Sunwave gas+power Reviews 

226
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable... See more

Rated 1 out of 5 stars

They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunw... See more

Rated 5 out of 5 stars

The cost of electrical bills are higher during the colder months and Sunwave helps customers save money. Not only do i save money thru the winter season, I save money all year long. Sunwave let the cu... See more

Rated 5 out of 5 stars

After my contract with another power provider expired, they immediately jacked up the kw cost higher then what my electric company charged. I did an online search and found sunwave. The transition was... See more

Company details

  1. Electric utility company
  2. also in
  3. Gas company
  4. Housing utility company

Information provided by various external sources

Sunwave Gas & Power supplies electric generation service to thousands of homeowners and business consumers across North America. Choosing Sunwave is easy. We offer simple-to-understand plans at affordable prices. "Energy simplified" captures our philosophy that purchasing energy should be stress-free.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

226 reviews

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2.6

All reviews

(226)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very happy with sun wave,i most surly …

very happy with sun wave,i most surly would recommend this company to other people,you know the old saying,word of mouth is the best advertisement,thank you sun wave.very happy and pleased customer,this is my third year with sun wave.

15 September 2017
Unprompted review
Rated 5 out of 5 stars

Sunwave Has great customer service

Sunwave has been great to work with. They make the electrical distribution charges very understandable. And they also tell you that as long as you stay with sunwave you can transfer ito cheaper rates at any time without paying termination fees. The customer service people who speak with you on the phone are very nice.

5 September 2017
Unprompted review
Rated 5 out of 5 stars

Thank you Sunwave

We are repeat customers. They have a good selection of rates and time contracts. Always notify us well in advance of the end of our current contract. Very friendly on the phone.

24 August 2017
Unprompted review
Rated 5 out of 5 stars

I would recommend Sunwave

I would recommend Sunwave. I did not like that you wanted to hike up my rate, higher than Eversource's rate, for one month until the new rate took place. That is why I left you. While I was enrolled you were good. I also don't like having a $50 fee in case I wanted to change before the 6 months was up.

31 July 2017
Unprompted review
Rated 5 out of 5 stars

Superb customer service!

We chose to re-signup with Sunwave because of our past good experience, their excellent customer service and good rate/terms. When I had a question, their customer service was quick to respond - and not with just a auto-response. The reps read my question and actually responded to me in a friendly helpful manner. I trust my upcoming association will bring the same.

28 July 2017
Unprompted review

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