Sam and his team have been nothing less than excellent in the various interactions I've had with them. We've ordered a lot of custom items in the last month, ranging from multiple types of golf balls... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Golfballs.com was founded in 1995 and is one of the world’s most tenured e-commerce businesses, as well as the longest-running e-commerce business in golf. We offer a complete selection of new merchandise such as balls, clubs, shoes, apparel, and more from the very best brands in golf. Known as the World Leader in Golf Customization, Golfballs.com prints over 350,000 customized golf balls each week, allowing customers to customize golf balls and gear easily, quickly, and affordably.
United States
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Last week, I ordered Taylor Made golf balls. The balls arrived several days before promised. I realized, however, that I ordered the wrong balls. I called golfballs.com customer service. Without any questions, they provided a refund and a label to return the balls. I was extremely impressed with the customer service that was provided. Golfballs.com earned a loyal customer.
When you order from the USA, the shipment is sent through FEDEX and you are charged duty which make a dozen ball costing over $50.00 / dozen.
Ordered golf balls on sale. Very good price. Arrived in short period of time. Exactly as described on site.
placed an order for" Father's Day", haven't received it yet!
TOM hEIM7/12/17
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.