Absolutely first class service from Colin and his crew. Bought my 50+ years old Omega Speedmaster back to life after it stopped working a year or so ago. Much quicker turn round than I thought it woul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My Citizen watch was unrepairable according to Citizen themselves due to discontinued parts. I'd previously contacted a number of watch repair companies including overseas, to get my watch repaired, n... See more
The service I had with Goldbank was superb. Repaired my watch where other 'Watch repairers' said it wasnt possible as Bulova didnt have spares. Colin sorted it very quickly as it turned out to be a s... See more
Colin repaired my TAG Heuer watch and I couldn’t be happier with the service. The price was very good, the turnaround was smooth, and the watch now looks absolutely brand new. You can tell he really t... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gold Bank Jewellers - First class service!
Absolutely first class service from Colin and his crew. Bought my 50+ years old Omega Speedmaster back to life after it stopped working a year or so ago. Much quicker turn round than I thought it would be, kept me informed and updated. Would recommend this company to anyone who has an old watch which has seen better days. Competitive price when compared with what Omega would charge for such a service. Thank you Colin and staff you are stars 🌟
Fantastic service 5 Stars
My Citizen watch was unrepairable according to Citizen themselves due to discontinued parts. I'd previously contacted a number of watch repair companies including overseas, to get my watch repaired, no joy. Then I found Colin from Goldbank, he sourced the parts required and got my watch working perfectly again, kept me informed along the way and I am really grateful for his time and expertise in resurrecting a watch which lay broken for approx 7 years, all at a very reasonable price too. Thanks again Colin 5 Stars from me
Bulova watch repair.
The service I had with Goldbank was superb. Repaired my watch where other 'Watch repairers' said it wasnt possible as Bulova didnt have spares. Colin sorted it very quickly as it turned out to be a simple repair. I fully recommend Goldbank fully.
TAG Heuer watch
Colin repaired my TAG Heuer watch and I couldn’t be happier with the service. The price was very good, the turnaround was smooth, and the watch now looks absolutely brand new. You can tell he really takes pride in his work and pays attention to detail. I would highly recommend Colin to anyone needing a quality watch repair or refurbishment service.
Very helpful dealing with my industrial…
Very helpful dealing with my industrial scrap and a good price, thank you Tammy for handing this on the phone and then in person on the day.
Thanks guys especially that helpful and…
Thanks guys especially that helpful and knowledgeable young lad Liam you gave me honest answers to the questions I asked and were very good with the advice you gave me ! . Thanks to you lot I am no longer a silver coin virgin . No doubt I will be back very shortly so best wishes and speak to you soon ! .
Efficient and professional
Thank you Rihanna for helping my wife and I with our first experience selling a number of unwanted gold items. While we had a rough idea of what two sovereigns and a 24k ring were worth, you patiently and professionally went through the bag of items that I thought were worthless but, thanks to your knowledge, added another £800 to the value. We left the shop surprised and extremely happy.

Reply from goldbankjewellers.co.uk
Tammy’s customer service skills were…
Tammy’s customer service skills were excellent. The whole process was straightforward.

Reply from goldbankjewellers.co.uk
Terrible offered 600 under melt on a…
Terrible offered 600 under melt on a belcher bracelet gold and they sell silver 50 percent over its melt value waste a time going here if you enjoy being straight ripped off then go see gold bank if not go long Eaton and cut town out for gold and silver all together waste of time
Pleasant, friendly, welcoming and good service
Had a few bits of old jewellery to sell and having done a similar thing a few years ago which involved visiting lots of shops and getting quite a range of prices I didn’t want to do that this time. I’d heard the adverts on the radio, read some reviews and had a couple of people recommend this company so decided to visit. Shannon was very welcoming and helpful, she soon sorted out the things that were not gold and then gave me a valuation for the items they were able to buy. I was quite happy to accept it and the money was in my account before I left the shop. They make the process easy and straightforward. You may get more if you go elsewhere, but you may not and I was very happy with the offer I got, plus I have saved having to drag round shop after shop. Thank you, very happy with the service and found Shannon very pleasant and friendly.

Reply from goldbankjewellers.co.uk
Tag Aquaracer
Bought a lovely Tag off Colin, outstanding service, great communication, next day delivery. Couldn't view watch in person, but delivered as described, if not better.
5 Stars.

Reply from goldbankjewellers.co.uk
See a Cartier watch being advertised on…
See a Cartier watch being advertised on TikTok, started a conversation with Colin. We discussed the watch then finally agreed a price. Collected this weekend, just met Colin in person absolutely lovely guy and very knowledgable. Will not hesitate to do business with them again.

Reply from goldbankjewellers.co.uk
Easy and straightforward
Visited Nottingham gold bank today
It was very easy and straightforward to do.
Reanna was very friendly / polite and professional.
I didn’t feel rushed or pressurised to sell
Highly recommend.

Reply from goldbankjewellers.co.uk
Visited Goldbank in Nottingham
Visited Goldbank in Nottingham
Reanne sorted us out straight away. So friendly and made it a great experience.
Absolutely amazed by how much our old gold jewellery was worth.
Money was in my bank account before I left the shop.
Would happily recommend to anyone wanting their services.

Reply from goldbankjewellers.co.uk
Good process
I visited Gold Bank in Nottingham and Reanne dealt with my scrap gold & silver in a friendly, efficient, timely manner. Price agreed, bank transfer made before I left the premises, all good!

Reply from goldbankjewellers.co.uk
The staff are all amazing brilliant place to sell your gold or even buy.
The staff are all amazing make you very welcome,went there yesterday, was seen by Shannon , who was very professional and helpful , nothing is to much for the staff always willing to help you.

Reply from goldbankjewellers.co.uk
Great Service today from Malachi
Great Service today from Malachi
I had a couple of Gold Rings that I hadn't worn for years.
I had them valued yesterday, out of interest by a large national company, at £630 for the pair.
As I left the shop, an absolute stranger suggested I try Gold Bank at Nottingham. I rang Gold Bank and spoke to Malachi, who offered me 75% more over the phone.
I attended the shop today, half expecting to be offered less. I met with Malachi who gave me the exact price he'd quoted the previous day.
I will now be waiting outside the other shop advising absolute strangers to try Gold Bank!

Reply from goldbankjewellers.co.uk
We visited today and dealt with…
We visited today and dealt with Shannon, the service that was provided was second to none, we were escorted into a private room and the sale of our gold was made incredibly easy. We were given a very good price and the money was in our account before we left. All in all it was a very easy and stress free experience, would definitely recommend

Reply from goldbankjewellers.co.uk
Went in the shop today to take some…
Went in the shop today to take some gold in. Shannon went through all the gold and was very helpful. I wasn’t expecting the price I got for the gold I was very surprised. Before I left the shop the money was in my account. Thanks Shannon you were very helpful with everything.

Reply from goldbankjewellers.co.uk
Diamond Ring experience
Went into Gold Bank to sell an antique diamond ring ! Knew roughly what it was worth due to researching it .Young man ( supposedly Diamond expert) wasn't sure of much !! Asked me what carat it was 1.7 weighed it and offered £119 for the 18 carat gold and £150 ( joke ) for the Diamond 💎 he said he could easily buy one for that ? obviously we said worth more than that ? So he said go elsewhere then. Walked up the road to another jeweller/ pawnbrokers and got £1000 within 10 minutes ,they said it will resell as an Antique ring .So I guess moral of the story is don't expect a Diamond expert in Gold Bank as they don't have one !!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







