Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Review summary
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Reviews shaping this summary
Excellent service. Quick to respond to call and same day emergency call out. Engineer very courteous and kept work space tidy. Cleaned up afterwards. Job took in total nearly five hours... cost very... See more
I've used this company for a many years for various boiler related jobs and new radiators. Very efficient and would highly recommend. They turn up when they say, get the job done well and are clean an... See more
Alex is always friendly, efficient and very helpful. This time he pointed out that I needed more access to the gas meter than the kitchen fitters had allowed me, and marked out what more needed to b... See more
Company details
- #17 of 59 best companies in Gas engineer
- #19 of 45 best companies in Gas installation service
- #24 of 75 best companies in Central Heating Service
- #22 of 117 best companies in Heating service
- #19 of 96 best companies in Plumber
- #4 of 8 best companies in Radiator repair service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
4.9
Excellent
573 reviews
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Speedy, honest and friendly service
Our boiler stopped working one evening with no prior warning. We called a plumber who charged us a £90 callout fee to tell us the gas valve was seized and that because of its age, he wouldn't feel comfortable replacing the part and recommended a new boiler. We opted for a second opinion and were recommended GlowZone. Alex and Bailey were prompt, friendly and tidy. They ran diagnostics and found that the original plumber had misdiagnosed the problem and reassured me that while the boiler is old, there's no need to replace it just yet. Within a couple of hours, the heating and hot water were back on and we were spared the expense of a whole new boiler. Can't recommend highly enough!
3 March 2025
Unprompted review
Great job
Great job
Efficient, friendly, very clear instructions for use and all tidied away at the end of the day.
Very pleased with boiler and with smart controller so I can control heating where ever I am.
30 January 2025
Appointment easy and quick to arrange
Appointment easy and quick to arrange. Arrived on time. Friendly, helpful and efficient.
Very happy to recommend using this company.
24 January 2025
Always do a great job. Highly recommend!
We have used the team at Glowzone for more than 10yrs in 2 houses. They have always done a great job from new boiler to new rads and thermostat's, organised, friendly couldn’t recommend more highly.
30 January 2025
We have used Glowzone for 11 years now…
We have used Glowzone for 11 years now and wouldn't use anyone else to service our boiler. Alex is such a lovely man. On time, friendly and professional. The price is excellent. We really appreciate the annual reminder too. We absolutely 100% recommend their services.
27 January 2025
Good firm to deal with.
23 January 2025
Leone is a wonderful point of contact…
Leone is a wonderful point of contact in the office for all aspects of overseeing the work done by the technical staff.
21 January 2025
Excellent service!
From making the appointment in person in the office to receiving and paying the invoice, the company was excellent. The cost of a service was very reasonable and well worth the money. Matt, our engineer, was so polite, friendly and efficient. He was patient with my novice questions and clearly very knowledgeable. He was a joy to have in our home! I would thoroughly recommend Glowzone!
21 January 2025
The local Worcester accredited office…
The local Worcester accredited office was very helpful and communicative.
The installer, Alex , was very personable and respectful and his manners were very reassuring. You felt you were in good hands.
.. He had a trainee / assistant with him that possibly needed to have been more closely supervised..and perhaps develop his soft skills a bit more.
(This is not a complain, just an observation.)
15 January 2025
great local company
great local company. friendly and competitive. Tidy workers and punctual.
7 January 2025
Annual service completed
Annual service completed
Sorted a small issue and the engineer was helpful and polite
Sends certificate promptly
6 January 2025
Always prompt and efficient
20 December 2024
Well done.
They do the job they are asked to do and in a good time frame.
Chris Bishop
17 December 2024
Very friendly and efficient service
Very friendly and efficient service.
Also having the option to pay in cash at the office ix a great idea.
18 December 2024
Boiler Installation
Installation & handover undertaken quickly & efficiently
25 November 2024
Unprompted review
Job done quickly and efficiently and…
Job done quickly and efficiently and staff helpful .Thank you.
14 November 2024
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