Golds Gym Reviews 

Gold Gym Harrow is nothing short of daylight robbers. The process of canceling my membership has stretched over 3 months, and Mr. Raj Shah, an employee at the Harrow gym, adds insult to injury with his rude and arrogant demeanor. As the front desk person, he lacks the basic skills to handle customers politely. Facility-wise, it's been over a month, and the Jacuzzi remains out of order, the pool water consistently cold, and to top it off, the bathroom shower has no water pressure.

Golds gym Harrow: The gym equipment is good and the classes are great the one major downside is the maintenance side when things break down it takes them ages to fix things. The jacuzzi hasn’t had hot water for coming up to 4 weeks now, and to top it off I went yesterday as well as the jacuzzi being out of order , the steam room wasn’t hot and the swimming pool also had ice cold water too so it wasn’t a great experience, the only thing that worked was the sauna which I couldn’t use because it was full as all the other things weren’t working. Would help if they had the temperature on the wall of the swimming pool so you know how hot the temperature is before you go in. They say they are trying their best to fix the jacuzzi but I’m not so sure as it can’t take so long to fix in London with so many skilled traders. Either they are trying to fix on a budget that’s why it’s not getting fixed or they are not willing to invest in the facilities to put things right once and for all. There is a lot of dissatisfaction recently amongst the members about things not working as they should and the maintenance issues and we all talk amongst ourselves about these things all because they don’t look like they are being addressed with any urgency. Someone even said jokingly they might be doing it purposely to save on the energy bills. The day everything is fixed and maintained properly then I will gladly change my review to 5 stars. I’ve been a member for a few years and everything has been great up to now. I understand that sometimes things break down but really when this happens things should be fixed quickly within days I’d even allow a week but it shouldn’t be 4 weeks and counting. Golds gym Harrow please just get to work 24-7 to get these things sorted quickly with urgency for your members.

Worst gym ever
Charge thereir customers without any proof
Customer service is poor
Dont want to be responsible of what they are doing

Golds Gym Harrow: Unfortunately I have to change my rating to just 1 star. The jacuzzi does not have hot water since over 15 days now. Neither does the swimming pool have hot water. It is very difficult to swim during these cold days. The very purpose of jacuzzi is to unwind, but it is highly disappointing to note that hardly any actions are being taken. Heard today through grapevine that they need a very big overhaul and that the management is reluctant to invest. I do not recommend to join. Don't waste your money here. Also, they publicly mention to leave a 5 star review and get a guest pass worth £15 free. Please don't be short sighted and read the 5 star reviews with a pinch of salt.

I am very pleased with the manager of the gym's Gold Hounslow Mr Lawrence Dsouza. He is a very helpful person. This gym is valuable for the money. The facilities of the gymnasium are superb. The sauna steam spa and swimming pool area were very clean and tidy. The workout for weight lifting and running machines area is very clean & always kept tidy and great facilities. It is valuable for money. I want to recommend the Gold Gym is an excellent choice for everyone. Please have a join and enjoy all the facilities.

Kind Regards
Raju Rana Magar
Feltham

The gym has got excellent facilities with active members of staff maintaining the area at their best. There a lot of equipment's and wide variety of machines to do your work out. Overall, it has got the best resources and facilities.

Gold gym Hanwell is rubbish gym given very poor services plus they cheat people members ship second no cleaning too much smell in gym plus due to use gym shower I got finger infections I cancel my member ship with in 2 days when I need money back and given resin they took extra money and they call me and said we can’t do anything do what you will do this is poor customer services poor gym porn management

Fantastic place should of joined long time ago swimming pool jacuzzi steam rooms gym classes all for £30 a month amazing amazing staff really nice friendly atmosphere Fantastic GAME CHANGER

I absolutely love the spa area,the staff are very welcoming and the gym is huge with all the equipment needed to get fit

I’ve been with Golds gym in Harrow for nearly 4 years. An excellent gym, friendly staff, good equipment & a great gym atmosphere. Great value for money

Friendly, helpful staff and it’s a spacious gym with plenty machines.

Thanks to the many Gold’s Gyms I have visited in the US while travelling. Always an awesome experience especially in Austin. Thanks Andrew Wilson for helping us at reception - a very polite set of people in Austin & fab equipment and aircon. Right on 6th street.

Have been using this gym for a while, Great gym with friendly staff, Specially Kaokab Akber

Best gym helpful staff and a lot of facilities and fun

I went to the Harrow gym to speak to the staff about becoming a member. I wanted to join the gym knowing that I could cancel at any time. The staff member I spoke to told me I could cancel at any time. So I joined. I decided a few weeks later that it wasn't working for me and asked to cancel. They said I cannot cancel. I have been paying membership for 8 months now and they will not let me cancel even though I'm not using the facilities. I have emailed them several times and they don't care. I would not have joined in the first place if the staff member had told me the truth. I am disgusted. Terrible customer care.

Dagenham gold gym money makers,after cancelation I still have to pay for two months even my year contract was finished allready. Reception stuff was rude,first time then I came to cancel my membership they just say that they don’t have cancelation form I think they said because payment have to be in couple days and in that case they can charge for additional two monts. Bad experience at all.

Gold gym is a good gym with nice personal! George was helpfull

Gold gym in Hounslow great place to spend my time in it . To improve my health in all facilities I need for good health. Is got nice and clean swimming pool, Jacuzzi, sauna, steam room, fitness classes and all gym instruments. The staff nice and polite with good Manger Mr Mahdi .

2 years I'm their customer. Used different brunches. I like that in any city I can use my membership. All brunches are clean, comfortable. Good trainers, professionals.