While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Property Rental Agency
  2. Apartment Letting Agency
  3. Property management company
  4. Estate Agent
  5. Estate Agents

Information provided by various external sources

Profile, services and search.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(5)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers!!!

Scammers!!!
Absolutely unacceptable experience.

After my tenant caused damage to the property, the deposit should have been released to cover repairs. Instead, I was presented with invoices I strongly dispute and the full deposit was retained.

The lack of transparency and the way funds were handled were extremely concerning. I did not feel my interests were protected at all.

I terminated my agreement immediately.

I would not recommend this agency to landlords or tenants. Both sides should think carefully before engaging and ensure they fully understand how deposits and deductions are managed.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience with…

We had a wonderful experience with granite lettings. Wes and his team are amazing. Whenever I called them for assistance regarding any property issues they were there to help us. Wes particularly is a gem of a person. You can discuss any property issues with him and he can get you through them without doubt.
Thankyou granite lettings for the the amazing experience we had with you.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

They are the worst agency I ever know

They are the worst agency I ever know
People if you want your deposit back plz make sure u have a full video of your home before u start tenancy and don’t forget to take a full home tour video before handing over the keys . You may need to submit to DPS team to get your deposit back . They claim for all problems that’s already there before u start tenancy . Please be mindful 🙏🏻🙏🏻

10 November 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look