Go Green Taxis Reviews 

286
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

Clean cars, polite and helpful drivers. Will definitely use Go Green again. Also brilliant with my autistic children

Rated 1 out of 5 stars

Driver had a cold and was constantly coughing, sneezing and clearing his throat. Just what you don't need on the way to the airport. Poor driving, emergency braking on motorway etc. They subcontract s... See more

Rated 1 out of 5 stars

We booked a taxi 2 days ahead of time for a 3am journey to catch a bus for the airport. Obviously very important that the taxi gets to me on time so I can catch my flight. The evening before we specif... See more

Rated 2 out of 5 stars

Not worth it for the price, drivers are lovely 9/10 times but consistently late even if you book far in advance. Calling into the office is 50/50, a couple of really nice call handlers, some can be ru... See more

2.5

Poor

TrustScore 2.5 out of 5

286 reviews

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2.5

All reviews

(286)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

BEYOND EXPENSIVE!!!

Took a Go Green Cab (Rav 4) in Washington DC for
1.5 Mile trip. The cost was $59.00 plus Tip...
Took the driver 5 minutes to come up with the cost for the trip. I think it was made up.. NEVER AGAIN!!

20 November 2024
Unprompted review
Rated 1 out of 5 stars

5 miles cost me £40

5 miles cost me £40. Complete rip off. They also want you to pay beforehand, bit suspect - what if the service was poor? You’d have no recourse to ask for your money back. Avoid these guys.

7 September 2024
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 stars

I wish I could give 0 stars. The one star can be for the driver as he was lovely. £20.40 for a 3 mile journey. Drivers sat nav was trying to turn us around the whole way to our destination. Clearly had the wrong destination entered on their system. The driver even said ‘that’s a lot for this short journey’. He called the office but they didn’t give a damn and said we accepted the price when we booked. Will not use again. Avoid at all costs!

27 July 2024
Unprompted review
Rated 1 out of 5 stars

SOOO DISAPPOINTED e been using go green taxis in…

I've been using go green taxis in Didcot since they first started , two weeks ago I had a taxi not arrive on time , go green told me the driver went to another pick up instead of me , by the time the taxi got to me it was over 20 minutes late , the exact same thing happened today making me late for an appointment, I've also recently noticed that some of the staff answering the phones appear to be somewhat offhand & unprofessional, I am so disappointed , I can't believe I'm saying this as some of the drivers are really lovely but I won't be using go green again

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful. Do not use them.

Booked days in advance to take me and my now husband to our wedding. First driver said he would be 15 mins late. He then disappeared off the tracking app and was replaced by another driver who showed as being 45 mins away. Several frantic phone calls made to them. We were asked why we were being rude. At no point could we make them understand that it was pre booked for a certain time to TAKE US TO OUR WEDDING!!!! Cue last minute panic with 4 of us squashed into a family member's tiny car. We made our wedding with less than 5 mins to spare. Disgraceful and unprofessional doesn't even begin to cover it

6 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

First time used. Charged £32 for a journey that with other taxi firms is £20. Once bitten, etc… Avoid.

18 May 2024
Unprompted review
Rated 1 out of 5 stars

Would not use again- extremely…

Would not use again- extremely overpriced!!!!! Went from headington to thornhill p&r on 1st May less than 2 miles,£20.10. Made the exact same journey in reverse on 13th May with another company £8.60!!!! When I called today they were very unapologetic and said we set our own prices and basically told me I should have shopped around! Felt like I was being told” we’ve had your money, that’s your too bad”! I understand that I paid the price asked, but as I explained, I never get taxis and was unsure what the cost should be, so stupidly accepted that they were a reputable, competitive company. Their strap line, “taxis that don’t cost the earth” seems laughable! I understand that companies pricing differ, but to be more than double for the exact same journey is daylight robbery! And the only reason I had called the other company was because it was 3am and the go green app wouldn’t work. Would never use again, and would advise anyone to do what they told me and shop around. Absolutely feel ripped off and dreadful customer service.

13 May 2024
Unprompted review
Rated 2 out of 5 stars

Two stars because the cab turned up but…

Two stars because the cab turned up but the driver decided to charge more than what I was quoted.
I asked the office, 'can I pay by card?' yes was the reply.
Driver: 'if you pay cash I'll do it for £40 otherwise it'll be £44.
Me: I was quoted £40 and that you accept card.
Driver: No, it's £44, only £40 if you pay cash.
Me: I don't have cash. I was quoted £40 flat fee.
Driver: sorry, that's all I can do.

Safe to say that I got out of the cab and didn't pay.

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. Took 40 minutes to arrive, then charged me 16.60 for a journey that NEVER costs more than 8 pound. No apology either, just ripping people off left right and centre

23 February 2024
Unprompted review

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