www.grandplates.co.uk Reviews 78

Alan Wilson seems to not be a customer but wishes to let everyone know that we sell rude private registration plates. Absolutely we do. We have sold over 5000 of them and we have never had a customer advise us that they have lost their registration because it represented a rude word. People love them and Alan Wilson can do nothing about it other than complain on trustpilot. Well done Alan, keep up the pointless work you do.

*update 27/12/25 its is very telling Richard Walker that you defend mis-spaced plates and admit to same claiming your customers buy these preferring them to the correct format. The relevant authority will be provided with a list of your previously advertised ILLEGAL plates. Let them decide if this acceptable for a business to do this whilst masquerading as a private individual.
.~Very unprofessional plate dealer advertising misrepresented number plates showing profanity. These type of plates attract up.to £1000 fine and removal by DVLA which means only the customer loses out. A previous review of UK registrations (one of several names used by Richard Walker) was ironically removed by trustpilot using the same words that are accepted in eBay listing

Bought my plate from grand plates, great service, great customer service, and Richard great person. Thank you

Total scammers took my money but didn’t send the goods, tried to contact them several times to no avail.

I have purchased and sold a private number plate of this seller and would recommend him. 5 stars.

It's the way forward just give him your old reg and you'll be on your way wait for your plates to arrive and then tell them no added fees to pay thanks Davey Dave

Absolutely one of the best customer experience I’ve had in a very long time.
Outstanding from purchase through to transfer of plate so easy no hassle.
I’m so pleased I’m buying another plate from them for my old jeep.
Thank you so much.
Chris

Brilliant service from Richard fast response time an plates were delivered on the car in a few days highly recommend

Great company
Honestly could not wish for a better purchase experience.
Il definitely be using them again, I’d recommend to anyone.
Thanks again

First class from start to finish
Highly recommended to all

Great service & such an easy experience, I thought buying private plates would be a minefield, but Grandplates did all the work & at speed all done & dusted in the time it takes a first class letter to arrive.

Absolutely fantastic company, buy with confidence

It’s one of the most unethical, unprofessional, sad communication and an an absolute let down company. I saw a number plate that was advertised, and I had a couple of questions that I needed to ask. One was about the plate itself and the other was how I can order a 4D number plate which they were advertising too. I did email them 3 times stating that it was a birthday present and I have a tight time constraints. Since they didn’t reply, I sent them 2 messages on the number given, I still didn’t get a reply and not even an acknowledgment, then I called a couple of times as I was running out of time but that went on answering machine, I left messages there too but no acknowledgement of any sort till date. All I wanted to know was a yes or a no, but they couldn’t even communicate with a yes or a no. Today after 2 days, I try the same number plate on their site and it has been taken off. Least they could have said was a NO then I wouldn’t have wasted my time. I request buyers to seriously think before you purchase from such a seller that in todays world where Media and communication is the key element, here is a company that totally ignores and fails to comply to. My only experience has been a disgusting experience where all I wanted to, was ask was 2 questions about two products they have advertised and I was ready to pay and buy. But they just want you to buy but wouldn’t communicate, which makes me feel very unsure of this company’s values , principles and ethics. Sounds very dodgy to me.

I have now received emails that calls me names and a laughing stock as trust pilot will never entertain me as I was not a customer and hence then my post doesn’t count, and trust pilot will take those comments off. He has now sent me harsh emails but that’s okay. My point was to see if he communicates or not, and he does. He didn’t communicate when I was polite and requesting and ignored me totality but once I left message on trust pilot he came back abusing me. I have snapshots of his rude, aggressive and name calling emails he has sent me and I can post them here, while on trust pilot reply he has been so polite and kind and ever so sorry. That’s fine however on trust pilot he has been very polite with his reply, if he had not abused me on my personal email, I would have let it go and deleted my post. But I can seriously post the abusive emails he has sent me all saying that trust pilot will take this down as I am not a customer that has bought something from him. So in other words he is saying that trust pilot will not support who are treated unfairly by a seller when they ask questions about their products to make sure that they are buying the product that caters for them, simply because they haven’t paid and purchased the item. It depends on trust pilot to keep this content or not as I can forward the response that he has sent me directly to trust pilot and see the two opposite responses that I have got from him, and trust pilot then can be the judge of it. Whether trust pilot keeps this or not is entirely upto trust pilot, but then I would know next time to give my sincere feedback to trust pilot or not based on what they decide. I can give all the proofs they want.
I rest my case here.
I have bought the number plate from another seller that is professional and polite and courteous. I am a customer, I am buying, I will pay and get what I want and I have got it.

Grandplates Ltd is an excellent company for your cherished private number plates. As a new person to the private plates world Richard was there for me to guide me step by step. He understood my excitement and he did not disappoint. His service was out of this world. He saved the number plate that did fit my name so that I wouldn't loose it to someone else for a full day. The next day he put it back for me to buy it. This to me is what we call outstanding service. His communication is great . He would keep me updated all the way. This first class service is what makes us happy customers. I will not hesitate to recommend this company to anyone, my friends and family. I rely on other peoples reviews which is why I decided to take time to write this genuine review as a very happy and satisfied customer. Try Grandplates for your private plates I swear you will not be disappointed

The whole process of buying a private plate was a breeze thanks to Grand Plates. Richard kept me informed during the whole process and even helped me with a few issues/queries. Fast, friendly and quality service. Highly recommend!

Richard was very helpful with the purchase of our plates. We had a budget and Richard accommodated that. We required the plates for a weekend show and Richard made sure all the paperwork and the new plates were with us in time for the weekend. Excellent service. Would deal with again

Great service from start to finish and a decent price for my new plate for when I get married! Thank you!

Recently purchased a number plate to put away for one of our grandsons.
Planning for the future. Very happy with our purchase, and advice given by Grandplates Ltd - thankyou.