Gordon Rigg Garden, Home & Leisure Reviews 882

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

The garden centre is large with a great stock of plants, garden accessories and pots. The garden centre has a nice restaurant with an outside seating area, however, the prices in the restaurant are... See more

Company replied

Rated 5 out of 5 stars

Another very enjoyable visit to Gordon Riggs Todmorden. A long drive for us from Southport but so very pleasant to arrive there. The Garden Cafe lunch,as always , was superb, all the staff are plea... See more

Rated 5 out of 5 stars

Great Garden store that supports the local community well. The plants are good quality. However I bought a pair of town and country gardening gloves for £14.99 from them recently and they fell apert a... See more

Rated 5 out of 5 stars

We've been looking for a garden trough for a while and finally found one online at Gordon Rigg , Rochdale , it was easy to order and pay for. We had a lovely lunch in the cafe, followed by a stroll... See more

Company details

  1. #41 of 51 best companies in Nursery
  2. #79 of 82 best companies in Camping Shop
  3. #352 of 396 best companies in Home Furniture Shop
  4. #32 of 35 best companies in Barbecue Shop
  5. #84 of 93 best companies in Hardware Shop
  6. #25 of 25 best companies in Pest control service

About Gordon Rigg Garden, Home & Leisure

Information provided by various external sources

Gordon Rigg Garden Centre, Todmorden, is one of the largest Garden Centres in the North West, enjoying over 60,000sq. ft. of retail space and was voted best Garden Centre in the North, 2nd best in the UK by Which? Magazine!

Gordon Rigg Garden Centre has a proud, long history, inspiring gardeners since 1945 and remains a family owned and run business offering an exceptional and diverse range of garden and home products at fantastic prices!


Contact info

4.1

Great

TrustScore 4 out of 5

882 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Very poor,ordered an item online,took…

Very poor,ordered an item online,took payment,received phone call next day to say they had no stock of the item even though website said they had. Wad offered alternative which was unsuitable,so then offered full refund which I'm still waiting for.

7 April 2025
Gordon Rigg Garden, Home & Leisure logo

Reply from Gordon Rigg Garden, Home & Leisure

We are sorry that we were unable to fulfil your order of a Harlow Trough Planter. Unfortunately there was error on our EPOS system with regards to quantity leading to this item being available to purchase online when it was in fact out of stock. As soon as we became aware of this issue we got in touch straight away to explain the situation and were able to offer an alternative product however this was not what you wanted which was completely understandable. We then issued you with a full refund which you should now have received. Unfortunately the refund does sometimes take a couple of days to reappear in to your bank account depending on the bank processing time. We hope that this has not deterred you from shopping with us again in the future.

Rated 4 out of 5 stars

Easy pick-up

Items ordered were ready at the Reception desk. Lost a star due to the dismissive attitude of the receptionist.

2 April 2025
Rated 5 out of 5 stars

Order from New Zealand

I ordered a gift basket from New Zealand for my parents birthdays who live in Todmorden. They were absolutely thrilled with the basket and really enjoyed the treats.
Thankyou for making it so easy to order.

19 March 2025
Rated 5 out of 5 stars

Good

Good customer service when I emailed them I got a reply almost straight away

26 March 2025
Rated 5 out of 5 stars

Gift card ordered on line

I ordered a gift card which was promptly posted put. However, after 10 days it hadn't been received so I made contact. Brilliant customer service, they posted out another card the same day, even going to the trouble of taking it personally to the post box!
Both the cards were received together 2 days later. The delay the fault of the Post Office and not Gordon Rigg.

9 January 2025
Rated 5 out of 5 stars

Christmas lights.

I was born and raised in Littleborough then moved down to Milton Keynes, once I found out that Gordon Rigg actually posted nation wide, I was delighted. What ever I buy always arrives in excellent condition and is always top quality. Thank you.

2 January 2025

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