Global Watch Shop Reviews 

569
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Brought my 2nd watch from Global Watch Shop and once again really helpful, easy to deal with. Thanks again Matt let you know when I want my next watch. Would definitely recommend Global Watch Shop to... See more

Rated 5 out of 5 stars

What to say, with Matt’s help I managed to snag my grail watch in an unworn condition, less than a month old, with the manufacturers 5 year warranty (all bar 3weeks) in tact at a decent price. I’m... See more

Rated 5 out of 5 stars

Just received my second Rolex watch from GWS and I am delighted with both the process and the watch itself This item was ordered new in January - a Lady Datejust 31mm with MOP diamond dial, steel/... See more

Rated 5 out of 5 stars

Tried to source a brand new, recently discontinued Omega watch, for some time. Tried all kinds of jewellers, even had my local Omega boutique ring Switzerland, all to no avail. Contacted GWS and spo... See more

Company replied

Company details

  1. Watch shop

Information provided by various external sources

With a combined total of more than 30 years dealing with the trade and public the staff at Global Watch Shop aim to give the highest standard of service possible. If you are a returning customer or this is your first time we will guarantee, that the service you will receive will be second to none. Based in the City Of London we have access to many of the largest watch specialists and suppliers in the UK. Global Watch Shop is becoming a market leader when it comes to the supply and sale of prestigious and sought after watches to the public and trade. Our Stock consists of many the major names in the watch and timepiece industry from Rolex, Cartier, Audemars Piguet, Brietling, Hublot, IWC, Patek Philippe, Panerai, Tag Heure, and many more... From our City based offices we are able to negotiate with the UK’s leading watch importers and exporters to ensure the prices and service we offer are the best offered by anyone in the U.K.


Contact info

5.0

Excellent

TrustScore 5 out of 5

569 reviews

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5.0

All reviews

(569)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sold my watch to GWS

Sold my watch to GWS, great customer service, professional and swift payment. I would definitely recommend them and will be using them in the future.

4 January 2023
Rated 5 out of 5 stars

Simply amazing!

I was sceptical at first (in general) because it was my first time buying a time piece of this kind. However Sophie was just amazing. From trying to find a suitable option to arranging the collection. I would recommend them with no hesitation at all. I know where I’ll be returning in the future.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Matt was in constant communication and found the watch I wanted for a cheaper price than seen through other watch dealers within a day. Great service!

31 October 2022
Rated 5 out of 5 stars

Purchased Via Instagram !

Recently bought a watch from them after seeing it on their Instagram page.Communication was excellent and I’m extremely happy with my purchase. Booked an appointment, went down to see them and was very happy with my purchase. Even got a small discount. Watch has box and papers and great condition. Will ask them to source my next watch when the time comes!!!

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended seller

Highly recommended seller!
I visited the London store in person to view and purchase a vintage Rolex watch. Customer service was great and Simon was a pleasure - we basically had a good chat about all things watches (and other topics), and his patience and service while we waited to iron out payment issues was impeccable.
The watch was even better in the metal, and I will definitely be back in touch with GWS when I am next in the market for another watch.

24 October 2022
Rated 5 out of 5 stars

Sophie was really helpful and got my…

Sophie was really helpful and got my watch sent out straight way. She made sure I was going to be around to collect the watch. The watch itself was immaculate and I was really impressed with the product.

28 September 2022
Rated 5 out of 5 stars

GWS ELITE

I have been working with GWS for 6 years now and built an elite collection that I am super proud of and it is down to these guys. They are friendly, knowledgable and work at speed. I would implore anyone looking for some wrist heat to get in touch with these guys and I very much look forward to working with them again in the very near future.

20 September 2022
Rated 5 out of 5 stars

Amazing service

Amazing service, again, from Global Watch Shop. Matt was fantastic, made swapping my watch quick & easy!

17 September 2022
Rated 5 out of 5 stars

Unbelievable Customer Service

Tried to source a brand new, recently discontinued Omega watch, for some time. Tried all kinds of jewellers, even had my local Omega boutique ring Switzerland, all to no avail. Contacted GWS and spoke with Matt on Monday, had an email saying they had sourced a brand new model at the pre discontinued price. Agreed to the deal, quick transaction, great communication from Matt and Sophie and now 2 days later the watch is here with me. They have a new customer for life

7 September 2022
Global Watch Shop logo

Reply from Global Watch Shop

Thanks for the review, glad you like the watch and to be of service

Rated 5 out of 5 stars

The team at GWS exceeded my…

The team at GWS exceeded my expectations in sourcing the high in demand watch I wanted quickly and providing an immaculate piece. The team were helpful and diligent throughout the entire process answering all my questions promptly and leaving me with confidence and peace of mind. Knowledgeable and friendly team.. will be reaching out again for my next piece and will be recommending GWS to colleagues and friends.

23 August 2022

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