GoStudent Reviews 

27,623
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’m so glad we were introduced to Go Student via my daughter’s school. Ben Myers from start to finish helped us set up an account for my daughter, he has been supportive and informative the entire... See more

Rated 1 out of 5 stars

Contract started 28.01.26. Had weekly sessions 4 per month . 29.04.26 problem began. No lessons for two weeks due to cancellation from tutor no way to rebook as her diary was not available right up to... See more

Company replied

Rated 5 out of 5 stars

my experience with go student really helped boost my confidence for gcse season. especially my tutor chloe, she gave me amazing tips for english and really helped me feel prepared to sit my exams, i l... See more

Rated 5 out of 5 stars

Antrea A. is the most best maths teacher my daughter has ever had. She always gives her time to learn and understand the subject before she moves to the next level. Very calm teacher and compassionate... See more

Company details

  1. Online marketplace

Written by the company

GoStudent ist einer der weltweit führenden Nachhilfeanbieter mit Sitz in Österreich und Niederlassungen in Deutschland, Großbritannien, Frankreich, Italien, Spanien, Griechenland, Polen, Türkei und der Niederlande. Wir bieten personalisierten Einzelunterricht an und bringen Schüler mit den idealen Nachhilfelehrkräften zusammen, um die besten Lernerfahrungen zu erzielen. GoStudent bietet Nachhilfe in über 30 Schulfächern für jedes Alter und jede Schulstufe an. Unser personalisierter Einzelunterricht findet in unserem interaktiven Online-Klassenzimmer GoChat statt und wird individuell jedem Lernziel angepasst. Flexible Planung und Umbuchung ist möglich, um den Unterricht in einen vollen Terminkalender zu integrieren – so kann das Lernen jederzeit und überall stattfinden. Lies, was unsere Community aus Eltern und Schülern in ihren Bewertungen über Nachhilfe mit GoStudent zu sagen hat. Möchtest du deine eigene Bewertung hinterlassen? Teile noch heute deine Erfahrungen mit GoStudent Nachhilfe. GoStudent is one of the world’s leading tutoring providers, based in Austria with a presence in Germany, UK, France, Italy, Spain, Greece, Poland, Turkey and the Netherlands. We offer one-to-one online tutoring, pairing students with a perfectly matched tutor for the best learning experience. GoStudent offers 30+ subjects, with tutors to suit all ages and levels. Our One-to-one lessons take place in our interactive online classroom, and are tailored to support any learning goal. Flexible scheduling and rescheduling to fit lessons into a busy diary - and learning can take place anytime, anywhere. See what our community of parents and students have to say in their reviews of tutoring with GoStudent. Want to leave your own review? Share your tutoring experiences with GoStudent today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(27,623)

4,645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be ware of auto renewal (even when turned off)

I see many on here have similar experiences. Good tutor but a very bad company to deal with.
on completion of our 36 month contract and after we disabled the auto renewal, They still renewed the contract for another 36 months. after i realised it too late they refused to cancel it.

5 June 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Alan,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’re already looking into the matter and will reach out to you directly.

If you need support in the meantime, our Customer Service Team is available via WhatsApp on +44 7576 171399.

Best wishes,
Your GoStudent Team

Rated 4 out of 5 stars

Make difference for everyone

I enjoyed with my students who needs help maths, easy to booking and access platform however payment is getting decreased so I am not happy with this so that’s why ı don’t prefer to take more students anymore.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Tutoring for English Literature and Language

I do a niche exam board for English, making it hard to find resources for it. Jasmin Waked, my tutor made sure I had plenty of resources available and always made me feel like I could ask questions. Her teaching style is concise but informative, which helped me stay focused for the 50 min session and also learn. She made me feel more confident about my exams, due to her empathy and overall kindness.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Terry fab economics tutor

Terry was an excellent economics tutor , he helped me not only secure and fully understand the foundations of the subject but explained the complex theories and exam technique in a simple and digestible way allowing me to feel much more confident in the subject. The sessions were always interesting and engaging . Highly recommended.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Whilst the tutor is good for my son the…

Whilst the tutor is good for my son the service of constant is really bad I have been with them for 1 year 4 months I told them I want to cancel now as my son is coming to end of exams and no longer need there service they won’t let me cancel and are charging me £124 a month saying I can’t cancel till Feb 2027 even though he no longer needs tutoring I don’t have any other kids I have been trying to cancel and ask for a call back since 11th May all I get is AI responses it’s actually quite disgusting

11 May 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Naphtali,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’re already looking into the matter and will reach out to you directly.

If you need support in the meantime, our Customer Service Team is available via WhatsApp on +44 7576 171399.

Best wishes,
Your GoStudent Team

Rated 5 out of 5 stars

I had Terry as my tutor for economics

I had Terry as my tutor for economics. I have had over 10 tutors and I can confidently say that he is definitely the best. He is very kind and answers questions that you ask him. He also explains concepts very well and makes the lessons fun.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Terrence as an amazing a-level history tutor

Terrence has been an exceptional AQA A‑Level History tutor, especially for the Tudors and Russia topics. He has a real talent for breaking down complex ideas clearly and making even the densest content feel engaging and enjoyable to learn.

His support with essay structure and exam technique made a huge difference to my confidence. Over time, my essays became far more analytical, and I finally started to understand interpretations properly, which was something I had struggled with before. I even began seeing clear improvements in my writing, which my school teacher also noticed.

What stood out most was Terrence’s teaching style: patient, supportive, organised, calm, and genuinely enthusiastic about the subject. He created a learning environment where I felt comfortable asking questions and motivated to improve.

I’m truly grateful for his help and would highly recommend Terrence to any A‑Level History student looking for a tutor who is both knowledgeable and encouraging.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

I had the worst experience in my life…

I had the worst experience in my life with this tutorial company. The tutorial level was really low… and a lot of cancellations were done by the tutorials at the last moment ( very often not refunded). The worst part came after the contract expired as the company kept charging me without telling me because of automated renewal… NO RECOMMENDED

2 June 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Tania,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 5 out of 5 stars

Just what we needed!

Lessons are easy to book and flexible, we have a fantastic tutor who my son engages brilliantly with and the whole offering is perfect for our requirements - I don't think the tutoring process could be any better!

30 May 2026
Rated 5 out of 5 stars

Economics tutor Terrence White with Go Student

Go student has been really helpful in the last 6 months leading up to my A-levels. By helping me to consolidate my knowledge and work on exam technique, I feel so much more confident for my exams and overall much more prepared. I couldn't recomend working with Terrence White enough if looking for an economics tutor. He tought me loads throughout our time working together and always mannaged to make our sessions light hearted and fun at the same time. I always looked forward to our weekly sessions not only for the learning but the conversation. :)

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Great tutor, beware of the memberships

I would like to update my review as of today 10th June and firstly say thanks to Salmah from Customer Support team and Ben Godfrey, who replied promptly to my email. I am happy with how the below problem was resolved and also the cancellation of the membership was approved within a week. So, overall experience is quite positive, and I would use the website again for my daughter. As I said, I have nothing but amazing things to say for our Maths tutor Sam Forrest.
My only recommendation is the Memberships T&C to be explained in detail at the very beginning to customers.

"I signed up with GoStudent for a 9-month tutoring package for my son’s GCSE Maths preparation, consisting of 6 lessons per month. The agreement was for 9 months, which ended in May.

To my surprise, on 1st June I was charged again for another 6 lessons. At no point was it made clear to me that the membership would automatically roll over, so this unexpected payment came as a shock. With GCSEs finishing in just two weeks, I have no need for an additional block of lessons and certainly hadn’t budgeted for this money to leave my account.

I have contacted GoStudent requesting cancellation and a refund, and I hope the matter can be resolved quickly and fairly. I will update my review once I receive a response.

That said, I want to highlight that our Maths tutor, Sam, has been absolutely brilliant. He has been professional, supportive, and instrumental in helping my son prepare for his GCSEs. We have nothing but positive things to say about his tutoring.

Unfortunately, the unexpected charge has left a bitter taste and has overshadowed what was otherwise a very positive experience. I have been recommending GoStudent, however this will change now.. Hopefully this resolves quickly and I can update my rating once GoStudent reply."

1 June 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Maria,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’re already looking into the matter and will reach out to you directly.

If you need support in the meantime, our Customer Service Team is available via WhatsApp on +44 7576 171399.

Best wishes,
Your GoStudent Team

Rated 5 out of 5 stars

My economics tutoring experience.

Terry was an amazing economics tutor, he has real in depth knowledge about economics both at the school level with in depth knowledge about the course and specification but also about the economy of not only the UK but the world economy as well. I learnt many interesting facts and figuires from him, whilst also getting to know him personally. He never made the lessons feel as if I was in a classroom, rather they were discussions on the content. He was timely in marking my submitted essays and was always ready to provide feedback. I will defintely miss working with him, I have made real imrpovement in essay wriring and skills and knowledge over the past year. I would recomment the site as well as it is easy to navigate and good to use even when not in a session.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Chloe has been far more than a French…

Chloe has been far more than a French tutor—she’s been a mentor. My daughter used lacked confidence in French but Chloe created an engaging environment and helped her greatly improve. She now actually enjoys French and did very well at her recent exams.

30 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look