GoAuto Insurance Company Reviews 

Excellent service and staff on plank road !!

What made my experience great was agent, Rita. She was my first contact with the company on May 16th. I was in need of changing my insurance effective immediately and she was patient, attentive and knowledgeable about the product she was selling. She ensured I received discounts and provided me with all the information I needed.

Not only was I extremely satisfied, it was the staff after that whose customer service and attentiveness to problems that arose about a week later, elevated my experience with Go Auto and solidified my business. I had an issue in the state of Florida with the department of motor vehicles/Tax Collectors office, of which the staff would not except my proof of insurance. This was a significant hindrance to some personal affairs and I quickly contacted Go Auto within 2 business days, they problem solved for me, and I was able to bring documentation that was accepted, to the DMV. their prompt attention to my personal needs made me feel valued and subsequently, respect the organization. I was so impressed with the customer service that I have referred 3 family members to inquire about quotes.

Needless to say, I’m grateful!

I have contacted this company for an insurance policy on a new vehicle. The agent I spoke to was very knowledgeable, polite and patient since this was my very first vehicle purchase. I have since referred family and friends to Go Auto.

Amazing! Such a fast response and so kind!

Can never get ahold of anyone. I was on hold for 45 min with no success talking to someone. No customer service? But quick at taking money. Smh. I would give 0 stars do not trust this company. Are they still in business?

They insure the WORSE drivers. Their driver tried to pass me in no PASSING ZONE and cause a wreck.