GoPixelCase.com phone case was defective and they refused to honor their Refund Policy
I ordered a Pixel 10 Pro "Armor Slide" case from Go Pixel Case that was advertised as "Magsafe" but the case I received was defective, not magsafe, and would not charge my phone with my magsafe wireless charger.
I tried calling the GoPixelCase Customer Support (CS) phone # to request a full return because the case did not operate as advertised, but the CS phone # was disconnected.
I emailed CS which asked me to provide details on the defect, which I did within 24 hours.
After several days of non-response I emailed CS again.
CS now required me to take a video of my attempts to charge my phone using their defective case, which I did and then emailed the video to CS within 48 hours.
After several days of non-response I emailed CS again for a status. No response.
After several more days of non-response I emailed CS again. No response.
BOTTOM LINE: Go Pixel Case delivered a defective product, failed to honor their own refund policy, and now has ghosted me, apparently to keep my payment.
With no further replies from Go Pixel Case it appears they sometimes deliver defective products, do not honor their return policy, and practice unethical Customer Support.
I recommend that potential customers avoid Go Pixel Case.