Gold Reserves Jewellers Reviews 

Very friendly helpful staff. Quick service. Good standard of work.

Beautiful item & great service, would definitely recommend.

Evie! What a superstar!
I don't normally write reviews but Evie went so far above and beyond with her customer service I felt I had to.
She was super friendly, knowledgeable, knew exactly which rings were in my size, gave me time to consider with no pressure, even showed me the website and told me about other stores as I wasn't sure whether to buy that day or not. I ended up purchasing a ring that day as the experience was so enjoyable because of her. After I had bought my ring I asked if she had long left in work and any plans that evening and she admitted she was supposed to close a couple of minutes before, but not once did I feel rushed! She would have stayed late to secure the sale which shows how dedicated she is. She needs to be front of house and given a raise... or cloned(!) Very happy with the ring itself, looks more expensive than it is and will definitely buy again from you, but I'll find out where Evie is to do it!

Ordering process was easy, plus I was given a discount code for being a first time customer and it was quite late in the day so my only concern was a countdown timer for items to be dispatched that day and I wanted to enquire about something, really it shouldn’t have bothered me but for some reason it did but it wasn’t dispatched after all so I needn’t have rushed to pay really but I was excited in finding something I’ve been looking for, for a while now, but I wanted one at a reasonable price this one was, all sizing looked just perfect going by the photos so I paid, I did send an email but didn’t get a reply, I just wish now that all information was added as the Rope Chain Necklace was thinner than it looked and I expected, as I was looking for a 2cm thickness and the one I received was considerably thinner, I’m sure I could have returned but I’ve decided to keep it anyway.

Fantastic service. Jewellery excellent. Will buy again. Thank you

Quick delivery. Very happy with my earrings

As always excellent service and speedy delivery. Items purchased exceeded expectation as they have in the past

Placed an order which was supposed to be same day despatch, it wasn’t despatched on the day, so I cancelled the order as I knew I was then going to be away when delivery was attempted. I have since contacted Gold Reserves to see if the item is still available to order, I have left two What’s app messages and a voice message yesterday morning but no reply?

Arrived on time. Earrings were beautiful

Brilliant quality lovely friendly service

good presentation, fast delivery , high quality chain on weight as specified. Happy with product and service

Thank you Julie-Ann at Llanelli store today. After having had a good price for some old earrings, she asked me if I had anything else… just a small bag of costume jewellery to go the Charity shop I said. She saw a chain which I thought wasn’t gold but it was!! £185 worth. I cannot believe my luck!

I went there today (Swansea store) and a woman named Dawn served me, I gave her all the bits I have and she was brilliant with me. She went through everything with me and gave me the best price for what I had. I was very happy.

E.Thomas

Received an amazing service by Meg. She was very friendly and informative with what we were selling. Would definitely recommend visiting.

Great service everytime . Quality gold and fast safe shipping. Thanks again gold reserve .

Evie was very friendly and helpful. She helped me choose a ring and allowed me time to try on different ones and never rushed me. She was lovely to talk to and excellent customer service.

Next day delivery service excellent

Ordered a vintage ring and had to have it resized. I couldn't believe how quickly it arrived. Very pleased with service also spoke to two really nice ladies who were very helpful. I highly recommend.