Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue. The emergency contact team were very helpful and prov... See more
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You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... See more
Company replied
This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start. It also offers insurance to preclude any existing conditions which is much needed in th... See more
Company replied
Wish to thank the lady Ms. Tracey for her helping me settle insurance for our travel. She was great in understanding my dilemma using the internet, and helped me proceedd throughout finally... See more
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Company details
- #65 of 68 best companies in Travel Insurance Company
- #209 of 229 best companies in Insurance agency
Written by the company
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
Contact info
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, United Kingdom
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were knowledgeable and dealt with…
They were knowledgeable and dealt with my particular circumstance with no problems
3 March 2025
Reply from Globelink Travel Insurance
Thank you for sharing your experience! It’s great to hear that our team was able to assist you smoothly and with the knowledge needed to handle your specific situation. We know that every traveler’s needs are different, and we’re always happy to find the right solution. Wishing you worry-free travels and exciting adventures ahead!
This company seems great
This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start.
It also offers insurance to preclude any existing conditions which is much needed in the market. I was having to declare minor hair loss with other companies "as awaiting investigation", and was being thrown off their websites because they could no longer insure me. The question was too generic and wide. So thank you Globelink. :)
11 March 2025
Unprompted review
Reply from Globelink Travel Insurance
Thank you for sharing your experience! It’s refreshing to hear that you had such a smooth and stress-free start with us—sometimes, just having a real person pick up the phone quickly makes all the difference! We understand how frustrating it can be to navigate insurance restrictions, so we’re glad we could offer you the flexibility you were looking for. Travel should be about enjoying the journey, not worrying about unnecessary hurdles. Wishing you wonderful adventures ahead, with complete peace of mind!
Good Value Travel Insurance
Easy to get quotes. Good value and cover is customisable for your needs. Very useful for those taking part in higher risk activities like flying or diving.
19 February 2025
Reply from Globelink Travel Insurance
Thank you for your thoughtful review! It’s great to hear that you found our travel insurance both good value and flexible enough to suit your needs. Having the ability to customize your cover, especially for adventurous activities like flying or diving, gives that extra peace of mind while exploring the world. Wishing you many exciting and safe travels ahead!
Camino walkI insured with you last year for a…
I insured with you last year for a walking holiday , and all was great . I had no doubt about booking with you again this year and next year as well. Thank you
11 February 2025
Reply from Globelink Travel Insurance
Thank you for sharing your experience! We're delighted that your walking holiday went so smoothly last year and that you’re confident in booking with us again. It's a pleasure to support your adventures, and we look forward to being a part of many more memorable journeys. Enjoy every step along the way!
Cruise insurance
I Asked for a specific form of insurance with various limits & they quickly & easily sorted out a relevant policy that suited me with absolutely no fuss.
31 January 2025
Reply from Globelink Travel Insurance
Thank you for your wonderful review! We're delighted to have been able to tailor a policy to your exact needs quickly and without any hassle. Your feedback reassures us that we're on the right track. Wishing you many safe and enjoyable journeys ahead!
Reply from Globelink Travel Insurance
Thank you for sharing your thoughts! We’re happy to hear that our website was easy to navigate. We always aim to make the process as straightforward as possible. Wishing you a seamless and enjoyable travels experience ahead!
Following some issues online
Following some issues online , I phoned the customer service and spoke to a very efficient woman who sorted it all out within a few minutes .
Well done .
14 January 2025
Reply from Globelink Travel Insurance
Thank you for sharing your experience! It’s wonderful to hear that your issue was quickly resolved over the phone. We’re delighted our team could help you get everything sorted in just a few minutes. Enjoy peace of mind on your travels, and we’re here whenever you need us!
Great customer service !
Great customer service by Tracey Paul in the lead up to purchasing our policy
9 January 2025
Unprompted review
Reply from Globelink Travel Insurance
Hi Julie,
Thank you for sharing your wonderful experience with us! We’re so pleased that you received the support you needed before purchasing your policy. It’s our goal to make everything clear and reassuring for you. Wishing you safe travels and peace of mind wherever you go!
I called to renew my travel policy
I called to renew my travel policy. Lindsey was very polite and professional and dealt with my enquiry efficiently. I was very happy with the service
7 January 2025
Unprompted review
Reply from Globelink Travel Insurance
Hi Diane,
Thank you for renewing your travel policy with us. It’s wonderful to hear that you had a pleasant experience and felt well taken care of. Your satisfaction is our priority, and we’re glad we could assist. Wishing you safe and enjoyable journeys ahead!
We did it over the phone and it was…
We did it over the phone and it was quick and easy
thanks, take care.KEEP SAFE.
2 December 2024
Reply from Globelink Travel Insurance
Thank you for sharing your experience! It’s wonderful to hear that everything went smoothly for you over the phone. Knowing we could make the process both quick and straightforward really means a lot to us. We appreciate your kind words and hope you continue to have safe and worry-free travels!
Reply from Globelink Travel Insurance
Thank you for sharing your thoughts! It’s wonderful to hear that you had a positive experience overall. We put a great deal of care into making sure every traveler feels well supported. We’ll keep striving to provide the highest level of service for all your journeys to come. Safe and fulfilling adventures await!
Although it took some time to complete
Although it took some time to complete, the responsiveness to questions was great. I got to talk to a real person via email, which I appreciate. I would use them again.
1 December 2024
Unprompted review
Reply from Globelink Travel Insurance
Kevin, it’s fantastic to know your experience was so positive. We love helping our customers feel secure and well-looked-after. Thank you for choosing us, and here’s to many more smooth and enjoyable journeys ahead!
Excellent service and extremely helpful.
20 December 2024
Unprompted review
Reply from Globelink Travel Insurance
Kevin, it’s fantastic to know your experience was so positive. We love helping our customers feel secure and well-looked-after. Thank you for choosing us, and here’s to many more smooth and enjoyable journeys ahead!
A conversation with a real person
A conversation with a real person - a person to whom I have spoken before! Reasonable price point. Fast processing and response! Thank you!
5 December 2024
Reply from Globelink Travel Insurance
Thank you for sharing this experience! It’s great to know that you connected with a familiar voice and received a quick, helpful response. We’re glad our pricing and efficiency met your needs. Your trust in us means a lot, and we’re here to support you on your future travels. Enjoy your journey!
Having previously taken out travel…
Having previously taken out travel insurance with Globelink, and being satisfied with the cover, I have taken it out again with them.
Antony the agent I deal with is very efficient, and helpful.
All done over the phone in ten minutes.
Thank you
25 November 2024
Unprompted review
Reply from Globelink Travel Insurance
Dear Sheila,
We're so grateful for your continued confidence in our services. Thank you for being a valued part of our community!
Warm wishes, The Globelink Team
Already overseas purchase of Travel Insurance
Easy to use website which allowed me to purchase when already overseas. Extremely reassuring and easy to understand terms and conditions.
14 November 2024
Reply from Globelink Travel Insurance
Hi Samantha,
We're so glad we could help you get the insurance you needed while already on your trip. It's wonderful to know that our website was easy to use and our policy terms gave you the reassurance you were looking for. Thank you for sharing your experience with us. Wishing you safe travels and amazing adventures ahead!
Re-read the small print multiple times!
As with many Insurance Policies, the clauses do need to be read and re-read multiple times.
Potential claims arising from non "Pre-Existing Medical Conditions" refer to exclusions either "directly or indirectly" There are no examples of how a claim would be excluded from an "indirectly" medical issue or how it would be applied, or elaborated on.
When it comes to payment, it is Euros. If you pay from a bank with that currency, an international charge is applied by the bank because Globelink are using a UK address - there seems to be no option to pay in GBP with from a UK bank.
1 November 2024
Unprompted review
Reply from Globelink Travel Insurance
We have investigated this here and with our Euro Barclaycard E-Commerce secure payment system but can confirm this has not flagged any additional bank changes on this payment and since Brexit, we cannot offer the payment option in UK pounds as you are an EU resident, unfortunately, we have no control over the Portuguese banks and their additional bank fee’s but we value your customers and after consideration, we have refunded you the bank fee imposed on this purchase.
Great value and cover for pre existing…
Great value and cover for pre existing conditions and cruise cover as standard top class
25 October 2024
Reply from Globelink Travel Insurance
We're so glad to hear that our coverage meets your travel needs! Providing comprehensive protection that brings you peace of mind is what we're all about. Thank you for choosing us to be part of your journeys. Here's to many more incredible adventures ahead!
The site was very thorough and easy to…
The site was very thorough and easy to use
30 October 2024
Unprompted review
Reply from Globelink Travel Insurance
Thank you, Loraine, for your kind words and 5-star review! We're delighted to hear that you found the site thorough and easy to use. Your satisfaction is important to us, and we're so glad we could make the process smooth for you. Wishing you many safe and enjoyable adventures ahead!
Nice friendly member of staff who made…
Nice friendly member of staff who made it easy for me an took a lot of the worry out of the process for my Mum which was a great help at short notice!!
7 October 2024
Reply from Globelink Travel Insurance
Thank you for sharing your experience! We're so glad our team member could provide timely support and ease the process for you and your mum. It's important to us to be there for our customers when they need us most. We truly appreciate your kind words and trust. Wishing you and your mum all the best on your travels!
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