Goodstead Limited Reviews 

176
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Purchased the 'skyfall' Barbour coat on pre-order as sold out everywhere in november.Goodstead recommended by GQ magazine. Used the sizing guide to order which turned out to be a perfect fit- don't re... See more

Rated 5 out of 5 stars

I Collected my Barbour Beacon Heritage Sports Jacket (or Bond Skyfall jacket as it now seems to be known!!) which I preordered mid November from Goodstead. Just wanted to thank Ian and all the Goodste... See more

Rated 5 out of 5 stars

Goodstead was a great experience. The salesperson I spoke with was helpful, patient and clear. Any email I sent resulted in a quick reply. My merchandise was delivered in a timely fashion and the p... See more

Rated 5 out of 5 stars

Ordered some Yuketen Johnson Oxfords. The size was 10 1/2 listed, but were actually only 10. Customer service immediately emailed me and asked if I'd like a refund and apologized for the listing being... See more

Company details

  1. Men's clothes shop
  2. Ladies' clothes shop

Information provided by various external sources

Goodstead is Scotland's leading contemporary fashion store for men and women. Based in the heart of Edinburgh, Goodstead offer a fine selection of brands from around the globe including APC, Barbour, Folk, Henrik Vibskov, Norse Projects, Yuketen, Wood Wood and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

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4.6

All reviews

(176)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

This store has ripped me off over £200

I purchased a coat online on 04/02/13 . The item was returned on 06/02 and I was emailed by "Ian" to say I would be fully refunded.
Today's date, 14/02, I have still not received a refund . I went to their site to find out they have ceased trading. There is no answer to the telephone and any emails are returned undeliverable.
This store owes me £216

14 February 2013
Unprompted review
Rated 3 out of 5 stars

Delivery small print

I dont have too much of an issue. I ordered a shirt for next day delivery at lunchtime and the next day it didn't get delivered. I called and because i order at 12.22, i go into the next days post. The deadline was 12.
Thought that was a bit lame tbh, considering i'd paid a fiver for deliver.
They sorted it out so i got it the following day by royal mail, so got there in the end. They seem like cool people and I may use them again.

8 February 2013
Unprompted review
Rated 2 out of 5 stars

Product has not arrived - I'll get back to you.

31 January 2013
Unprompted review
Goodstead Limited logo

Reply from Goodstead Limited

Hi Alan,

The order hasn't arrived because DHL can't ship to a PO Box address. They are trying to contact you but you provided us with a "0000000000" phone number when placing your order. Please get in touch.

Rated 5 out of 5 stars

Excellent service and great product

Purchased the 'skyfall' Barbour coat on pre-order as sold out everywhere in november.Goodstead recommended by GQ magazine. Used the sizing guide to order which turned out to be a perfect fit- don't rely on your normal sizing use the measurements. I also phoned the store to confirm the sizing (ie from what part of body measured from) and store rep was very informative. Email confirmation sent and recieved the next day. Jacket is fantastic - really pleased and would use Goodstead again.

30 January 2013
Unprompted review
Rated 5 out of 5 stars

Great price, service and delivery.

Goodstead was a great experience. The salesperson I spoke with was helpful, patient and clear. Any email I sent resulted in a quick reply. My merchandise was delivered in a timely fashion and the product was as advertised. High marks all around!

30 January 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

Courteous, polite, knowledgeable and prompt.
They were extremely helpful and did everything they said they would.
I can't fault them.
Would recommend them to anyone.

30 January 2013
Unprompted review
Rated 5 out of 5 stars

barbour jacket

excellent service,my son is delighted with his coat,which Goodsteads gave me the chance to purchase ,after trying at least 12 other companies,i am really grateful.A Brownjohn.

24 January 2013
Unprompted review
Rated 5 out of 5 stars

brilliant,

fast delivery + returns great communication and general service. large selection of designs reasonable priced

23 January 2013
Unprompted review

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