Quick reply to query. Shirt transfer looks great! Good quality shirt. Kept in touch regarding delivery
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely amazing been ordering for over 12 months, best quality items, never had any problems ever & she's so helpful when I've been last minute ordering. She's always been able to complete my order... See more
I had ordered 6 personalised bows for funeral flower arrangements and realised after ordering that they may arrive after the funeral. I emailed them and received a lovely reply very quickly and the... See more
Company replied
I have ordered from lolas boutique for my two girls ever since she started her fabulous business. Gorgeous personalised clothing & products. Both my daughters have the personalised back packs for scho... See more
Company details
Written by the company
Grace & Grayson is the place for all your personalised clothing & accessories, from baby grows & blankets, t-shirts, tracksuits, backpacks, hair bows and much more! Take a look on our website!
Contact info
Rosewood Avenue , FY4 5QG , BLACKPOOL , United Kingdom
- info@graceandgrayson.co.uk
- www.graceandgrayson.co.uk
4.6
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grace & Grayson
Hi Linda,
Thank you so much for your lovely review! We’re so glad your named t-shirt and shorts arrived in good time and that you were happy with how they looked.
It truly means a lot to us that you took the time to share your experience.
Best wishes,
Nikki x
Grace & Grayson
Reply from Grace & Grayson
Hi Gjoh,
Thank you so much for your lovely review! We’re so glad you were happy with the quality.
It truly means a lot to us that you took the time to leave your feedback.
Best wishes,
Nikki x
Grace & Grayson
Reply from Grace & Grayson
Hi Ryan,
Thank you so much for your lovely review! We’re so glad you were happy with your order and the quick turnaround.
It truly means a lot to us that you took the time to share your feedback.
Best wishes,
Nikki x
Grace & Grayson
Reply from Grace & Grayson
Hi Sherri,
Thank you so much for your lovely review! We’re so pleased you had a great experience with us.
It truly means a lot to us that you took the time to leave your feedback.
Best wishes,
Nikki x
Grace & Grayson
Excellent customer service
Excellent customer service, messaged straight back to my questions. Item as described and the material is so soft.
8 November 2024
Reply from Grace & Grayson
Hi JoJo,
Thank you so much for your lovely review! We’re so glad you were happy with the customer service and that we could respond quickly to your questions.
It truly means a lot to us that you loved the item and found the material so soft.
Best wishes,
Nikki x
Grace & Grayson
Always good quality of clothes
Always good quality of clothes, and reasonably priced too, highly recommend 💚💚
7 November 2024
Reply from Grace & Grayson
Hi Kristen,
Thank you so much for your lovely review! We’re so glad you’re always happy with the quality of our clothing.
It truly means a lot to us that you’d highly recommend us — and we’re so pleased you feel our prices are fair too 💚
Best wishes,
Nikki x
Grace & Grayson
A beautiful gift & great service
A beautiful, personalised tracksuit that the recipient was delighted with. There were some delivery issues due to Royal Mail delaying things, but the seller did her best to resolve things quickly and took the time to send really sweet, patient emails while I stressed. Thank you for a lovely product and service! :-)
11 October 2024
Reply from Grace & Grayson
Hi DuneGirl,
Thank you so much for your lovely review! We’re so glad the personalised tracksuit was well received — that’s always so special to hear 🤍
We really appreciate your patience with the Royal Mail delays, and it truly means a lot to us that you felt supported throughout.
Thank you again for your kind words about both the product and service.
Best wishes,
Nikki x
Grace & Grayson
Great communication and products seem…
Great communication and products seem good quality
19 September 2024
Amazing product and service 🥰
19 September 2024
Emailed to ask when I can expect…
Emailed to ask when I can expect delivery, the date I was given meant it would be late for a baby shower, Nikki understood and put it out for 1st class delivery, and it made it on time! And the recipient absolutely love her hospital/ weekend bag!
29 August 2024
Ordered some personalised pyjamas for…
Ordered some personalised pyjamas for the tooth fairy coming and they were fab. Came in time also. Will be ordering again.
23 August 2024
I haven’t received my order and ordered…
I haven’t received my order and ordered on 05/08/24
12 August 2024
Amazing clothing
Amazing clothing, been buying of this site since I had my first grandson and will continue to use this site, also proud of one of the onesies I had made feature on your site xxx
29 July 2024
Excellent quality and a fast service
Excellent quality and a fast service. Would highly recommend.
9 May 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.