Government Auction Reviews 

187
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Yolanda is awesome! Without going into to much detail, My partners and I needed to rearrange some assets due to our investing strategy changing. We came to Yolanda with our situation. She made a sugge... See more

Company replied

Rated 5 out of 5 stars

I called government auction today and was helped by Yolanda. I am visiting away from home and do not have easy access to the internet. Yolanda went above and beyond by snipping images and texting the... See more

Rated 1 out of 5 stars

They took $30 for me for absolutely no reason and it was not authorized. In fact once I started looking around the site it looked shady and I uninstalled it however I'm still being charged that $30

Company replied

Rated 5 out of 5 stars

I had been having problems lately with my log in and updated payment info so I called to get some help. I was connected with Yolanda Acevedo who went above and beyond to get me and my account back on... See more

Company replied

Company details

  1. Auction house

Written by the company

Established over 12 years ago as a clearinghouse for unimproved land, Government Auction is one of the largest and most reputable online surplus land auction companies in the United States. Having sold over 20,000 properties, Government Auction has established a solid track record and credibility in the online land auction marketplace as a top land auction site. Government Auction is not a governmental agency, but a private company that works closely with a variety of state agencies and other sources to find and purchase parcels of land in bulk. We buy raw land for investment, and real estate from state, county and city governments through foreclosures, tax lien sales, and surplus land and liquidation sales. Government Auction specializes in offering real estate to a variety of properties that fit the needs of novice, first-time buyers, experienced land investors and corporate clients through auctions. In fact, most of our buyers are simply people wanting to make a solid investment in buying vacant land or land for sale by owner.Browse and bid on hundreds of government land for sale properties today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(187)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had the pleasure of working with…SylviaSylvia

I had the pleasure of working with sylvia, she took care of all my needs very efficiently and competently. Very nice outfit to do business with they are efficient and competent.

27 December 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you for the positive feedback on our company and Sylvia. Much appreciated. - The Customer Service Team

Rated 1 out of 5 stars

Not today, Satan

Please note that every 5* review is “organic” and never “verified”
Look across different sites and notice how there are about 75% gushing reviews about the customer service, and 25% 1*, people who have seem to feel like they have been scammed, and they can’t get ahold of anyone at the company. Compare that to other businesses, usually there is way more in the middle.

Also: Read the fine print. Unfortunately for them, this disclaimer has a fatal flaw. I’ll leave them guessing for now.

“GovernmentAuction.com does its best to describe all items accurately. All items are sold "as is" and neither GovernmentAuction.com nor any consignor makes any warranties or representation of any kind or nature with respect to the property. In no event shall GovernmentAuction.com be responsible for the correctness, nor deemed to have made any representation or warranty of description, genuineness, authorship, attribution, provenance, period, culture, source, origin or condition of the item, and no statement made at the sale or in the bill of sale or invoice or elsewhere shall be deemed such a warranty of representation or an assumption of liability.”

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Great so far

I have been down on my luck financially and I've made some purchases i would've otherwise been crazy of thinking I can attain, I am currently waiting for them to arrive but so far the only complaint I can think of is the menu on the web is a little messy but very easy to get the hang of and when you do, the experience is without flaw and overall just fun.

8 December 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you for the positive feedback - The Customer Service Team

Rated 5 out of 5 stars

The customer service with this company…

The customer service with this company is excellent, Sylvia helped me with all my questions and concerns. Keep up the great work

1 December 2024
Unprompted review
Government Auction logo

Reply from Government Auction

We very much appreciate the positive feedback on our customer service (and our team member Sylvia). - the Customer Service Team

Rated 5 out of 5 stars

Mrs. Sylvia

Mrs. Slyvia is an excellent example of an All Star Customer Service Representative. I contacted her seeking assistance to lessen and simplify the shipping of my products. Mrs. Sylvia, listened, contacted the appropriate people to assist with my request and completed all the necessary paperwork. Her timeliness is appreciated and shows her true desire to help. Thank you.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Mike is the bomb always willing to help with the 10,000 questions I helped him with lol. I definitely recommend this company to any of the others like them. They’re great!

12 November 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you - your review on our customer service (and our ability to answer your questions) is much appreciated - The Customer Service Team

Rated 5 out of 5 stars

5 STARS

5 STARS ! I have noting but a Positive things to say about Government Auction. Yolanda, Silvia, have been outstanding at customer service. I felt like I was dealing with friends, Not some big company run around. Tom Also found a issue on a purchase but quickly resolved the issue. A true Pleasure to deal with all of them.
Thank you Government Auction. Trust me you can Trust them.

9 October 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Really appreciate that positive feedback on our service. Thank you - the Customer Service Team

Rated 5 out of 5 stars

I finally got my dream land thanks to…

I finally got my dream land thanks to government auction they are really kind

8 September 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thanks so much for that positive feedback. We love serving our land buying customers. - The Customer Service Team

Rated 5 out of 5 stars

Quick reply.

SylviaF responded quickly to my email questions, which was very helpful. I look forward to future purchase considerations and auction biddings.

17 August 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you so much for the positive feedback. It was a pleasure to serve you. - Customer Service Team

Rated 5 out of 5 stars

I was nervous at first

I was nervous at first, but this is the second purchase I've made through the auction site. It's easy to use and my items arrive quickly.

9 July 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you for the positive feedback, we really appreciate it. - the Customer Service Team

Rated 5 out of 5 stars

Nick is absolutely amazing

Nick is absolutely amazing, replies quickly he was very helpful, educated and provided so many resources. This is a wonderful platform.

25 June 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thanks so much for the positive feedback. - the Customer Service Team

Rated 5 out of 5 stars

This auction site is GREAT

This auction site is GREAT, they offer high quality products and the customer support is outstanding !

19 June 2024
Unprompted review
Government Auction logo

Reply from Government Auction

We spend a lot of time on ensuring the website is clear and easy to use, so thank you for that positive feedback. - the Customer Service Team

Rated 5 out of 5 stars

Great Customer Service!

Sylvia was so easy and professional and quick to work with. I ended up not being able to purchase my land due to a mess-up with my paycheck, but I plan on using this site in the future, because I know I can trust them.

3 June 2024
Unprompted review
Government Auction logo

Reply from Government Auction

We really appreciate the positive feedback. - The Customer Service Team

Rated 5 out of 5 stars

This was a great experience

This was a great experience to buy investment land. The process was simple and easy to follow. Will be picking up other properties soon.

13 May 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thanks so much Rebecca, we really appreciate the positive feedback. - the customer support team

Rated 5 out of 5 stars

I buy from them when I can and I have…

I buy from them when I can and I have ask sometimes about shipping cost when I have several things of the same origin and sylvia Flores always make it easier to understand and assist me. She has good phone use and always pleasant.

23 May 2024
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you Ricky, we really appreciate your business and the positive feedback. - The Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look