GogodocReviews 

589
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very friendly and helpful service. Dr R Patel was AMAZING. Had him for multiple appointments and he couldn't have done more or been kinder. Really try to understand you without any judgement. Has give... See more

Company replied

Rated 5 out of 5 stars

I have had two appointments with Gogodoc and they were great. Far more relaxed and less rushed than the NHS appointments I have had - and off course I got the appointment either the same day or the... See more

Rated 5 out of 5 stars

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me... See more

Company replied

Rated 5 out of 5 stars

Dr Lavan visited me over the festive season for a bad bout of pneumonia. He treated this very well. Then he discovered a life threatening issue that I suffered from for months. He swiftly organised th... See more

Company details

  1. Health & Medical

Written by the company

Gogodoc - Walk-in Consultations, Online GP Consultations & GP Home Visit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

589 reviews

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1-star

No history of asking for reviews

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4.9

All reviews

(589)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Gogodoc provides a fantastic service.

Gogodoc provides a fantastic service.
I have used it several times when I was unable to access NHS services.

I have always had a prompt response from sympathetic, well qualified doctors, including the issuing of online prescriptions after a full clinical assessment. This is very reassuring when anxieties arise about health and well worth the reasonable costs.
Highly recommended.

10 May 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Maria, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

I recently experienced exceptional service!

I recently experienced exceptional service! After booking a telephone consultation, I received a prompt phone call from the doctor. The consultation was thorough and the illness was diagnosed quickly. Following the consultation, I was provided with an electronic prescription. However, there was a minor misspelling on the prescription, so I reached out via email. The issue was promptly resolved, and a corrected prescription was issued without delay.

Unfortunately, two pharmacies did not have one of the prescribed medications in stock. I contacted Gogodoc again, and they responded promptly. A new prescription was issued for the medication that was unavailable at the pharmacies. The level of professionalism and efficiency demonstrated throughout this process was truly commendable.

I highly recommend using their services.

4 May 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Dima, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent service and would use again…

The virtual consultation was on time and immediate. The doctor was very personable and provided excellent advice.

4 May 2024
Unprompted review
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Reply from Gogodoc

Dear Dave, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

Kind Regards,
Gogodoc Team

Rated 1 out of 5 stars

Waste of time and money

Requested a referral, as the NHS had messed up the test and I wanted to go private. I do not have my referral, I was told I needed blood tests, despite the NHS booking me in for the test without them. I’ve had no kidney problems, but apparently I can’t have the test I need without a blood test. Don’t waste your money, and go elsewhere.

Update: the place I was trying to book a CT scan with contrast confirmed that I do not need a blood test as I have no history of kidney problems or diabetes. I wasted my time and money with this company. They do not answer the phone. They are unprofessional and seem to lack knowledge when it comes to processes for investigations.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Dr Lavan Varathan is very knowledgeable…

Dr Lavan Varathan is very knowledgeable and easy to talk to. Very understanding and always giving solutions. The process is also very quick and simple. I called Gogodoc to book an appointment and Hitch who I spoke to was so kind and nice, able to get me an appointment very quickly and knows how to make good coffee!

I recommend Gogodoc to all my friends and family.

15 April 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Shuhan, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

My Health Journey:

My Health Journey:

I have known Dr. Lavan for a while now. He looked after me during sometime around pandemic, due to my episodes of panic attacks and anxiety ( I am over it! and I do not take anymore antidepressants)
Few weeks ago this year, I was diagnosed with anemia caused by uterus fibroids and hypothyroidism after doing some blood tests at his clinic.

I cannot express how happy and grateful I am to have someone like Dr. Lavan who is so caring and professional. Instead of putting me straight on hormonal drugs, we are treating my condition using a homeopathic approach. This involves focusing on good food intake, a healthy lifestyle, and holistic treatments that can help me heal naturally.

I highly recommend Gogodoc to anyone who is looking for kind and friendly medical care. I hope my review can help someone who is on the same journey as I am.

Love,Dee

15 April 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Dee, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

This is the best GP service I’ve ever…

This is the best GP service I’ve ever used. From booking onwards I felt heard, understood and cared for. My condition is complex because I’m disabled and having a doctor like Dr Diamandis is a blessing. She is engaged, communicative, and so reassuring. I recommend this service without reservation

23 April 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Michelle, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

extremely thorough

The doctor was extremely thorough and very nice as well. We were very happy with the consultation. Would use again!

4 April 2024
Unprompted review
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Reply from Gogodoc

Dear Natalie, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Always have the best service which is…

Always have the best service which is why we keep coming back . Thank you

1 April 2024
Unprompted review
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Reply from Gogodoc

Dear Dale,

Thanks for leaving us a 5* review. Always happy to help 🙂🙏

Regards,
Gogodoc Team

Rated 1 out of 5 stars

No show

Paid for an appointment because my toddler is sick. Booked 3pm-6pm slot. Immediately get email saying no one available until 9pm. Now 9.26, no one called. Lets see if I get a refund.

30 March 2024
Unprompted review
Rated 5 out of 5 stars

I've used this practice a few times now…

I've used this practice a few times now and each time has been a delight. The doctors are very good and have always been able to help. Dr. Rakesh Patel especially. The receptionist is wonderful and knows how to make a good coffee! I tend to read reviews and each to their own but I can't see anything wrong with this place. I will be back and not just for the coffee.

2 March 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Yunus, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent service

Excellent service

13 March 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Mr Marinov,

Thanks for leaving us a 5* review. Always happy to help!

Regards,
Gogodoc Team

Rated 5 out of 5 stars

Making the appointment was super easy

Making the appointment was super easy. At the appointed time I clicked the link and saw the doctor within seconds. I was diagnosed and the prescription sent to my phone. Same day appointments and great care, what’s not to love about this doctor service.

5 March 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Ian, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Quick and easy to book and my doctor…

Quick and easy to book and my doctor was excellent. I wouldn’t have been able to get a normal GP appointment for days but with this I booked my appointment at 3.15pm, had the appointment at 3.45pm and was collecting my prescription at 4.30pm.

4 March 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Imogen, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Doctor was very thorough and asked lots of questions before providing a script. I felt listened to and doctor was understanding and easy to talk to. A script was provided quickly and further advice given bc as to how to manage symptoms. Definitely will use this service again.

24 February 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Elaine, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent thorough consultation

Excellent thorough consultation. Doctor took time to explain diagnosis and treatment options. Arrived at stated time. Highly recommended.

23 February 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Simon, many thanks for leaving us a an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Consultation for a heart CT scan referral

Needed a referral for a private heart CT scan. The consultation (with Dr Varathan, I presume, based on the referral document's signature) proceeded smoothly and efficiently and was to the point. All the essential points were grasped immediately and later comprehensively included in the expedited referral letter.

16 February 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear David, many thanks for leaving us a an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr was awesome

Dr was great! Very thorough and efficient. Lots of questions asked before he prescribed my son with antibiotics. Very friendly Dr, happy with the service and efficiency. Will use you again.

13 February 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Karla, many thanks for leaving us a an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr Lavan saved me

Dr Lavan saved me a load of time and hassle. I’ve moved to London for work and left my prescription at my home up north and was in need of it. He was able to provide me with a prescription that I picked up from the pharmacy on the same day saving me going without for a few days or going back home to get it. So pleased, saved me a right headache

13 February 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Max, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

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