GPS City Reviews 

77
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought a watch on EBay decided to return it and I followed all of the rules to not get charged a restocking fee and they still charged me one! Absolute scam artists!!

Rated 2 out of 5 stars

Purchased a supposedly new GPS from GPScity.ca 2 months ago. Didn't work correctly since day one and potentially was a re-manufactured or open box item. Unit stopped working completely last week. Supp... See more

Rated 1 out of 5 stars

Do not be duped. This company should not be posing for Amazon and then stealing Amazon sales. I trusted them behind the disguise of Amazon. After they took the sale and charge to account they add a... See more

Rated 1 out of 5 stars

Steer WELL CLEAR of GPS City. I purchased a 610 Montana new from them. It failed within 12 months. They replaced it with a used, apparantly refurbished unit. History unknown? Yes GAVE ME A SECO... See more

Company details

  1. Music shop
  2. Computer Accessories Shop
  3. Computer & Accessories store
  4. Computer Shop
  5. Hobby shop

Information provided by various external sources

GPSCity.com has everything GPS and RAM Mount. We carry GPS, RAM Mounts and GPS Accessories for Garmin GPS, Lowrance GPS, Magellan GPS, TomTom GPS, Holux GPS and more. RAM Mounts include GPS Mounts , Laptop Vehicle Mounts, Motorcycle Mounts, Marine Mounts and more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(77)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prices always good

Prices always good, but the best part is the support and knowledge quick and easy through email or the q&a process

17 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Selection on Ram mounts

I was looking for a Ram mount for my Tablet, I tried Amazon first to be honest but could not find the model I was looking for. I did a quick google search for the model and GPS City came up. I took a look at the selection of Ram mounts they have which is way more then Amazon by the way. Found what I was looking for and ordered it. The ordering process is really smooth. I now have a a new go to for ordering Ram mounts

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Everything I need- they have - no need for Amazon now!

What I like best about GPS City (aside that they are in Canada like me :) is that they have incredible selection in their stock. They have had every single item I've looked for and it's a huge plus. I don't even look at Amazon anymore for this kind of gear!

Websites great too. I would just suggest on their product listing pages they allow more items to be shown. Sometimes it says 2,000 items in results lol that's a lot of clicking...

16 October 2020
Unprompted review
Rated 5 out of 5 stars

GPScity takes care of their customers

I recently ordered a part from GPScity. The wrong part came in so I emailed them. They went above and beyond to make it correct by shipping the correct part the same day and told me to keep the wrong part. I did however mail back the wrong one because I didn't pay for it. Thanks, GPScity!

11 October 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. Fast shipping. Good pricing and good website. What more could I ask for? Where I go for all my RAM Mounts.

23 September 2020
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for their…

I have nothing but praise for their customer service. They responded immediately and went above and beyond to ensure I was satisfied. I’ve bought around $5000 worth of Garmin equipment from them in several orders and always received the items quickly and as advertised.
My experience is with the Canadian site, and I’m confused at the negative reviews since there the complete opposite of my experience. I usually don’t bother writing reviews for ‘good’ service but I will for outstanding service.

14 September 2020
Unprompted review
Rated 1 out of 5 stars

Steer WELL CLEAR of GPS City.

Steer WELL CLEAR of GPS City.
I purchased a 610 Montana new from them.
It failed within 12 months.
They replaced it with a used, apparantly refurbished unit. History unknown?
Yes GAVE ME A SECOND HAND UNIT.
Now some 30 months later the outer case has rotted & the on/off button has disintegrated.
GPS City don't want to know. Disreputable customer service.

5 September 2020
Unprompted review
Rated 1 out of 5 stars

GPS "RIP OFF" CITY BUYER BEWARE

I ordered a garmin fishfinder. I then found a newer model $200 cheaper at Cabelas. I never opened the package and returned it with the label they sent me. Today they notified me that they were deducting $200 because the unit came back in a "unsellable" condition. That's funny since the damn package was never opened! I contacted customer service and was told my case was closed and to take it up with Ebay. I filed a complaint with Ebay. They sided with me and the full refund was issued. Thanks Ebay, screw you gps rip off city!!!

8 July 2020
Unprompted review
Rated 1 out of 5 stars

My package arrived postage due ($8.50)

My package arrived postage due ($8.50). They offered to refund me if I went to the post office to pay the postage due. I did. Then they refused to refund me. What kind of a rinky dink outfit would anger a customer over $8.50 over an issue that should have been between USPS and the company that. Supposedly purchased the postage and tracking?

28 May 2020
Unprompted review
Rated 1 out of 5 stars

Extortionate shipping costs

Extortionate shipping costs
Bought a ram mount for £6.00 through eBay immediately realised that the postage was going to be £34.00 so cancelled my order within 2 minutes, also emailed them to ensure the cancellation took place, they insisted on posting it out whatever and wouldn’t cancel
Sent it back at cost of £10.00 only
NoW I have all my money back thanks to ebay sorting it out
Wouldn’t use again, ignorant towards there customers

3 February 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look