more
Company replied
What an amazing company and service over the world. I just one of the client for this company, but when I occur any problem, no matter how big or small. they always provide immediately response and f... See more
Company replied
On 19 Oct 23 all of my credentials were stolen and I had no contact of any kind to anyone. So I remembered that on my computer I was a client of Global Call Forwarding (United World Telecom). The Fir... See more
Company replied
Company details
- Telecommunications service provider
- Business-to-Business service
- Call Centre
- Phone and internet services
Written by the company
Global Call Forwarding provides cloud communications solutions for businesses around the world. The company specializes in providing cloud-based phone numbers from more than 160 countries. These phone numbers can be used to make and receive calls. Global Call Forwarding also offers advanced cloud telephony features and value-added solutions that give businesses more control over their international phone numbers. Some popular features include IVR, advanced routing, outbound caller ID, call recording, call transcription, local ringback tones, voicemail, customized greetings, custom reports, and AI insights. Global Call Forwarding prides itself on its 24/7 live support model, high-quality international voice solutions, and network reliability. The brand was launched in 2007. Its parent company has been in business since 1996 and has over 28 years of global telecommunications experience.
Contact info
3333 S. Congress Avenue, Suite 300, 33445, Delray Beach, United States
- 1-888-908-6171
- luke@globalcallforwarding.com
- www.globalcallforwarding.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Easy to set up, good service!
I have used their services over a seven-month period. Easy to set up, line quality good and fast customer support.

Reply from Global Call Forwarding
Benny Mouen to the rescue.
Had an inquiry about my account and adjustments to be made. chatted with Benny Mouen; immediately he was very professional, attentive and great customer service oriented, where the problem solved in few seconds.

Reply from Global Call Forwarding
Above and Beyond
On 19 Oct 23 all of my credentials were stolen and I had no contact of any kind to anyone. So I remembered that on my computer I was a client of Global Call Forwarding (United World Telecom). The First message you see is "We're Online!
How may I help you today? Once I made contact on the night of 23 Oct 23 three members of the support began to assist me. After 2 great attempts that night I went to bed a bit discouraged, but the next morning when I engaged Beny Mouen he was confident and tackled my problem with immediate success. To insure that I understood all of his instructions he called and walkie talk me through the entire process within 5 minutes. I knew his and his co-supporter were dedicated to my success. Above and Beyond like Military precision.

Reply from Global Call Forwarding
Customer Service is Excellent!
Process of setting up the account is quick and easy with the help from the staff. Staff is really helpful and responds quickly. Special thanks to Lin, Dennis & Beny, really appreciate it! :)

Reply from Global Call Forwarding
Helpful Staff
The staff was very helpful when teaching me how to use the service.

Reply from Global Call Forwarding
The customer service is excellent and…
The customer service is excellent and their staff always provide prompt and comprehensive reply. Special thanks to the staff of Lin and Harry that they pay lots of effort and keep follow up in every single status. Good service provider: )

Reply from Global Call Forwarding
Comment on service
The product and service that fits the requirement for company and personal. Deliver a reliable and good quality of service. Prompt respond for any support request. Those are the main area that I have used your service for more than 15 years.

Reply from Global Call Forwarding
Luke and Thadeu and the rest of the…
Luke and Thadeu and the rest of the team were really helpful. We had a couple of minor issues but they were resolved straight away.
Would certainly recommend.

Reply from Global Call Forwarding
Global Call Forwarding
Hi, the service is really and very professional, But I'm not satisfy with their Hid fees as should they charge me around 8$ but they did about 15.85$ with a very hilarious reason, let see the next month! as they told me will reduce the fee, if they did, I will write it here, if go to another direction, as well back here to write my comment for people.
always business should be clear.
Dr Arian

Reply from Global Call Forwarding
Good service
The service they are providing is of high quality and the entire team as well as the client are really happy with the choice. The support from them is top notch too, really helpful and dedicated persons.

Reply from Global Call Forwarding
Really solid virtual number service
Really solid virtual number service. Good support from Gloria and Alain.

Reply from Global Call Forwarding
Excellent service experience with GCF
What an amazing company and service over the world. I just one of the client for this company, but when I occur any problem, no matter how big or small. they always provide immediately response and follow up with my inquiries all the time. Beny who is my account manager, keep touch with me all the time until my problem solved. Thank you Beny and GCF. will keeping business with you always.

Reply from Global Call Forwarding
Great customer service from Dennis
Great customer service from Dennis! He was helpful and I had a great experience 👍

Reply from Global Call Forwarding
Very simple software and never had a…
Very simple software and never had a problem with it. We used it for 7 years to forward a French number our French team in the UK.

Reply from Global Call Forwarding

Reply from Global Call Forwarding
Great service and helpful support
Miguel helped me out with my setup and was very friendly. Great service.

Reply from Global Call Forwarding
They are totally scam company
They are totally scam company. They keep charging my credit card after I closed my account and don't let me delete my personal information from their platform. Don't give your personal information to them and work with a good call forwarding company
I found them to be rude and corrupt
I found them to be rude and corrupt. When I complained for three consecutives months about over billing they closed my account
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