GogodocReviews 

589
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very friendly and helpful service. Dr R Patel was AMAZING. Had him for multiple appointments and he couldn't have done more or been kinder. Really try to understand you without any judgement. Has give... See more

Company replied

Rated 5 out of 5 stars

I have had two appointments with Gogodoc and they were great. Far more relaxed and less rushed than the NHS appointments I have had - and off course I got the appointment either the same day or the... See more

Rated 5 out of 5 stars

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me... See more

Company replied

Rated 5 out of 5 stars

Dr Lavan visited me over the festive season for a bad bout of pneumonia. He treated this very well. Then he discovered a life threatening issue that I suffered from for months. He swiftly organised th... See more

Company details

  1. Health & Medical

Written by the company

Gogodoc - Walk-in Consultations, Online GP Consultations & GP Home Visit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

589 reviews

5-star
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1-star

No history of asking for reviews

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4.9

All reviews

(589)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The GP I saw was efficient and friendly

26 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Tim, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Very tentative and great experience

Very tentative and great experience. Very helpful.

26 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear K Walcott, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Fantastic bedside manner over the…

Fantastic bedside manner over the phone, managing to be helpful, caring but to the point and quick to move to solutions - seem very knowledgeable and do not equivocate about symptoms, create great trust in authority.

24 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Andrew, many thanks for leaving us a 5* review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr Verathan was very good

Dr Verathan was very good . Patient and very helpful. He also conducted a follow up call .

17 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Chiara, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Dr Varathan

I spoke to Dr Varathan today and felt very relaxed speaking to him . The appointment went very well he explained what my symptoms could be and and I was happy with the outcome . I wish all doctors could be the same he was great x

19 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Debbie, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

A truly outstanding service

A truly outstanding service - once I registered and booked an appointment, a doctor called me within 20 minutes, listened carefully to my symptoms and issued an online prescription which I was able to collect immediately. The whole process was less than an hour and my meds have already started to relieve my symptoms. I am so grateful, especially as my GP surgery is closed being the Easter weekend. I would highly recommend Gogodoc.

8 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Christine, many thanks for leaving us a 5* review. We are glad that you had a great experience with our GP and received the service and care you needed!

We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

I was really impressed with this…

I was really impressed with this service as the first time I was using it. Although it was difficult getting the prescription due to shortages but the process of using the code was actually very easy. I think it was Doctor Srivastava that I spoke to (my apologies if I am wrong) but he was extremely helpful and listened and very knowledgeable. Thank you so much. Reasonable price, too.

5 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Miriam, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed!

If you ever need help in the future we will be happy to welcome you back

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr Varathan was extremely helpful

Dr Varathan called us promptly, was very helpful and issued a prescription which saved us from having to take our 3year old to a busy walk-in clinic/A&E due to an extremely painful ear infection that escalated after our NHS GP practice had closed for the day.

5 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Sabrina, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well. If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Excrement professional service

I don’t think I could have survived my health conditions without Dr Lavan’s ongoing professional medical support. Dr Lavan is warm and highly professional placing patient care as priority.

5 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Sajid, many thanks for leaving us a 5* review. We are glad that you had a great experience with our GP and received the service and care you needed!

We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent Service - quick and simple to use

Fast, efficient and easy to book and appointment and get the help you need (particularly when for the same appointment at my GP surgery, I was told I’d not get an appointment for weeks…

Will not hesitate to use this service again.

5 April 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear J Barney, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed!

If you ever need help in the future we will be happy to welcome you back

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Clean, efficient and friendly

Clean, quick, smart and efficient. Brilliant and discreet service from these guys. I've been thoroughly impressed from start to finish with the team and their professionalism and friendly approach.

Will be coming back in the future if I need anything sorted urgently and with care. Thanks again!

27 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Hugh, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Gogo Doc was so easy to use!

Gogo Doc was so easy to use!! I was in London on vacation from the United States. I was able to get a phone consultation right away and received the prescription I needed! The doctor was friendly and professional! I highly recommend them!

24 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Christine, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Very professional, knowledgeable and helpful

The doctor called on time listened tk my symptoms and asked the right questions. I received my prescription very quickly and overall had a great experience. I would definitely recommend gogodoc.

20 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Alex, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Very friendly and thank you Dr Lavan ! Very attentive and will certainly recommend to anyone.

16 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Grace, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Superb service

Struggling with a chest infection and unable to get an NHS appointment for 10 days a friend recommended gogodoc. I cannot fault the service at all. From the consultation where I felt my symptoms were understood to the dispensing of the prescription it all worked like a dream. Highly recommend and would use again

8 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Lorraine, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed!

If you ever need help in the future we will be happy to welcome you back

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Sandy was outstanding

Sandy was outstanding. She helped me
resolve the fact that I am a technologically
challenged individual. The doctor accommodated my short comings. I will certainly use this service in the future and can highly recommend it.

15 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Leila, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Quick efficient professional …

Quick efficient professional and supportive service which was reassuring when travelling with a young family overseas !

8 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Fiona, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

WOW - chicken pox fit to fly

WOW! after my eldest coming out in chicken pox and still being visibly "poxy" 1 day before we were due to fly and our GP being utterly useless within getting a fit to fly letter. I googled and found GOGODOC. i called to arrange the consultation for him and mentioned having a younger child who is asymptomatic and being worried about needing to get him a fit to fly too in case the airline were a little pedantic.
well.... our doctor DR lavan, even went as far as not charging for the younger child consultation and providing us with 2x fit to fly letters within 1 hour of the initial consultation. i would recomend this service to anyone !

6 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Alex, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr Lavan was just brilliant

Dr Lavan was just brilliant. So kind and gentle with my elderly mother - but got to the bottom of her health issues and did a really thorough check up. We felt v reassured after his visit.

2 March 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Julia, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back

Kind regards,
Gogodoc Team

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