I had a very bad experience with Allclear Insurance so my trust with getting travel insurance was basically at zero. My travel agent Melissa recommended Go Insurance after I told her what had happened... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We found Go Insurance via our Travel Agent ~ Angela Jenkins of Travel Associates Toronto. It was relatively easy to add pre existing conditions and personalise the policy. The quote was fair and A... See more
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Insurance companies always have a bad reputation for difficulty in the claims process and trying to weasel out of paying what is due. Go Insurance in my recent claim was a pleasure to work wi... See more
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The site has an intuitive interface making it easy to review the items covered and the options available. The process to buy the selected product and received the relevant documents could hardly be qu... See more
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Company details
About Go Insurance
Written by the company
Welcome to Go Insurance, your trusted Travel Insurance specialists, proudly supported by Lloyd's – a global insurance leader. Recognised for top-notch service and innovative products, we prioritise reliability and transparency in claims handling, ensuring peace of mind for all your travel needs.
Our dedicated in-house claims department offers straightforward and dependable service for your travel adventures. Obtain a quote effortlessly through our user-friendly website or connect with our team. At Go Insurance, we are committed to turning your travel dreams into reality, providing you with a hassle-free experience.
Travel confidently with Go Insurance, where expertise, integrity, and award-winning service converge to make every journey memorable and worry-free. As your reliable partner in travel coverage, we prioritise your peace of mind, allowing you to focus on creating unforgettable moments during your adventures. Trust Go Insurance to be your companion on every journey, providing reliable and comprehensive travel coverage tailored to your needs.
Our unwavering commitment to excellence extends beyond conventional insurance, ensuring that you experience a seamless and stress-free exploration of the world. With Go Insurance, you're not just purchasing coverage; you're investing in a travel companion that understands your unique needs and stands ready to support you at every step of your journey.
Whether you're embarking on a solo expedition, a family vacation, or a business trip, Go Insurance has your back. Explore the world with confidence, knowing that our team is dedicated to delivering exceptional service and comprehensive coverage. Talk to us today to discover the peace of mind that comes with choosing Go Insurance – your trusted partner for worry-free travel.
GET A QUOTE
Welcome to Go Insurance
Written by the company
- Award-Winning Travel Insurance
- Travel confidently with Go Insurance – where expertise, integrity, and award-winning service meet. Your journey begins with us.
21-Day Cooling Off Period
Make Sure It's Right For You
You have a 21-day cooling-off period for our Travel Insurance policies. This means that within the first two weeks of purchasing your policy, you have the freedom to review the terms and conditions.
Travel smart with Go Insurance.
Contact info
4500, Brisbane, Australia
- 1300819888
- sales@goinsurance.com.au
- www.goinsurance.com.au
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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My Experience
My Experience
Getting the quote was easy because all the information was displayed to good effect.
I was able to quickly compare to other quotes and see the differences. Not necessarily cheaper, but more comprehensive cover for my needs.
28 March 2026
We found Go Insurance to be easy to interact with
We found Go Insurance to be easy to engage with, responsive and clear in their communication and in what they were planning to do by when. We were clear on what was happening right through the process of receiving, assessing and responding to our claim, and we were very satisfied with the outcome. We would be very confident in using them for future travel.
1 March 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Professional service
17 March 2026
Reply from Go Insurance
Hello Helen,
Thank you for your review.
We are pleased to hear that you experienced professional service. We appreciate you taking the time to share your feedback.
– Go Insurance
Reply from Go Insurance
Hello,
Thank you for your review.
We are glad to hear that the process was easy and that you had the peace of mind of cover, even though you didn’t need to use it.
– Go Insurance
Have had several policies with Go…
Have had several policies with Go insurance. Haven’t made a claim to date so can only rate by the purport policies
21 March 2026
Reply from Go Insurance
Hello Melville,
Thank you for your continued support and for choosing Go Insurance for multiple trips.
We appreciate your feedback and understand that the true value of travel insurance is often only realised at the time of a claim. We hope you continue to travel with confidence, knowing we are here if you ever need us.
– Go Insurance
Reply from Go Insurance
Hello Sarah,
Thank you for your review.
We are pleased to hear that you found the information helpful when comparing cover options. Making things clear and easy to understand is something we always aim for.
– Go Insurance
Recommended by our travel agent
Recommended by our travel agent. Options easy to compare, price very competitive and coverage great.
21 March 2026
Reply from Go Insurance
Hello Sharon,
Thank you for your review.
We are pleased to hear that you found the options easy to compare and the cover suitable for your needs. We appreciate you taking the time to share your feedback.
– Go Insurance
Reply from Go Insurance
Hello Naide,
Thank you for your review.
We are glad to hear that the process was smooth and that everything was organised efficiently for you.
– Go Insurance
Wasn’t hard to set up
21 March 2026
Reply from Go Insurance
Hello Michael,
Thank you for your review.
We are pleased to hear that you found the process easy to set up. Keeping things simple is something we continually focus on.
– Go Insurance
Easy to navigate if a problem
We have used you before, and while we had an issue travelling we put in a claim last time and found it easy to navigate the process. Would recommend anyone to use go insurance.
29 May 2025
Reply from Go Insurance
Hello Jillian,
Thank you for your continued support and for sharing your experience.
We are pleased to hear that your previous claim was straightforward and easy to navigate. That confidence is exactly what we aim to provide.
– Go Insurance
Return customer
I have purchased Go Insurance previously and unfortunately had to make a claim. Which was process efficiently and with no fuss. That's why I went with Go again this time.
10 March 2026
Reply from Go Insurance
Hello John,
Thank you for your continued support.
We are pleased to hear that your previous claim was handled efficiently and that this gave you confidence to choose Go Insurance again. That means a great deal to us.
– Go Insurance
Clear and comprehensive coverage with…
Clear and comprehensive coverage with reasonable associated costs.
16 March 2026
Reply from Go Insurance
Hello Andrew,
Thank you for your review.
We are pleased to hear that you found the cover clear and comprehensive. We appreciate you taking the time to share your feedback.
– Go Insurance
Reply from Go Insurance
Hello Leonie,
Thank you for your review.
We are glad to hear that everything was arranged smoothly for you. We appreciate you taking the time to share your feedback.
– Go Insurance
Reply from Go Insurance
Hello Graeme,
Thank you for your review.
We are pleased to hear that the process was quick and easy to arrange.
– Go Insurance
easy application
8 March 2026
Reply from Go Insurance
Hello Lauri,
Thank you for your review.
We are glad to hear that you found the application process easy.
– Go Insurance
The insurance was presented by the…
The insurance was presented by the travel consultant . I thought the catergories were clear enough and the cost I’m unsure of wrt values . With this sort of thing , it’s when you make a claim that determines how to assess .
10 February 2026
Reply from Go Insurance
Hello Michael,
Thank you for your review.
We are pleased to hear that you found the policy information clear and that you felt comfortable with your decision at the time of purchase. You are right that the true value of travel insurance is often seen at the time of a claim, and we are here to support our travellers when that moment comes.
We appreciate your feedback.
– Go Insurance
Go Insurance kept me updated with my…
Go Insurance kept me updated with my claim and were very professional and helpful..no complaints although it was sometimes a slow process.
Overall, quite happy
6 March 2026
Reply from Go Insurance
Hello Ann,
Thank you for taking the time to share your experience.
We are pleased to hear that you found our team professional and helpful throughout your claim. We understand that the process can sometimes take time while information is reviewed, and we appreciate your patience.
We are glad to hear you were happy overall and appreciate your feedback.
– Go Insurance
Reply from Go Insurance
Hello Pauline,
Thank you for your review.
We are glad to hear that you found the process easy to complete online. Making things simple and accessible for our travellers is something we always aim for.
We appreciate your feedback.
– Go Insurance
Go Travel Insurance ~ Before You Go Traveling!
We found Go Insurance via our Travel Agent ~ Angela Jenkins of Travel Associates Toronto.
It was relatively easy to add pre existing conditions and personalise the policy.
The quote was fair and Angela said that other clients had found Go good to deal with at both purchase stage and at claim stage (where that was necessary).
The purchase went ahead seemlessly too.
5 March 2026
Reply from Go Insurance
Hello John,
Thank you for your detailed review.
We are pleased to hear that you found the process straightforward and that you were able to tailor the policy to suit your needs, including your pre-existing conditions. It is also great to hear that your travel agent was able to guide you through the options and help you feel confident in your choice.
We appreciate you taking the time to share your experience and for choosing Go Insurance.
– Go Insurance
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