Go-Etna Excursions Reviews 

2,425
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, knowledgeable, and helpful staff and guides, making interactions enjoyable and informative. The excellent organization, timely pickups, and comfortable transportation contributed to a smooth and well-planned experience. Many consumers found the tours amazing and unforgettable, appreciating the opportunity to explore Mount Etna, hike craters, and visit lava caves. However, some customers noted occasional issues with tour logistics. A few people experienced unexpected changes to tour routes or dates without prior notice, while others mentioned long waiting times and crowded conditions, leading to discomfort and a rushed feeling.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the guides and drivers for being... See more

Service

Users describe positive interactions with service, highlighting the professionalism and knowledge of tour... See more

Location

Customers consistently note positive experiences with location, highlighting the fantastic views and the... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the tours well-organized from... See more

Holidays

Reviewers mention positive feedback about holidays, with many describing their experiences as fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic sunset tour of mount Etna. Collection from hotel a bonus. Tour guide was professional and knowledgeable with every question answered. A special thanks to Sergei our 4x4 driver. Would highl... See more

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout. Very informative and would definitely recom... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more


Company details

  1. Tour operator
  2. Helicopter tour agency
  3. Sightseeing Tour Agency
  4. Tour Agent

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,425)

298 reviews in the last 12 months

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Rated 4 out of 5 stars

Wonderful tour for getting to see Etna close up

The tour guides were excellent with good spoken English and lots of local knowledge.
The lunch provided was great with lots of good local food.
Only downside was the gale blowing at the top of Etna causing a few problems for some of our group. It may have been too strong for running the tour.

21 May 2025
Rated 5 out of 5 stars

Recommendation 100 percent

The guides were punctual, cheerful, friendly, and imparted a wealth of knowledge. Everyone was taken into consideration. We can recommend Goetna 100%.

28 July 2025
Rated 5 out of 5 stars

Combining Etna with wine tasting was just brilliant

We got picked up by the hotel and got to walk on mount Etna with a guide who is knowledgeable and friendly. Followed by a visit to a local winery where we also got some local food and wine tasting. We got to see how the wine is produced and the whole experience was with a very small group of people. What a perfect day to spend a day in Sicilia!

29 July 2025
Rated 5 out of 5 stars

We had a great experience on the sunset…

We had a great experience on the sunset jeep tour with our drive Serge and our guide Davide. It was beautiful to see the countryside and the lava flows and all of the rebirth. It was about 45 minute hike on the slope and walking sticks were available which I recommend if you have any mobility issues. We also rented the shoes for 5 euros which was great because we only had good and light coloured runners for our trip. I'll never forget the crunch of the lava under my feet. Davide was super kind and helpful. I didn't participate in the caves but my companions did and enjoyed that part as well. The only tiny issue was that I didn't hear from them when pick up was. I had to have my hotel call them and ask as I was trying to plan my day. Otherwise worthwhile tour for sure!

18 July 2025
Rated 5 out of 5 stars

Etna adventure

The guides were well informed and knowledgeable.
The vehicles were fully air-conditioned
The activities do involve hiking and enclosed spaces but if you choose to opt out as some people with us did, this was not a problem.

19 July 2025
Rated 5 out of 5 stars

perfect excursion

Perfect organization, beautiful, interesting, and well-explained sights. The guide (Salvatore) was extremely knowledgeable, kind, and helpful! Everything was perfect, highly recommended!

19 July 2025
Rated 5 out of 5 stars

A.m.a.z.i.n.g!

What an incredible experience. We took the summit tour and it did not disappoint! We were very lucky with the weather as it was a beautiful clear day and visibility was perfect. Our guide was Andrea, who was funny and informative. The whole trip was well organised and efficient, including pick up from our hotel.

30 June 2025
Rated 5 out of 5 stars

Amazing

Friendly atmosphere, amazing knowledge of the guide, unique landscape, small group, access to Etna from the less visited side so we were basically alone on the walk, free rental of clothes and shoes... just all the positives with this agency. We can only recommend it :)

18 July 2025
Rated 5 out of 5 stars

ETNA SUNSET TOUR

A wonderful experience where the drivers (Mr. Sergey and Mr. Fortunato) and the guides (Mr. David and Mr. Alex) explained and introduced us to the beauty of “Mamma Etna” on its northern side over three wonderful stops.

A must-do if you land in Catania and want to go on an adventure.

Thank you so much for everything.

17 July 2025
Rated 5 out of 5 stars

Perfect birthday with Go Etna!

Perfect day out with Go Etna on my mother's bday! We did the full day volcano tour. We loved everything: The super professional and fun guides, the magical volcano, the fun walks along the volcano craters and lava tunnels, the delicious lunch, the beautiful Alcantara gorge... and most of all, our guide Marco's kindness and attention to every need, ensuring my 75+ year old parents felt comfortable and safe at all times.

30 June 2025
Rated 5 out of 5 stars

The trek could not have gone better

I was picked up and dropped off at my hotel in Catania. Once on the trail, the guides were very informative regarding geology, volcanology and history. Though the hike was an easy-moderate level trek, the guides assisted those who needed help during both the climb and decent. I would definitely recommend this company and the guides for any planned hike up Mt Etna.

14 June 2025
Rated 4 out of 5 stars

The Tour was ok

The Tour was ok. The Shuttle and the guides are in time and top organized. The lunch ist Not realy needed and too expensive. If it is possible to Book a Tour without lunch, i would prevare this.
50 Minutes on top of the Mountain and Walk aronund is to Short, especially with Kids..

29 June 2025

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