Gogoprint Singapore Reviews 

Easy to navigate and place order using your online platform. Fast admin support.

The online order service is easy to understand and easy to order the namecard from Gogoprint Singapore. Delivery is fast too.

Fast, Good service and quality, Very Reasonably Priced

Nurul Hidayah did a great job assisting me with the artwork

Ordering from Gogoprint has been an excellent experience. The customer service is outstanding, and placing subsequent orders is effortless. Delivery information is provided promptly and is greatly appreciated.

Overall, my experience with gogoprint was good. My business cars were of high quality too.

Very user friendly website for order or reorder. It also provides alert of artwork error and confirmation prompt to proceed printing. Very nicely done website.
😁👍

Easy to order, fast next day delivery & good printing

Very good service and check through in the artwork pdf. Reminders about color and borders was given so the card output was good. I appreciate the patience and professionalism

I guess it's the people at Gogoprint that makes a difference. The staffs are friendly and helpful. The designer Kah Yen is very prompt and professional in her design work.

My print request was promptly attended to as well as my enquiries duly responded with patience and professionalism.

Excellent customer service online; value for money

Excellent namecards - they were printed exactly as I asked for and delivered in a timely fashion. The varnishing was fantastic and looked professional, too.

Affordable pricing
User-friendly platform
On time delivery

First time customer. Great print quality, our client loved the end product when they received it as part of our event.
Order and delivery process was smooth.
The (free) proof reading check is useful and can help correct errors not seen at the design stage.
Customer service was at hand and supportive with queries. We had several types of stickers being printed at the same time and had to correct and re-upload a batch because of some errors on our end. Gogoprint called me to verify the final product and update on estimated time of delivery.
Great experience overall!

UPDATE
After reading my review online, they accepted to compensate me so I decided to give them another chance. What a mistake!

This was just a simple repeat order but again the same nonsense from the artwork team.

First they accused me of not uploading the artwork while the artwork was clearly in their system. I sent a screenshot but they never apologised for their lie.

Then they took the initiative to cut out some of the artwork for no reason. I rejected the proof, sent several emails including the proof for the previous job they had done but they insisted on not following the requirements of the previous jobs (and my instructions) and resent the same proof I had already rejected.

Several days, emails, calls and whatsapp later, they still are refusing to issue a proof in compliance with first job I am repeating.

Again, instead of doing their job, the customer service is lying to cover their mistakes rather than apologising and doing the job.

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Very poor customer service and disapppointing artwork job

I hadn't ordered anything from them for over a year due to several communication/customer service issues in the past. I tried again with a very simple, straightforward job: printing round stickers. Somehow, the artwork team managed to mess it up: after sitting on the job for several days, they insisted on placing the die-cut line inside the logo rather than on the border, cutting out a few mm of the logo for no reason at all. I replied saying that they had to rectify as I wanted them to print the entire logo without cutting out any of it (which seems pretty obvious for a round sticker), but they just resent the exact same artwork.

I called them to insist that they rectify the job, and the customer service staff spent 5 minutes insisting that they were right and I was wrong. I thought her job was to listen, apologize and rectify but clearly that wasn't her interpretation. She was so rude that she even hang up on me.