Update: after I posted the review Golfetail refunded the rest of my money, updating to 3 stars. - Ordered two items, only one item arrived and had a note other was out of stock. I was returned only pa... See more
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This is a hit or miss discount company. Have ordered many items, many have arrived without incident. Some items are very low quality if not named brands. My reason for writing is one of my last or... See more
I ordered a retirement gift for a cowoker 2.5 years ago. About 6 months later, I started receiving 1-2 emails a day. I unsubscribed. I contacted support. This company understands NOTHING about cus... See more
Ordered two pairs of skechers golf shoes. After wearing one pair for a couple of weeks I realized they were too large and decided to return the pair I had not worn. After finishing the return and get... See more
Company details
- Golf club
- also in
- Sporting Goods Shop
Information provided by various external sources
Discount golf equipment
Contact info
United States
- www.golfetail.com
1.9
Poor
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Misrepresented product, No Customer Service
I bought a set of irons here and it was a good experience. So when I wanted a GPS I checked them out. Found a great deal on just the item I was looking for, and placed my order. I received the item in a timely manner, but it was not the item depicted I have tried to contact them numerous times through e-mail and phone but never received a response. Now I have invested money in a product that is like 1980's technology and useless to me.
3 July 2012
Unprompted review
Poor Customer Service
I placed a web order and they took my payment. After not receiving the item, I called their customer service and they told me that there was a computer error and they would not fill the order. They stated they would credit my account and still have not done that. I had to file a complaint with Paypal in order to get a refund. The customer service rep was very rude and unprofessional.
17 February 2010
Unprompted review
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