GoStudent Reviews 

27,616
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’m so glad we were introduced to Go Student via my daughter’s school. Ben Myers from start to finish helped us set up an account for my daughter, he has been supportive and informative the entire... See more

Rated 5 out of 5 stars

Antrea A. is the most best maths teacher my daughter has ever had. She always gives her time to learn and understand the subject before she moves to the next level. Very calm teacher and compassionate... See more

Rated 1 out of 5 stars

Contract started 28.01.26. Had weekly sessions 4 per month . 29.04.26 problem began. No lessons for two weeks due to cancellation from tutor no way to rebook as her diary was not available right up to... See more

Company replied

Rated 5 out of 5 stars

The tutor was very non-judgemental and down-to-earth. I came into the lesson with limited knowledge of the subject, but they made me feel comfortable asking questions and guided me in the right direc... See more

Company details

  1. Online marketplace

Written by the company

GoStudent ist einer der weltweit führenden Nachhilfeanbieter mit Sitz in Österreich und Niederlassungen in Deutschland, Großbritannien, Frankreich, Italien, Spanien, Griechenland, Polen, Türkei und der Niederlande. Wir bieten personalisierten Einzelunterricht an und bringen Schüler mit den idealen Nachhilfelehrkräften zusammen, um die besten Lernerfahrungen zu erzielen. GoStudent bietet Nachhilfe in über 30 Schulfächern für jedes Alter und jede Schulstufe an. Unser personalisierter Einzelunterricht findet in unserem interaktiven Online-Klassenzimmer GoChat statt und wird individuell jedem Lernziel angepasst. Flexible Planung und Umbuchung ist möglich, um den Unterricht in einen vollen Terminkalender zu integrieren – so kann das Lernen jederzeit und überall stattfinden. Lies, was unsere Community aus Eltern und Schülern in ihren Bewertungen über Nachhilfe mit GoStudent zu sagen hat. Möchtest du deine eigene Bewertung hinterlassen? Teile noch heute deine Erfahrungen mit GoStudent Nachhilfe. GoStudent is one of the world’s leading tutoring providers, based in Austria with a presence in Germany, UK, France, Italy, Spain, Greece, Poland, Turkey and the Netherlands. We offer one-to-one online tutoring, pairing students with a perfectly matched tutor for the best learning experience. GoStudent offers 30+ subjects, with tutors to suit all ages and levels. Our One-to-one lessons take place in our interactive online classroom, and are tailored to support any learning goal. Flexible scheduling and rescheduling to fit lessons into a busy diary - and learning can take place anytime, anywhere. See what our community of parents and students have to say in their reviews of tutoring with GoStudent. Want to leave your own review? Share your tutoring experiences with GoStudent today.


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4.4

Excellent

TrustScore 4.5 out of 5

28k reviews

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4.4

All reviews

(27,616)

4,638 reviews in the last 12 months

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Rated 1 out of 5 stars

Refund Request Denied - Made me pay for Tutor's Sick day

I am going around in circles trying to get a refund for a tutorial that never took place. They are hoping I will just give up trying to recover it. Wish me luck. I will report back with the outcome.

Absolutely disgusting, no refund in sight, so basically I paid for the tutor to be ill and to keep us waiting for almost 30 minutes in the hope that she would arrive online. So much of my time has been spent trying to get back my £30.00. Be very careful when dealing with Gostudent

13 July 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear customer,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 5 out of 5 stars

Zarnab is doing great job

Zarnab is doing great job. We very pleased with her teaching work. She is very professional, if child doesn't get something, she will find the way how to explain it. Very recommend her!

9 July 2026
Rated 5 out of 5 stars

We were looking for a tutor with coding…

We were looking for a tutor with coding and computing expertise for both of our sons. They were at different stages in their eductaional path: One in Year 11, the other in Year 7. Aaron D'Mello assisted them with tailored lessons, finding a personal way to engage them in the subjects: Being encouraging and clear in his explanation, challenging their thinking constructively. We also managed to keep good lines of communication to plan the lessons for each other boys. We surely recommend Aaron as a great tutor able to access the children's potential.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Julie is so friendly and never rushes…

Julie is so friendly and never rushes to correct my daughter - she will give her enough processing time and politely ask her to check it twice to encourage confidence. My daughter is looking forward to continuing through GcSE years with Julie for Maths and also potentially science.

8 July 2026
Rated 1 out of 5 stars

Very disappointed with GoStudent

Very disappointed with GoStudent. They kept trying to charge my bank account, and I reported the issue multiple times without a satisfactory resolution. Be careful, read the contract carefully, and monitor your payments.
They are scams

9 July 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Hello,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 4 out of 5 stars

Good Tutoring

Avoid this service.

The tutor was great, and we only needed the service for six months. I was told there was a six-month minimum term, so I expected the subscription to end after that period.

Imagine my surprise when another payment was taken from my account after the six months had ended. When I contacted the GS AI assistant, I was told the subscription had automatically renewed by default. At no point was this made clear to me.

I’m currently waiting for GoStudent to respond to my request for a full refund and immediate cancellation. In my view, automatically renewing a subscription without the customer’s explicit consent is unacceptable. It’s shocking that this is the default setting, especially when it isn’t clearly explained upfront.

Update: I had a good experience with Go Student overall. The tutor was excellent, and the lessons were very good. My only issue was with the auto-renewal of my subscription, but this was eventually resolved. I received a refund and the matter was handled professionally. Based on my overall experience, I would recommend Go Student, especially because of the quality of the tutoring and the way the issue was resolved in the end.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST!

AVOID AT ALL COST!! I CANCELLED WITH THEM AND THEY STILL TRY TO CALL KMT PLUS TRIED TO TAKE MONEY OUT MY BANK UNAUTHORISED!! A BUNCH OF MATERIALISTIC MONEY GRABBERS!!

6 July 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Ron,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 5 out of 5 stars

Tutor!!

My tutor is incredibly patient and is very flexible with what she teaches. Lessons always seem to go great, and she always likes to give a challenge when possible, being there to help along the way with different struggles. Would recommend GoStudent immensley!

4 July 2026
Rated 1 out of 5 stars

DO NOT USE GOSTUDENT

To all Parents. Please do not use GoStudent. They have taken a material sum of money from my bank account via DDR and are refusing to give it back, even though I have no need for any further lessons. DO NOT USE

3 July 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Michael,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’re already looking into the matter and will reach out to you directly.

If you need support in the meantime, our Customer Service Team is available via WhatsApp on +44 7576 171399.

Best wishes,
Your GoStudent Team

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