Golf Direct Online Ltd Reviews 35

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Online purchases without any human interaction are the norm today, however its so good to deal with the team behind this online shop who are very willing to help. I received a first class service... See more

Company replied

Rated 5 out of 5 stars

This is the place to come for any of your golfing needs !! you will find Tony helpfull, pleasant, knowledgable and NEVER leaves you waiting long before responding to emails !! i will have no hesit... See more

Rated 4 out of 5 stars

Thank you to the staff at the Sandown racecourse shop, for their help, knowledge, and assistance when purchasing my Adams 3 wood. It has proved to be a perfect choice, and fortunately my game has impr... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service. Bought a pair of Nike shoes that I love but unfortunately started to leak just under a year after buying. They had a 12 month waterproof guarantee though. James & the team... See more

Company replied

Company details

  1. Golf shop
  2. Golf club

Written by the company

Here at Golf Direct we are fully approved, official distributors of major golf brands including TaylorMade, PowaKaddy, Big Max, Oakley, Lynx, Wilson, Masters, Samsung, Second Chance and many more. Based in the UK, Golf-Direct.co.uk is owned by PGA Golf Professionals. The golf equipment online site has been trading since 2004 and has recorded increased sales year on year based upon good customer service and unbelievably low prices. We’ve come a long way from our humble beginnings and are now proud to be one of the largest online golf retailers in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great equipment!

18 February 2021
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Dan
Many thanks for your kind review and we wish you all the best with your golf when courses reopen!

Rated 5 out of 5 stars

Top Notch A+++

12 February 2021
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Many thanks for your great review and I will pass this on to our staff. It's much appreciated.

Rated 5 out of 5 stars

Great customer service and speedy delivery 5*

I needed a pair of shoes delivered before a weekend game of golf. James was able to get these to me the next working day.

Great communication and product as described. Will definitely use again!

23 October 2020
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Kyle Many thanks for your great review, its much appreciated and I will pass on your comments to James.

Rated 5 out of 5 stars

excellent service

3 October 2020
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi David many thanks for your fantastic review and we are really please you were happy with our service.

Rated 5 out of 5 stars

Good product

Good product. Price was reasonable and quick delivery. Great golf kit ! Thank you

7 May 2020
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Darren Many thanks for your kind review. It's much appreciated and we are pleased you were happy with the golf kit.

Rated 5 out of 5 stars

Excellent golf store

This on-line store offers a great selection of golf apparel. I was able to find the brand, color and size easily. Great communication with their staff. Prompt replies and fast delivery (to Canada). I will buy again from that store. Highly recommended.

18 February 2020
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Pierre Many thanks for your great review.

Rated 5 out of 5 stars

Excellent service from Golf-Direct and…

Excellent service from Golf-Direct and specifically James Howse there. Very good communication and urgency when dealing with a lifestyle voucher query. Will buy again!

17 February 2020
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Charles many thanks for your great review and I will pass your comments on to James.

Rated 5 out of 5 stars

From across the pond my fellow golf mates!!!

So its review time. So I came across golf direct in a search for a brand that isnt available by me. As being I'm from the other side of the pond from Long Island New York. I then found what I was looking for and went to purchase only to find out that they dont deliver to me over here. Ticked off that i could make the purchase online i went to reach out to the company. This is when I got into contact with a man named James. Neither was he very understanding, he was able to work things out so that I can get the delivery I what I wanted to purchase. So excited about it a few days later I got in touch with him and made a second purchase. It took some time to receive my orders but just to show you how great this company and James are. He consistently reached out to me to see if I recieved my orders in which the other day I did. Shipping is a bit steep but then again considering its coming from the U.K. to the U.S. I understand that. The deliveries were very well put together and had a couple of scuffs on the clubs but being the process to get here i dont have much worries about that. As a whole i couldn't be happier with my purchase and love my new equipment. Big thank you to James for making this purchase even possible and for keeping in touch to ensure that my order was delivered and satisfactory. This is a real people's champion of anything golf to purchase and will totally be doing business with golf direct and James again. Wish you guys were here in the states and the fact that I'm purchasing from over here in the U.S. should be testimony to this great golf company. Million thanks again to golf direct and especially to James for making the purchase even happen let alone to professional courtesy he has shown to make sure satisfaction was met. Cheers to you golf mates from across the pond.

23 June 2019
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Brian Many thanks for your fantastic review. We really appreciate you taking the time to send this over. I will certainly pass on your comments to James. Happy Golfing Brian!

Rated 5 out of 5 stars

Nice service!

9 November 2018
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Mr James
Many thanks for your kind review. Its very much appreciated!

Rated 5 out of 5 stars

Excellent service

Excellent service and delivery of our electric trolleys to our home in the south of France. Everything arrived safe and sound and ahead of schedule. Responses to questions very quick and, most importantly, accurate.

I will definitely be recommending Golf Direct to my friends and anyone else.

10 September 2018
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Garry
Many thanks for your great review. Its much appreciated here at Golf Direct.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Bought a pair of Nike shoes that I love but unfortunately started to leak just under a year after buying. They had a 12 month waterproof guarantee though. James & the team were so helpful in liaising with Nike about it & provided a new pair within a week. Great stuff guys. Keep up the good work.

14 March 2018
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Damien
Many thanks for your great review and so pleased you were happy with our service. I will pass on your review to James and the team here at Golf Direct.

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable, will use again, many thanks!

21 December 2017
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Dear Stan
Many thanks for your great review. I will advise the team.
Regards
Tony

Rated 5 out of 5 stars

Fast, honest and reliable!

Fast, honest and reliable. I strongly recommend this online shop.

2 October 2017
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Cadima Many thanks for your great review. I am pleased you were happy with our service.

Rated 5 out of 5 stars

Excellent...

30 August 2017
Unprompted review
Golf Direct Online Ltd logo

Reply from Golf Direct Online Ltd

Hi Oliver
Many thanks for your excellent review. It's much appreciated.
Regards
Tony

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look