Golds Gym Reviews 

Not making it a safe environment for my Muslim sisters.

53 years old been using gyms all my life practically, left virgin to join this gym great sauna, steam always spotlessly clean great selection of weight lovely front of counter staff really enjoy this gym highly recommend

Great place to workout, solid steam and sauna facilities. Would definitely recommend for any users

I have been going to this gym for coming up to a year now.
From the moment I started I received great service from all staff. Before i joined had a tour around there was a verity of different equitant and machines.
I was also told about the classes and had a look at the timetable and there was loads of different classes which i now regularly attend.
The ladies changing room is always clean the staff are lovely in there. One thing that is also good is that females and males have their own jacuzzi , steam room and sauna.
Their is also a swimming pool.
I really recommend the gym for people that want to come work out and relax , it has changed my life.

Been a member of golds gym hounslow for 7+ years. Just got banned from the gym for giving feedback that the gym machines are always broken.. The manager needs to leave. Their members are staff do not last long becuase of him.

Golds Gym Harrow is an incredibly good gym with facilities that would match David Lloyd but at a fraction of the price ! The staff are very friendly, the Gym has incredible equipment well spread through different floors giving you the freedom to train! The Spin classes are very high energy & motivating !

I have been going golds gym in Harrow for nearly a year and it the best gym to go to.
The staff are very friendly and professional. Very clean in the entire gym. Brilliant equipment.
I also started spin class with Mukesh as the instructor it’s an amazing experience and the best instructor ever I would highly recommend it to anyone who has never done a spin session.
Thank you Mukesh and keep up your excellent session.

Attended Iwa's Body Pump class at Harrow on Wednesday evening. Do not be fooled by her petite, pixie appearance as she is as strong as an ox with the will of a Trojan. So as you are drowning in a pool of your own perspiration, those end of class endorphins really do comfort you. Great energy. Great class.

I am a member of Harrow gym and primarily use the swimming pool and jacuzzi. It can be very pleasant if you choose off peak time which I am able to do

When entering this gym (the UK Harrow gym) for the first time you can be fooled into thinking it’s amazing. The building is period, they have original features, workout over several floors…great.

After time you realise that the floors are uneven and a trip hazard, carpet is peeling and you will fall over at least once during your membership, the walls and ceilings are falling apart, lighting is depressing, music is terrible and little to no effort is put into maintaining the building.

There is no ventilation at all, the air in there is stale and dusty, not to mention the room with the leg press is surely a health hazard, no air movement, smells like the pool air is pumped into it, hot and humid.

Equipment often breaks, 2 of the 5 benches there are dangerous to use, they do not lock securely in positions, have buckled under weight before.

The pool is tiny and over chlorinated, the steam room might as well be the source of the next global pandemic, never cleaned, smells damp, often has litter inside, avoid or risk your own health, complaints have been registered and nothing changes.

Staff are generally friendly and welcoming. Cleaners will literally mop under your feet mid set, no regards for your personal space, which is alarming especially due to covid. Management, specifically Radu is rude and a shambles, there are an abundance of reviews name dropping him and his management, why Golds still have him employed is beyond my understanding.

Just avoid this place.

Do not join this gym in hanwell. I cancelled my membership when covid was at its highest, as I could not longer use the gym to its fullest. As covid restrictions have eased and I feel more confident in going to the gym, today I tried rejoining. I wish I could say this place is professional but it’s far from it. They have refused me rejoining on the basis I cancelled my membership before (I got it cancelled because I was right) look you have lost a potential costumer and I will not be recommending this gym to anyone I will be telling them to stay away! There’s plenty more gyms in Ealing 😂😂 Stay away people and keep safe ✌🏽

Do not join Golds in Hanwell. On joining I was assured that I could cancel at any time when I returned to working in the office and could no longer attend Hanwel. I tried to cancel and they are making me pay until May 2022. There is no customer service in this gym and they ignore concerns when raised. The spa was always crowded even when they had a booking policy but they did nothing. I’ve raised concerns about inappropriate behaviour in the spa and customer services didn’t even acknowledge my concerns. Machines are rarely wiped after use and with little facilities provided to this is it’s not surprising. Again customer services ignored my concern. This company is only concerned about getting your money and dont deserve customers.

I’m very disappointed with their services, I try to cancel my membership after the contract ends, and they didn’t accept that and continued to take my money without my permission. I let them know many times that I want to cancel my membership. In almost a year, I have not been there at all.
Shame on you golds gym..

The gold gym in Hounslow is a very good gym with nice and clean facilities. The staff are extremely polite and very friendly. Fir the last few years that i have been using the gym, i never had any issues. It us extremely good value fir the money and the facilities offered have always been good.

I am a member of the gold gym, and have asked them to cancel my gym membership, as I am no longer living in the country. One of their terms for cancellation is relocation more than 15 miles away, which I have provided proof of, and they are still saying that they would not cancel my membership, so I am now stuck in a contract for a gym I cannot use. The service they provide is terrible and all they want to do is keep people’s money, and lack common sense.

I have been a Goldym member for the last 4yrs they have allowed a company called Civil Enforcement to managed their car park and if you forget to register your car registration will issue you a PCN right away. I am still disputing with them and they are the worse people to deal with. I am now considering ending my membership with Goldgym due to this issue. I couldn't find any manager at Goldgym that I can speak to regarding this matter since this is their car park.

Harrow branch, sent an email cancelling membership a year ago and still being charged, apparently they never have a manager and no access to manager rota and the manager has no email address only club email address which you wait atkeast a month for a reply from

Breaking a contract is a horror story. I resigned from the membership (the manager took care of it) but I was still charged. Half a year later I realised what was happening and of course nobody wanted to take responsibility for what had happened.

Absolutely horrible company. Don’t even bother joining them. Extortionate fees and practices. Moved 200miles away but still demanded I pay for the 2 months notice even though there wasn’t any possible way I could use the gym from 200 miles away.