Spent a few days looking online for a used car after mine was stolen and had just received the insurance payout. I hate the car buying process.. I dislike dealing with private sellers as some are no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Looking for a car for a friend of mine who had to change from manual to automatic , we visited many second hand dealerships . Found the right car here and what a lovely experience it’s had been ! Te... See more
Company replied
I went to Good motors in Aug 2025 and left with a new car. I was assisted by Adrian, who was extremely helpful. The car I went to see I was unsure about, but there was one I had seen online that wasn... See more
Company replied
Flew across from NI to purchase my car from Good Motors. Obviously flying over I needed everything to go smooth and easy and to this end Tariq kept me right. We agreed a price the previous day after t... See more
Company replied
Company details
Written by the company
Good Motors is a Value for Money used car dealer based in Bury Greater Manchester. We are proud to offer you a first-class customer service and very competitive pricing. At Good Motors Ltd we stock a range of used cars to suit all budgets and lifestyles, we are sure to have the right car for you. so please browse our stock list
Contact info
Wellington Street, BL8 2AL, Bury, United Kingdom
- 01617111012
- good.motors@yahoo.com
- www.good-motors.co.uk
4.3
Excellent
368 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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Mazda 2
Despite the poor weather conditions the whole process was seamless and enjoyable, Shaquille was a credit to the company and was both informative and enlightening, thank you Good Motors for providing an essential service with professionalism, enthusiasm and efficiency.
14 December 2025
Unprompted review
Reply from Good Motors
Thank you for your kind words! We’re delighted to hear that your experience with Shaqeel and the Good Motors team was enjoyable, even despite the poor weather. We take pride in providing professional, efficient, and enthusiastic service, and your feedback is greatly appreciated.
Kind regards,
Good Motors Team
5 stars excellent all-round service
13 December 2025
Unprompted review
Reply from Good Motors
Thank you for your 5-star review! We’re delighted to hear you had an excellent experience with Good Motors and truly appreciate your kind feedback.
Kind regards,
Good Motors Team
The experience was the best from any of…
The experience was the best from any of the showrooms we went to really friendly family environment and super helpful and knowledgeable gave us all the time to test drive and make a decision
13 December 2025
Unprompted review
Reply from Good Motors
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with Good Motors and felt at home in our showroom. Providing a friendly, knowledgeable, and patient service is very important to us, and we’re glad it made your decision easier.
Kind regards,
Good Motors Team
Spent a few days looking online for a…
Spent a few days looking online for a used car after mine was stolen and had just received the insurance payout. I hate the car buying process.. I dislike dealing with private sellers as some are not genuine and hide issues, but also aware that traders sell for a little bit more. I was pleasantly surprised that the price I paid was very reasonable. No pushy sales tactics either. Gave me time to look around however didn’t ignore me. Both salesmen were friendly and helpful.
Very easy and relaxed experience and will definitely recommend to anyone looking for a car.
7 December 2025
Unprompted review
Reply from Good Motors
Thank you for sharing your experience! We’re delighted to hear that you found the car buying process with Good Motors easy, relaxed, and enjoyable. It’s great to know our team could provide helpful, friendly service without any pressure, and that you felt confident in your purchase. Your recommendation means a lot to us!
Kind regards,
Good Motors Team
Best selection of cars at good prices…
Best selection of cars at good prices and good people around top service
29 November 2025
Unprompted review
Reply from Good Motors
Thank you for your kind words! We’re thrilled to hear that you enjoyed our selection, pricing, and service. Our team takes pride in providing a positive experience for all our customers, and your feedback is greatly appreciated.
Kind regards,
Good Motors Team
Spoke to Alan regarding purchasing a…
Spoke to Alan regarding purchasing a Tesla - over the moon - extremely friendly and knowledgeable would recommend
18 November 2025
Unprompted review
Reply from Good Motors
Thank you so much for your fantastic feedback! We’re thrilled to hear that Alan could make your Tesla purchase such a positive experience. Providing friendly, knowledgeable, and supportive service is exactly what we aim for at Good Motors, and it’s wonderful to know it made a difference. Your recommendation means a lot to us!
Kind regards,
Good Motors Team
Avoid at all costs
Car broke down within 3 hours of me having it, spoke to them and told them that it wouldn’t start, they advised me to get it to a garage but at no point said that I could use the rac sign up that they apparently offer (no one told me about this until after the car had been repaired). I had to get the car towed at my own expense, to a local dealer who advised that the coil springs were faulty. The car was unable to be driven for a full week after I had purchased it, which meant increased costs for myself, good motors said they would look at reimbursement for the tow, but kept fobbing me off saying that the person I was needing to speak to was away from the office. It has now been nearly 2 weeks and they do not respond to emails or answer the phone. Absolute joke of a company. Avoid.
17 November 2025
Unprompted review
Reply from Good Motors
Thank you for your feedback. We are sorry to hear about the issues you experienced. Upon reporting the problem, the vehicle was inspected and repaired under the manufacturer’s warranty at no cost to you.
We also requested a copy of the invoice for the tow; however, the document provided was not a genuine invoice. We remain happy to review any valid documentation to consider reimbursement.
Regarding RAC cover, this is available to all eligible customers, and we regret if this was not clearly communicated at the time. At Good Motors, we take all customer concerns seriously and remain committed to resolving matters fairly. Please contact us directly with any genuine supporting documentation so we can work toward a resolution.
Kind regards,
Good Motors Team
Reply from Good Motors
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our cars and found our prices great. It’s always our aim to provide fantastic vehicles at excellent value, and your feedback means a lot to the team.
Kind regards,
Good Motors Team
Avoid at all cost
Brought a car and straight away within 30 days car broke down , tried getting a refund but they used bully tactics to try and make me keep the car, so now going to court mot passed with flying colours but after taking my car to my own garage I realised it should've failed
11 November 2025
Unprompted review
Reply from Good Motors
hank you for your feedback. We take all customer concerns seriously and aim to resolve them fairly. Following your report, we thoroughly reviewed the vehicle.
The minor issue you raised was rectified promptly. The reported oil leak was residue from a routine service we had carried out, and the vehicle passed its MOT with all checks in order. Corrosion noted on the car is consistent with vehicles in our climate and does not affect roadworthiness. The intermittent clutch issue you mentioned was not substantiated during our inspection.
As a gesture of goodwill, we returned the vehicle to you with a clean bill of health. Based on our findings and the vehicle’s condition, there were no grounds for refusal.
Should you wish to provide a detailed independent engineer’s report, we would be happy to review it thoroughly and support you in addressing any issues identified. At Good Motors, we remain committed to ensuring that all our vehicles are safe, reliable, and accurately represented.
Kind regards,
Good Motors Team
Avoid at all cost
Brought a vehicle within 7 days my peougot loss power rang the dealer to refuse the car they repaired it and posted the keys through the letter box, tried to resolve the matter with the dealer but his attitude and bully tactics got us nowhere so taking the matter to court . Avoid at all cost as the vehicle was also sold under fradulaunt mot. If you buy a vehicle off them then first thing i advice spend money on your own mot and if you find things that should be on there but not reported on the mot then contact dvsa.
13 November 2025
Unprompted review
Reply from Good Motors
Thank you for your feedback. We would like to clarify that you were not the purchaser of the vehicle and appear to be commenting on behalf of a family member.
At Good Motors, all vehicles undergo thorough inspections and MOT testing prior to sale, and we take all customer concerns seriously. Should the actual purchaser wish to provide a detailed independent engineer’s report, we would be happy to review it thoroughly and support them in resolving any genuine issues.
Kind regards,
Good Motors Team
Be CAREFUL using this company
Bought Ə Dacia Duster from here back in April this year 20 plate with agreeable high mileage at 84000 , did roughly 500 miles then parked on my driveway for 6 months whilst overseas at our holiday home then upon returning put it in for MOT and what next £1000 for repairs and retest......phoned Tony to see if i had any redress or help.
That'llbe a Big Fat SORRY MATE !He's left the company
BE CAREFUL
500 miles!! And stood for 6 months, this vehicle was 'Sold as Seen'(which btw isn't a valid disclaimer these days) and IMO wasn't hadn't been checked out as it needed a new driveshaft and track rod ends
27 October 2025
Unprompted review
Reply from Good Motors
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the issues you’ve experienced with your Dacia Duster. We always aim to ensure our vehicles are thoroughly inspected and fairly priced before sale, but as with any used car, wear and tear can occur—especially after an extended period without use.
Unfortunately, as your vehicle was purchased several months ago and has since been unused for a significant period, we’re unable to assess what may have caused the need for the recent repairs. However, regardless of whether the salesperson you originally dealt with is still part of our team, we continue to honour our customers’ rights and remain committed to providing a high standard of customer service.
We would also advise obtaining a second opinion regarding the repairs, as every repair centre operates as an independent business and may recommend replacing more parts than strictly necessary. A fresh assessment could help clarify what truly needs attention and potentially reduce your costs.
Kind regards,
Good Motors Ltd
Great Place to Buy A Car
Purchased my Lexus NX from Good Motors. Arthur was hands-on, straight-talking and upfront. Great service.
1 May 2025
Unprompted review
Reply from Good Motors
Thank you so much for your review! We’re delighted to hear you had a great experience purchasing your Lexus NX. Arthur and the team always aim to provide honest, straightforward service, and it’s wonderful to know that came through. Enjoy your new car!
Kind regards,
Good Motors Team
Purchased a Nissan Juke recently with…
Purchased a Nissan Juke recently with the help of Adrian, he was super helpful and friendly and he makes a cracking cup of coffee! Wouldn't hesitate to use this garage again.
19 October 2025
Unprompted review
Reply from Good Motors
Thank you for your kind words! We’re thrilled to hear you had a great experience purchasing your Nissan Juke and that Adrian made it even better with his helpful service (and coffee skills!). We look forward to welcoming you back anytime.
Kind regards,
Good Motors Team
Be Warned!!!
Ongoing dispute -
sharing my experience so far.
I purchased a BMW 7 Series from Good Motors Ltd, Bury recently.
Next day after the purchase, I discovered several faults, including an oil leak from the rocker cover (quoted £1,625.99 to repair), split front brake reactor arm bushes (£818.98), a split rear propshaft coupling (£524.76), and rear brake pads & discs that were around 90% worn (£517.79).
Dealer advertised mileage on car as 54k but car has done nearly 56k, and in daily use but not mentioned in the listing. Also claimed to have serviced car but BMW record shows last service done August 2023.
I was also informed that there was an outstanding safety recall on the vehicle that had not been completed before sale, which raised serious safety concerns.
When I contacted the dealership to resolve these issues, the communication was very poor — at one point, staff ended the call abruptly and told me I was “talking nonsense.”
When car was returned after 2nd inspection, staff threatened to leave car on the street.
The case is still ongoing, as I have not yet received a refund or resolution.
Surprisingly, dealer re-listed the car on auto trader even when V5C is in my name and my money yet to be refunded. I’ll update this review once the matter is concluded.
I’m sharing this to help others be aware of my experience so far.
4 October 2025
Unprompted review
Reply from Good Motors
Thank you for taking the time to share your feedback. We are sorry to hear about your concerns and understand how frustrating this situation must have been. At Good Motors Ltd, we take all customer matters seriously and always act in accordance with the Consumer Rights Act 2015 to ensure a fair and lawful resolution.
Following your inspection report, we carried out a thorough review of the vehicle, which helped clarify the underlying issues you raised. Once the investigation was completed, a full refund was issued. We acknowledge that this process took some unavoidable time, but it was important to ensure that all details were properly assessed and resolved in line with procedure.
We would also like to reassure our customers that we do not advertise or re-sell any vehicle until a matter has been fully concluded and ownership has been confirmed.
We remain committed to transparency, fairness, and maintaining high standards of service for all our customers.
Kind regards,
Good Motors Ltd
Thank you for amazing service and…
Thank you for amazing service and helping with insurance and road tax
30 September 2025
Unprompted review
Reply from Good Motors
Thank you for your kind words! We’re delighted to hear you appreciated our help with the service, insurance, and road tax. It’s always our aim to make the car buying process as smooth as possible.
Kind regards,
Good Motors Team
Highly recommended terry and Archie…
Highly recommended terry and Archie super helpful more than excellent
26 September 2025
Unprompted review
Reply from Good Motors
Thank you so much for your recommendation! We’re thrilled to hear that Terry and Archie provided such excellent and helpful service. Your support means a lot to us!
Kind regards,
Good Motors Team
Really pleased with the service…
Really pleased with the service I received from Good Motors. Very friendly team. Saw the car online and the employer talked me through all the specifications. Once I was happy with my choice he arranged delivery to my home address. The courier dropped the car off the next day. He was very friendly and talked again through the process. Would recommend.
20 September 2025
Unprompted review
Reply from Good Motors
Thank you for your wonderful review! We’re delighted to hear you enjoyed a smooth and friendly experience from start to finish, from exploring the car online to having it delivered to your home. Your recommendation means a lot to us!
Kind regards,
Good Motors Team
Duster delivered yesterday with…
Duster delivered yesterday with courtesy. Saddened
by the lack of integrity in not mentioning crease over driver wheel arch and subsequent poor paintwork over..
As to the future, time will tell
Tony Longworth
13 September 2025
Unprompted review
Reply from Good Motors
Thank you for your feedback. We’re sorry to hear that you were disappointed regarding the crease and paintwork on the driver’s wheel arch. We always strive to be transparent about the condition of our vehicles, and in this case, the condition was reflected in the price, consistent with our position as a value-for-money dealership. Additionally, a video of the vehicle was sent to you prior to purchase to provide full visibility.
We appreciate you bringing this to our attention and hope that, over time, your experience with the vehicle and our service will improve. Please don’t hesitate to reach out if you would like to discuss this further.
Kind regards,
Good Motors Team
Looking for a car for a friend of mine…
Looking for a car for a friend of mine who had to change from manual to automatic , we visited many second hand dealerships . Found the right car here and what a lovely experience it’s had been !
Test drove it , assisted my 76 year old friend switch the insurance in the office . What made this dealership stand out from many others we visited it is excellent customer service. Morning was too little , nothing too much . The staff could not have been more courteous , polite . Would highly recommend buying from them
2 September 2025
Unprompted review
Reply from Good Motors
Thank you so much for sharing your wonderful experience with us. We’re delighted to hear that we could help find the right car for your friend and provide the assistance needed to make the transition to an automatic vehicle as smooth as possible.
Our team always strives to offer courteous and personalized service, and it’s great to know that this made your visit stand out. We truly appreciate your recommendation.
Kind regards,
Good Motors Team
Good Experience from Good Motors👍🏻
Bought a Toyota Aygo from good motors . The all round service was excellent. Terry explained everything over the phone, sent a video of the car describing as he video. Very pleased with purchase when delivered by Rob , who also was very helpful also, calling us with update on how soon he would be with us . Also explained everything I needed to know when he dropped car off . I was sceptical about buying a car online I hadn’t seen in person, I must admit . All good and an all round good service from Good motors , Thank you Deirdre & Gary Merry .
1 September 2025
Unprompted review
Reply from Good Motors
Thank you so much for your kind words and for sharing your positive experience with Good Motors. We’re delighted to hear that Terry and Rob provided excellent service and made your online purchase smooth and reassuring.
It’s wonderful to know you’re pleased with your Toyota Aygo and the care taken throughout the delivery process. We truly appreciate your trust and recommendation.
Kind regards,
Good Motors Team
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