We are moving from South Wairarapa to Australia. The team came and packed everything from our home efficiently and carefully. The guys were very professional and friendly, and managed to pack the cont... See more
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Review summary
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Both Buzz and Sanele did an amazing service to pack our house and upload the items on to the Grace Removal truck on 15th and 16th Oct for door to door delivery from Auckland to Melbourne. Both of them... See more
Company replied
Had a great experience getting my move done. The guy named BUZZ was on to it and knew his job and what his doing other guys Sanele , Bless and hornell did a splendid job aswell really appreciate the e... See more
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Tony Thomas and his team were outstanding! Communication and quote provided were the best pitched when I was gathering quotations. Tony's team Dave along the two men who came to load and unload were... See more
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Company details
About Grace Removals
Written by the company
International Moving
We have the global network and service capability to expertly pack and move your precious household effects to almost any international destination.
Moving in New Zealand
Why visit 10 websites to find a better deal when you can visit one?
Moving to Australia
With more than 40 branches across Australia and New Zealand, Grace can help you relocate to any town or city anywhere in Australia including remote and regional areas.
Moving to the UK
We have successfully assisted generations of Kiwis and Brits moving between New Zealand and the United Kingdom.
Contact info
38d Highbrook Drive, 2013, Auckland, New Zealand
- 08004722369
- marketing@grace-removals.co.nz
- www.graceremovals.co.nz
4.6
Excellent
187 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Wonderful Service
Wonderful Service, thanks to Grace teams both NZ and AU.
6 February 2020
Unprompted review
Reply from Grace Removals
Thank you Jocelyn - We will be sure to pass on your comments to the teams in Auckland and Brisbane. Good luck in Aussie. Grace Customer Service
expensive and poor service
Wrong van Damaged piano One worker injured so slow process Another worker a week into the job Had to do in two trips as van half the size from one booked
6 February 2020
Unprompted review
Reply from Grace Removals
Beverley - We are very sorry to learn of these issues. Your comments have been noted and a service failure escalation created. One of our team will contact you shortly. Thank you for bring this to our attention. Grace Customer Service
Still awaiting contact from Grace…
Still awaiting contact from Grace regarding the missing items and zero communication from the Auckland office
6 February 2020
Unprompted review
Reply from Grace Removals
Jonathan - We are very sorry to learn of these issues. Your comments have been noted and a service failure escalation created. One of our team will contact you shortly. Thank you for bring this to our attention. Grace Customer Service
Good service but the Communication on…
Good service but the Communication on the NZ side was quite poor. Invoices twice and difficult to talk to the right person at times. But go there in the end!
Thank you. Australia side was great.
6 February 2020
Unprompted review
Reply from Grace Removals
Thank you Jodi for your kind review. We will be sure to pass on your comments to the team in Auckland. They had a very busy Summer, however there is no excuse for poor communication. Grace appreciates your honest feedback. Grace Customer Service
Fantastic service
Fantastic service, and super friendly. The guys who moved us were next level. From booking and arranging the move, to the process, and afterward - it has been exemplary. See you at our next move!
6 February 2020
Unprompted review
Reply from Grace Removals
Thank you David - We will be sure to let the team in Christchurch know how pleased you were with their efforts. Good luck in the new home and thanks for trusting your move to Grace.
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