Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Company details
- #17 of 59 best companies in Gas engineer
- #19 of 45 best companies in Gas installation service
- #24 of 74 best companies in Central Heating Service
- #22 of 117 best companies in Heating service
- #19 of 96 best companies in Plumber
- #4 of 8 best companies in Radiator repair service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
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Professional and friendly service
I've used Glowzone twice in the last few weeks, once for a boiler issue and today for a problem with my shower. Both times the office staff responded to my callback requests very quickly and were able to send someone out the same day, and the engineers fixed my boiler/shower quickly and efficiently, as well as taking the time to explain what the issue was and how they had fixed it. Great, professional, and friendly service from everyone.
UNRELIABLE SERVICE
Had an appointment booked today between 10am & 12pm. Engineer did not show or call. Waste of my time and therefore would not recommend to others. Unreliable service.
Great service
Great service - excellent comms from office - thanks indeed for servicing boiler and installing co2 alarm
Best in Brighton!
I’ve been using Glowzone for over 20…
I’ve been using Glowzone for over 20 years and always found them to be honest, trustworthy, reliable and constructive. Thank you to all the team
Always a 5 star service with glowzone
Friendly boiler man,arrived at the time…
Friendly boiler man,arrived at the time allotted,worked quickly and efficiently,job well done.
Highly recommended
Very easy to communicate with and arrange works, which were then completed without hassle. Highly recommended.
Fitted in well with the short time…
Fitted in well with the short time someone was at the property.
Also very pleasant engineers who did a good job.
Excellent communication and service
Excellent communication and service. Wouldn’t go anywhere else.
Quick and efficient work from gas…
Quick and efficient work from gas engineer. Will use again
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