Good Motors Reviews 

368
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, approachable, and helpful throughout the entire vehicle purchase journey. People really appreciate the smooth communication, noting that representatives provide clear instructional videos and answer all questions promptly without any pressure. Some reviewers were not happy with post-purchase support, reporting unexpected mechanical faults and various vehicle issues shortly after driving away. Consumers also mentioned experiencing unhelpful communication, rude attitudes, and frustrating difficulties when trying to resolve these urgent problems with the team. Buyers noted that getting proper assistance after discovering these defects proved to be a challenging and stressful situation.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are friendly, approachable, and... See more

Service

Users describe positive interactions with service, highlighting helpful and professional staff who make the... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a wide range of differing experiences. While... See more

Customer service

Clients share ambiguous opinions on customer service. While many reviewers report terrible support, claiming... See more

Quality

Consumers find quality to be disappointing, consistently reporting serious mechanical issues and vehicle... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spent a few days looking online for a used car after mine was stolen and had just received the insurance payout. I hate the car buying process.. I dislike dealing with private sellers as some are no... See more

Company replied

Rated 5 out of 5 stars

Looking for a car for a friend of mine who had to change from manual to automatic , we visited many second hand dealerships . Found the right car here and what a lovely experience it’s had been ! Te... See more

Company replied

Rated 5 out of 5 stars

I went to Good motors in Aug 2025 and left with a new car. I was assisted by Adrian, who was extremely helpful. The car I went to see I was unsure about, but there was one I had seen online that wasn... See more

Company replied

Rated 5 out of 5 stars

Flew across from NI to purchase my car from Good Motors. Obviously flying over I needed everything to go smooth and easy and to this end Tariq kept me right. We agreed a price the previous day after t... See more

Company replied


Company details

  1. Used car dealer

Written by the company

Good Motors is a Value for Money used car dealer based in Bury Greater Manchester. We are proud to offer you a first-class customer service and very competitive pricing. At Good Motors Ltd we stock a range of used cars to suit all budgets and lifestyles, we are sure to have the right car for you. so please browse our stock list


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(368)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely over the moon

I purchased a car without driving or seeing it. The boys at good motors Ltd Where fab from start to finish. My car was delivered today. I am beyond over the moon with it, it's everything they advertised and more. I would 110% recommend them.
Thank you good motors

10 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your wonderful review! We’re thrilled to hear that you’re over the moon with your new car, especially after purchasing it without seeing or driving it in person. We always aim to provide accurate descriptions and ensure our customers are completely satisfied with their purchases, and we’re so glad to know we delivered on that promise.

Your 110% recommendation means the world to us, and we truly appreciate your trust in Good Motors.

If you need anything in the future, please don’t hesitate to reach out. Enjoy your new car!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

This is my second car from Shaqeel at…

This is my second car from Shaqeel at Good Motors. Brilliant service and great prices on the vehicles. Thanks for another smooth purchase.

10 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you for your fantastic review and for returning to us for your second car purchase! We're thrilled to hear that you had another smooth experience with Shaqeel and that you’re happy with both the service and pricing. We truly appreciate your continued trust in Good Motors.

If you need anything in the future, don’t hesitate to reach out. We look forward to helping you again when you're ready for your next vehicle!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Excellent service

Excellent service.

Tony & Shaq made life easy and hassle free.

Would 100% recommend.

8 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your kind words! We're thrilled to hear that Tony and Shaq made your experience easy and hassle-free. Providing excellent service is always our goal, and we’re so glad we could deliver that for you.

Your 100% recommendation means a lot to us, and we truly appreciate your feedback. If you need anything in the future, don’t hesitate to reach out!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Tony is amazing

Tony is amazing, the car garage is very straightforward, honest ethical and supportive.
So glad I found this garage

8 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your fantastic feedback! We’re thrilled to hear that Tony provided you with a positive experience and that you found our garage straightforward, honest, and supportive. It’s always our aim to offer transparent, ethical service, and we’re so glad that resonated with you.

We truly appreciate your kind words, and we’re glad you found us! If you need anything in the future, please don’t hesitate to reach out.

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

I wouldn't go anywhere else

I have been to many car dealers when I bought my first car and ended up falling in love with a little red toyota aygo that only had 20k miles at an amazing price.
The service was amazing, the car was great as long as I had it. I later had a kid and decided to upgrade. In 2020 I bought a toyota prius and was able to part ex my aygo at a great price.
The service again was implacable.
I never got treated differently or like I had no idea what I was doing, which unfortunately was the case at so many other dealerships. The owner takes good care in only selling the best cars at the best prices and hiring the best employees.
I now have number two on the way and it was again time to upgrade. This time, I didn't even bother looking anywhere else and went straight to Good Motors. I picked up my new SUV today and I am completely in love with it.
I don't think I will ever go anywhere else for a car.
Thanks for the amazing service guys.

7 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your heartfelt review! We're absolutely thrilled to hear that you've had such a positive experience with Good Motors not just once, but throughout your entire car-buying journey. It’s an honor to have been a part of helping you upgrade from your Toyota Aygo to your new SUV, and we’re so happy that you’re in love with your new vehicle.

We pride ourselves on offering excellent service, fair prices, and a welcoming environment for every customer, and it’s wonderful to know that you’ve experienced this from the very start. Your loyalty and trust in our team mean the world to us, and we’re so grateful for the opportunity to help you throughout each stage of your journey, including your growing family!

If you ever need anything, we’re always here for you. We look forward to serving you again in the future.

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Bought a bmw from these guys absolutely…

Bought a bmw from these guys absolutely fantastic service and very friendly

7 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience with us and that you’re happy with your BMW. Providing friendly and excellent service is always our priority, and it’s great to know we met your expectations.

If you need anything further, please don’t hesitate to reach out. We truly appreciate your business and hope you enjoy your new car!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Shaqeel and team looked after meI came…

Shaqeel and team looked after meI came from Telford and my 7 series was as described..thank you guys

1 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you for your kind words! We’re so glad to hear that Shaqeel and the team were able to take great care of you, and that your BMW 7 Series was exactly as described. We truly appreciate you making the journey from Telford to visit us, and we’re happy to know that the experience was worth it!

If you need anything in the future, please don’t hesitate to reach out. Thank you again, and enjoy your new car!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Big thank you to the Good motors team a…

Big thank you to the Good motors team a warm, friendly and professional service. Thanks to Archie as well really good guy

1 February 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your kind words! We’re thrilled to hear that you had a warm, friendly, and professional experience with the Good Motors team. Archie will be especially pleased to hear your feedback—he truly appreciates it!

If you need anything in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing Good Motors!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Excellent service from good motors

Excellent service from good motors
Fair prices and genuine people

30 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with us and that you found our prices fair and our team genuine. Providing honest and great service is what we strive for, and we’re so glad it made an impact on your visit.

If you need anything further, please don’t hesitate to reach out. We truly appreciate your feedback and look forward to serving you again in the future!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

5 star service from Geoff had my model…

5 star service from Geoff had my model x delivered to Devon car was as described
Thank you

30 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a 5-star experience with Geoff and that your Model X was exactly as described. It’s great to know the delivery to Devon went smoothly!

If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing Good Motors, and enjoy your new car!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Good Motors helped me buy my dream car.

Good Motors helped me buy my dream car. The specs and condition of the vehicle, are top-notch...

The team was helpful throughout the whole process and I'm thrilled with my car

25 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your fantastic feedback! We’re thrilled to hear that Good Motors helped you find your dream car and that you’re happy with both the specs and condition. Providing a helpful and smooth experience is always our goal, and we’re glad to know you’re thrilled with your purchase.

If you need anything further, don’t hesitate to reach out. Enjoy your dream car, and thanks again for choosing Good Motors!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

I found my new car easily on the…

I found my new car easily on the website. Rang up, cheerful informative staff. I made an appointment to view the car. Shakeel was here early a.m to greet me, car in pristine condition. He handed me the keys and insistent I test drive. Car ideal for me. Paid, paperwork sorted. 5 star company..

25 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found your new car easily on our website and that Shakeel provided you with such a smooth, 5-star experience. We take pride in having a knowledgeable, cheerful team and ensuring our cars are in pristine condition for our customers.

It’s great to know the car was ideal for you and that everything went smoothly from start to finish. If you need anything in the future, please don’t hesitate to reach out!

Thank you again for choosing Good Motors, and enjoy your new car!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Shaqeel secured us a good deal

Shaqeel secured us a good deal! Great man and explained everything throughly thank you so much! 100% recommend.

21 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your kind words! We’re thrilled to hear that Shaqeel was able to secure a great deal for you and provided thorough explanations throughout the process. Your 100% recommendation means a lot to us!

If you need anything in the future, don’t hesitate to reach out. We truly appreciate your feedback and look forward to assisting you again!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Shakeel guided me in the right direction of choosing the perfect car. The car is in immaculate condition and drives well, affordable too! Lovely salesmen and genuine people!

21 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your kind words! We're so happy to hear that Shakeel guided you in finding the perfect car and that you’re thrilled with both the condition and performance of the vehicle. It's wonderful to know you found our team helpful and genuine.

Your feedback means a lot to us, and we’re grateful for your trust in Good Motors. If you need anything in the future, feel free to reach out. Enjoy your new car!

Rated 5 out of 5 stars

Really helpful and friendly staff

Really helpful and friendly staff, easy to get the vehicle sorted and done. Good deal on the car

Will be coming back again, thanks so much

21 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your kind feedback! We’re thrilled to hear that our team provided you with helpful and friendly service, and that the process of getting your vehicle was smooth. We’re also glad you found a good deal on your car!

We look forward to welcoming you back again in the future. If you need anything in the meantime, don't hesitate to reach out. Thanks again for choosing Good Motors!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

We purchased a 2020 Reg Lexus NX300h…

We purchased a 2020 Reg Lexus NX300h with just 11,147 miles on the clock, it’s a superb SUV which is like new. Archie & the Good Motors team gave us plenty of time to look at the vehicle, with no pressure sell at all. Very professional & they gave me a good trade-in price on my Mercedes CLS. Would highly recommend Good Motors if you are looking for a quality used car and we would not hesitate to purchase from them again.
Brian & Julie Allsop - Royton Oldham”

4 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Dear Brian & Julie,

Thank you so much for your fantastic review! We're thrilled to hear that you’re happy with your 2020 Lexus NX300h and that Archie and the team made the process smooth and pressure-free. We always strive to provide a professional experience, and we're so glad you felt that from us. It’s great to know that you were also pleased with the trade-in price for your Mercedes CLS!

Your recommendation means a lot to us, and we truly appreciate your kind words. Should you need anything in the future, we’ll be here for you! We look forward to the opportunity to assist you again.

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Mercedes b250e

I purchased a Mercedes b250e, the price was the best that I found online for the quality and condition of the vehicle, a further discount was applied to the sale price which made it more desirable. The staff are more than helpful, very friendly service, a wide range of vehicles to choose from, I highly recommend Good Motors for your next vehicle, a wide range at very competitive prices. Don’t delay visit Good Motors today. Thanks team and keep up the good work.

1 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the Mercedes B250e at the best price and in excellent condition, and that our team was able to make your experience even more enjoyable with a further discount. We always strive to offer competitive pricing and a wide range of vehicles to choose from.

Your kind words about our friendly and helpful staff mean a lot to us, and we’re grateful for your recommendation. We look forward to assisting you again in the future, and if you ever need anything, please don’t hesitate to reach out.

Thanks again, and enjoy your new vehicle!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Thank you for your helpful service when…

Thank you for your helpful service when purchasing my vw passat from you , i will definitely recommend your company to friends and family !!

11 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your kind words! We're delighted to hear that you had a positive experience purchasing your VW Passat from us. It means a lot to us that you’re willing to recommend Good Motors to your friends and family!

If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing Good Motors, and enjoy your new car!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Smile 😃

Great customer service and lovely person to deal. which made car buying experience very easy, 5 star service
Thanks

13 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a great car-buying experience and that our team made the process easy for you. Your 5-star rating means a lot to us, and we’re glad we could provide the service you were looking for.

If you need anything in the future, don’t hesitate to reach out. Thanks again for choosing Good Motors!

Kind regards,
Good Motors Team

Rated 5 out of 5 stars

Amazing company!

Around three weeks ago I came to buy a car from Good Motors. I have been driving in the uk for over 20 years and I have bought over 100 cars which all had problems but for the first time in my life Good motors has sold me a fantastic car with no problems for a great price. since I have bought this car, I have traveled to places like London and Scotland and it it always efficient and never lets me down. I am really speechless! How is it possible for this price to get a great car which has no problem at all! Thank you Good Motors

13 January 2025
Unprompted review
Good Motors logo

Reply from Good Motors

Thank you so much for your incredible feedback! We’re absolutely thrilled to hear that your experience with Good Motors has been so positive, especially after purchasing over 100 cars in the past. It’s amazing to know that the car you bought from us is performing perfectly and meeting your expectations during your travels to places like London and Scotland.

We pride ourselves on offering reliable, high-quality vehicles at great prices, and we’re so happy to have been able to provide you with a car that’s been a perfect fit. Your kind words mean the world to us, and we appreciate your trust in Good Motors.

If you ever need anything or are looking for another car in the future, we’d be happy to assist. Thanks again for choosing Good Motors, and enjoy the drive!

Kind regards,
Good Motors Team

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